I booked a gas cylinder with H.P. Gas agency Saraswati Gas Agency, Sanganer, Jaipur (Distributor code[protected] & Consumer No. Is 512262 on 16/1/09. When contacted as the gas was not delivered even after a week of booking, they say Gas is not in Stock when stock has come we will deliver on your address but till date i haven't got cylinder.Please look into the complaint and make the agency give a better service. Was this information helpful? |
HP Gas — One month delay in delivering
Hello Sir,I am Ritu Shrivastava a consumer of HP Gas agency located in Kharadi. I have done the booking on February 05, 2009 and requested them to deliver it fast as I have only one cylinder at my place. Inspite of the request till date I have not recieved a refilled cylinder. After call them so many time once they picked my phone said that it will take long as they do not have any stock with them . After that I am continously calling them but they don't even bother to pickup the phones. I do not understand why they have provided the phone no's if they do not want to pickup the phones. Some times if they pick the phone by mistake they talk to you so rudely and disconnect the phone ?
I am fail to understand that why you make such type of distributers or agencies if they are not ready to serve ? They should understand the urgency of the customer and act accordingly.
My consumer no - 635918
Booking no (what they have given)- 2813
Phone no's are[protected] / 27032515. I request you to please call them on these no and you will understand the response.
I am looking forward for a help from your side and request you to look into this matter seriously otherwise you may end up loosing customers
Thank you,
Ritu Shrivastava