Hcl Laptop — NOVICE CUSTOMER CARE PEOPLE
I had purchased an HCl laptop for 32K this jan. 4 days baack i while i was working on it, the cursor started behaving strangely. it was selcting things on desktop itself and moving in different directions. Looked wacko and spooky!. i thought it must be a virus.i formatted my lappy with xp again. all the drives were clean. Then i was about to install softwares on it, again the cursor wokred d same. Whenevr i switch on the laptop, cursor works fine for 40 min, then it never works. What is it ? Virus problem. touchpad problem?
I had send it to HCL customer care center. Though my lappy was already in warrenty but that guy said we give waraanty of hardware not software. what a ! i left my lappy there for a day and next morning that e called me saying mam u have software prob, please pay 350/- / I paid him the money. I tok the lappy. and found that thwe same problem persit. Now what the hell is that. IF ITS A HARWARE PRTOBLEM, DID HE HAD NO BRAIN.I HAD TOLD HIM THAT IT NEVER WORKS AFTER 40 MIN. STILL HE GAVE ME D LAPPY BACK JUST FORMATTING. HOLY COW I HAD TO PAY HIM 350 FOR FORMATTING. I KNOW HOW TO FORMAT MAN. NOW IT HAPPENED Y'DAY, IM PLANNING TO TO AND THROW IT ON HIS HEAD.
IF U COULD PASS ME THE CUSTOMER CARE EMAIL ID . IT WOULD BE KIND
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D-233,Sector-63, Noida, Uttar Pradesh, India - 201301