[Resolved]  H. P. Gas — Delay in gas delivery after booking ago One Month

I booked a gas cylinder with H.P. Gas agency Saraswati Gas Agency, Sanganer, Jaipur (Distributor code[protected] & Consumer No. Is 512262 on 16/1/09. When contacted as the gas was not delivered even after a week of booking, they say Gas is not in Stock when stock has come we will deliver on your address but till date i haven't got cylinder.Please look into the complaint and make the agency give a better service.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HP Gas — One month delay in delivering

Hello Sir,

I am Ritu Shrivastava a consumer of HP Gas agency located in Kharadi. I have done the booking on February 05, 2009 and requested them to deliver it fast as I have only one cylinder at my place. Inspite of the request till date I have not recieved a refilled cylinder. After call them so many time once they picked my phone said that it will take long as they do not have any stock with them . After that I am continously calling them but they don't even bother to pickup the phones. I do not understand why they have provided the phone no's if they do not want to pickup the phones. Some times if they pick the phone by mistake they talk to you so rudely and disconnect the phone ?
I am fail to understand that why you make such type of distributers or agencies if they are not ready to serve ? They should understand the urgency of the customer and act accordingly.

My consumer no - 635918
Booking no (what they have given)- 2813

Phone no's are[protected] / 27032515. I request you to please call them on these no and you will understand the response.

I am looking forward for a help from your side and request you to look into this matter seriously otherwise you may end up loosing customers

Thank you,
Ritu Shrivastava

HP Gas — delay of one month of delivery of gas cylinder even after the order before one month

I am trying to book the gas cylinder since one month, but when I tried to call at HP gas center noone recieves the call. I am using petromax gas as alternative as gas is finished in the house. after reciving call the presentative also doesnt respnse as expected. Please, help out in this case..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint