[Resolved] HCL Me Laptop — MISCOMMITMENT AND CHEATING WITH CUSTOMER | |||
DEAR SIR, I BOUGHT ONE HCL ME LAPTOP ON 2 ND AUGUST 2011 FROM COPPUTER GALLERY , SERIAL NO OF LAPTOP IS C101AE441202 .OFCENTRAL AVENUE,KOLKATA DURING THAT TIME THEY COMITTED TO GIVE SOME GIFT ALONG THAT INCLUDING ONE 3YEAR FREE MCAFEE ANTIVIRUS WHICH COST ALMOST RS 4500/ . BUT IMMIDIATE AFTER BOUGHT IT THEY TOLD ME TO GET THE MCAFEE ANTIVIRUS GIFT I HAVE TO TAKE IT FROM HCL HEAD OFFICE NOIDA., FOR THAT I HAVE TO REGISTER MY LAPTOP IN HCL HEAD OFFICE. I DID IT IMMIDIATELY AND THEY CONFIRMED ME BY EMAIL BUT AFTER THAT THEY TOLD ME TO SEND THE CARTOON PART OF THAT LAPTOP CARRY BOX, GURANTEE CARD ZEROX, VOUCHAR ZEROX AND REGISTRATION CERTIFICATE . ALL I SENDED THROUGH THE FIRST FLIGHT COURIAR BUT TILL NOW NOT A SINGLE CORROSPONDENCE HAPPEN WITH ME FROM THERE SIDE. I WROTE SEVERAL EMAIL AND CALL THEM BUT THEY TOLD ME THE SAME THING THAT THE COMPANY POLICY HAS CHANGED AND THEY WILL NOT GIVE ME THE GIFT. THATS HOW HCL CHEATED WITH THE CUSTOMERS. PLEASE HELP ME TO RECOVER THE COMMITED GIFT. MR SUDIPTO MAJUMDAR.75/5F.S.N.ROY ROAD. SAHAPUR. KOLKATA. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
HCL Me Laptop — Speaker of laptop
I have taken HCL Me laptop On 25th June 2011.There is a problem in one of speaker of laptop as it doesn't sound while another is working.
It is still in warranty period.
HCL Me Laptop — Cheating on Gift
I purchased the laptop on[protected] and they offered gift as camera (CHEATING ...DONNO WHAT TO SAY ABOUT THESE KINDA COMPANIES) and I raised complaints as many as 10 times and no proper response. They did not send my free gift till today.Suggest me where can i proceed legally or I can put a complaint to government or where ever.
please do some thing on this.
Venkat
[protected]
j.venkat.[protected]@gmail.com