Carzonrent Complaints & Reviews

Dear Sir,

On 24.04.2023, I landed at T3 Delhi Airport from Bangalore and engaged Carzonrent car for 4 hours 65 kms. The Vehicle No. was HR69C6672, XCENT which was in dilapidated condition not worth the cost of the service that was levied on me, which INR 3000/- plus INR 300/- for extra hour. I incurred INR 3, 300/- for a car which did behove the cost of hiring and consequently, there is a deficiency in service. I therefore...

This company had taken a booking from me on 25th september 2017 for an innova crysta for the date of 6th of october with full payment and security deposit. Their vendor gives me a call and asks me to come to the bay and pick the vehicle and advises me to take a different car which is an isuzu (Telling me on call that its of the same cost) since the innova has a speed limited of 80kmph. When we reached the bay to pick the behicle thats when...

Myles team,

Thank you for taking out time off your busy schedules to respond to a customer!
Would like to draw your attention towards the following factors:
- we inquired on the customer care before confirming booking that the name on the dl is my maiden name and that all other documents have married name
- upon confirmation, we booked an xuv 500 on 05, sep for dates 16, sep to 19, sep
- the first...

I took myles car from delhi. Car breakdown near jaipur and when i called for assistance to myles, they sent the crane for towing the car but no assistance was provided to me and they asked me that they cannot provide assistance to customer as this is there policy. The thing which is strange is that the company can send vehicle for towing their car but could not provide car for the customer. When i returned the car next to myles, the person...

This is to keep you informed that myles car are looting people like anything after having entire discussion about the refund process for 2 days via mail they manage to give only 1 day of rental, they even didn't give me full tank while i borrowed the car and after breakdown they are not ready to pay that back.
They even promise me that they'll be giving me 50 km rental at rs 25 per km which they did't pay back....

I had booked maruti swift by paying rs.1743/- on 02/12/2015 with booking id 6565030. The booking was canceled due to some reason by them. They promised to refund me that amount if i made another booking of same vehicle from another mail id. As instructed by them, i made the booking instantly with booking id 6565108. According there directions i made all the things but as they promised they not refunded the money. As the promise get 2 years...

Didn't recieved hard copy bill for taxi drive (Airport to Marthahalli), Please provide the Soft copy bill.
Dilaed Carzonrent Devanahalli customer care number many times but No response.
Travel Date: 21-March 2017
Tarvel Time : Early morning 12 AM to 1:30 AM
From : KIA Airport
To : Marathahalli Bridge.

Please send me the Soft copy of the bill/Receipt to my Mail ID : ravi.[protected]@rediffmail.com...

For reference, my Myles Booking id – 6630890
Basically Myles taught me a lesson on how to spoil your vacation and make it much more stressful when travelling on Myles Cars. It was a worst experience I had with Myles team, faulty staff like faulty vehicle.
I have taken XUV500 in Hyderabad for 4 days as went on vacation with friends and family (including 2 kids).
Picked up the vehicle in Hyderabad and destination was...

Since your inception in Hyderabad, i have made multiple bookings and have had many memorable trips to my kitty as well. But a recent customer service by you guys have put all that at stake.
I booked a Honda City car on 26th November (Booking Id[protected] and returned it back on the very next day within time window of 24 hrs. Since there was some issue with your website, payment for the refundable security deposit could not be done through...

I booked a car I 10 grand on 27th Nov in mrng at 2 pm. I called up to cm care asked for the procedure he told me upload the docs and to submit the 5000 security money online as before it was happens when executive comes to handover the car. I forgot my driving licence in my car. Same I will show at the time off return or can check to come with me. As transport issue in morning time.
I have call recording with the same in which executive...

I booked a cab from carzonrent from bangalore airport to hsr layout for pickup on 26 july 2016 at 0145 hours.

As per carzonrent rules i paid driver inr 220 for parking and toll at start of trip in cash. Fare for the cab, inr 1575, had already been paid online while booking the cab.

On completion of this trip driver asked for and was paid inr 500 towards what he said was airport transfer fees. This was on top...

I had made a reservation on 18th sept'2016 through their online portal for a self drive toyota innova (booking id[protected]. the car was booked for a total of 2 days (24th & 25th).

The pickup was scheduled at 11am on 24th. at 10.30am in the morning just before i was leaving for the pickup i thought i will just re-confirm and when i spoke to the concerned person he told me that give me 10 minutes and he will check and let me...

Horrible service from myles car... It was already passed four hours from the booking time on 14 august 2016 and when we were standing right at the pick up location waiting for our car at 8.30, we were surprised by team myles that there is no car available and the booking stood cancelled. Myles seems to enjoy harassing their customers and ruin their plans on a long weekend. The hotel charged us for the cancellation, which i had to pay for...

We rented a car from CarZonRent company - Myles Car on July 11, 2016. We paid Rs 800 for one day rent and booked i20 Grand. Additionally, we paid Rs 5000 as security deposit amount supposed to be returned after returning the car. On the morning of July 11, 2016, the company delivered the car to the agreed upon location but the car did not have a rear view mirror. I told them that I cannot drive the car without rear view mirror. They provided...

I pre-booked my car thru easycabs on 23rd evening since i had flight on 24th july, early morning at 5:20 am (Indigo 6e-456). I got the confirmation of the booking a[protected] at 6:47 pm on 23rd july 2016.

I has specifically asked that the driver to reach at 2:50 am to reach on time. The details of the driver was not received by me and hence i was unable to trace the driver.

Upon calling the call center another...

Hi,

One of your cab mh 12 gz 1419 scratched my new car from behind in hadapsar, pune in the morning today. when your driver agreed to take it to garage and pay the damage - he ran away. he was very rude and had no guilt on his mistake.

I called up your pune branch number [protected] and informed the issue. i am yet to hear back from them.

I would appreciate if you reach to volkswagen showroom...

I booked a car on 12th of May 2016, Got a confirmation No. 7209837, Car supposed to be come by 9.00 AM . but unfortunately car has not come and when we call customer care they kept on Hold for 15min twice and not received any call back and not made any alternate arrangement for car .

I missed flight ticket amount worth of INR 1800. So total loss of INR 4800. Sent a complaint regarding this complaint ID : 71586 . No action...

Dear sir,

my name is Ayub Ahmed Shaikh had made a booking ( booking Id 6569040 ) on 19.12.2015 from Myles Car a division of Carzonrent and completed my booking on 21.12.2105 . they charged my debit card with pre authorization amount of Rs. 5000/- which was promised to be refunded after i complete my booking.

I completed my booking on the 21.12.2015, i gave all the necessary details of my bank account to initiate...

After asking 4 times since 28 January 2016, to share bill statement with customer care, I have not yet received the bills of following booking IDs:

a. 6908310
b. 6907776

For ID b. customer support suggested I will receive within one hour on 01 Feb 2016, which I have not yet received. For ID a. it will take 48 hours.

You ppl cant even generate simple bills? On what basis you cab charges are...

Today the car was to pick me up to go to PUNE. Booking was done a week back. First I get a call in the morning to confirm the address. Then after an hour we get an email and sms stating that car is not available. I was stranded and had to cancel my trip to PUNE. In the process I have lost business owing to the business meeting not materialising. On the top of it Carzonrent has my payment made through credit card. This is a clear case of deficiency...