[Resolved]  Green Cab Hyderabad — Cab Was not sent

Green Cabs — Cab not sent.

Hi , my name is Adil Ali Khan an work for a MNC at
hyderabad. I had booked a Green Cab on 28th december 2009
for a cab from Banjara Hills to Shamshabad Airport for 01
January 2010 at 3.45am (for a flight at 6am in the morning).

I never received the cab, no sms from the company regarding
the cab status and the details. I tried getting in touch with
the company, but in vain.

With great difficulty i could manage to reach the airport.

After returning back to hyderabad on 03rd Jan 2010, i
contacted green cabs , there one mr . srinivas who claimed to
be a supervisor said will look in the matter and call me back,
but never received a call till date.

i booked green cab on 17 apr 2010 ( 6 PM) for 1 hour package from L.B.Nagar, hyderabad to Kacheguda railway station. starting from 5 pm i contacted customer care of green cab 4 times to know the cab details they said sharp 6 pm vehicle will be at my premises but 5.50 pm they said booking is canceled by green cabs. this is 3rd time that such problems are faced from green cab.

green cabs service people were are not ready to note down complaint also.

i request every one from now onwards to book green cabs through a mobile or landline for a particular package and switch of the mobile or disconnect the landline temporarily until booking time is over. it is preferable that once in a week the same work is to be done.

please forward this information to every one whom you know.

Hello

I have sent a legal notice to the green cabs regarding your complaint. Dont worry we will find who is the culprit.



Thanks




Keshav baggadhar
Consumer Complaints
India

Last week i faced the same problem with M/s Green Cabs. I booked Green Cab on last friday i.e. 4/06/2010 for my parents to drop them at Golconda Fort from my house. Booking was confirmed by Cab did not turned up and no information was also not sent, why cab could not be sent. I was in meeting and could not attend my parent's call, and came to know later that they could not go that day.

I again booked cab on tuesday for same location at same time i.e. 4 PM, but since my parents were not well i cancelled the booking well within the time i.e. 11AM.

Again i booked on next friday i.e. yesterday on 11/06/10 for the same location, but again they did not sent the cab. This time when my parents informed me that cab did not came, i started calling them. First they told that cab which was assigned earlier got breakdown and they are sending another cab. I asked the driver contact no. The no they given me was switched off.

I again called them and they started telling me the stories that due to heavy rain in Mehdipatnam area cab is not able to come to my place and they can send only after 2 hrs.

I asked they why they took the booking when they are unable to send cab. The person simply disconnected the line without giving any proper reply.

Every time i booked taxi atleast 8 hrs before, but never i got the message for driver no and cab no which normally they send before one hr.

I tried all other cabs, but due to not immediate availabilty i could not get the cab and finally i had to send them thru autorikshaw.

This was really a very bad experience i had with Green Cab

Rupesh Agrawal

HI, my name is Kamini, I have requested for a cab on Aug 28, 2010 to picked at Kondapur and the drop was at Afzal gunj, they have give me the registration number as 485 and when I have called them twice to know why i have not recived the message on my phone for the same; the call was on the call center and they said that the survey was down that is the reason it is delayed and the cab reporting was 9:45 PM; at 9 PM when i tried reaching the green cab number at 44004400, the call was on hold for 10 minutes and nobody took the call, "IF GREEN CAB CANNOT PROVIDE THE SERVICE, THEN THEY SHOULD NOT COMMIT, THEY SHOULD BETTER SHUT DOWN IT. it is really difficult to get a service during the night hours.

HIGHLY DISSATISIFIED CUSTOMER.

Green Cabs — non provision of service

i booked a cab on 11.02.2011 for dropping from ngos colony to kukatpally at 7.15 pm though i received confirmation message the cab did not turn up when i contacted the call center one person told me that the driver is on the way and reach me as scheduled and sent me an sms with drivers name and cell no but the driver did not call me even after 8.00pm when myself contacted he switched off the phone. Then i made alternative arrnagements. It gave me lot of trouble besides wasting my time. My advise to Green cabs is that when ur not in a position to provide service pl tell the people at the outset without making them frustrate.

I also suffered in the same way. I booked a cab (4 Hours / 40 KMs package) for sightseeing on 17th Feb 2011. I booked it for 10:00 AM and they confirmed it. They told that I'll get a message with Driver's No & Car No at 9:30 AM. I din't get any message or call from them. Finally I called them at 10:00 AM and they informed me that Cab ll come at 10:30 AM. I waited till 10:30 but finally cab came at 11:15 AM.

They don't even bother to call the waiting customers & inform them about the changes. Call center also sucks as they keep customer waiting on hold & don't provide any satisfactory answer.

it is a bad cabs and bad call taker...

Garena please I'd open mdsalman909 request to brother please I'd is open