[Resolved]  Green Cab Hyderabad — Filthy cab, No Meter, No AC, No Receipt, No Customer Service

Address:

Andhra Pradesh

I booked a Green Cab for Friday 22nd April 2011 from Reliance Complex, Troop Bazaar to Hotel Novotel, Hitech City. That has to be the worst cab ride of my life.

1. Taxi didn't have a meter in it. Yes...there was no meter in that Indica. I was surprised to see the Indica in the first place.
2. Taxi didn't have a printer to print fare receipt.
3. Taxi was extremely dirty. The upholstery would make clothes dirty and the floor was full of mud filth.
4. When asked to turn on the AC, the cab driver refused by saying that the engine was repaired only 3 days ago so he can't turn on the AC. He further argued saying I should have specified at the time of booking that an AC cab is required.
5. On contacting the Green Cab call center a guy by the name Naresh Kajuveni said, that nothing could be done and I will have to pay the full fare. Despite several attempts to make him see logic, he kept repeating the same lines like a dumb parrot.

When I asked for a receipt, the cab driver asked me to write my email id on a torn sheet of paper for the receipt to be emailed. The call center person confirmed the same. It's been 4 days since that and I haven't got the receipt.

I have photos of the dirty cab in shambles to prove what I am talking about. This is definitely the filthiest and most disrespectful cab ride of my life. Never in my life would I travel by Green cab and nor should anyone else. They have no concept of Customer service at all.