[Resolved]  HCL Me Tablet — Laptop Repairs

I purchased a Toshiba Satellite L310 on 20th August 2008.
In september my laptop screen started flickering, so I contacted HCl, which is providing support for Toshiba Laptops.
on 16th october, i was told that Laptop LCD has to be changed and a order has to be placed for LCD.
They told me that they have placed a order for LCD and would call me in 10 days to change the LCD.
I never got a call from them. Meanwhile I worked with the flickering Laptop.And in November, the Laptop LCD flickering went beyond usable state. Finally in JAN 2009, I again visited their place.Same story about 10 days started.Waited till 1 FEB ...still not a call from them.when I visited them on 2nd FEB I was told that LCD screen has STILL not arrived and will take two more days. Sumbitted my laptop on 2nd. I tried to followup the case, the service center people promised call backs but no call backs from their side.
Finally on 7th Feb I got the Laptop.
It worked fine but on 9th Feb I am still facing same issue.
I regret buying TOSHIBA and they have wasted my time and money
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Exactly the same screen problem is happening to me right now. Purchased the unit in Manila Philippines.
Ya, me too. It happened some times, sometimes not.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HCL Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    1830
    Pending
    0
    Resolved
    486
    HCL Technologies Phone
    +91 12 0252 0917
    +91 12 0252 0997
    +91 12 0252 0937
    HCL Technologies Address
    A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
    View all HCL Technologies contact information