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+91 12 0252 0917
+91 12 0252 0997
+91 12 0252 0937
A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
maybe you should try to heat the battery a little bit. Sometimes when I faced same problem I become very worried but then I heat the battery a lil bit on gas and it work well.
You should heat the plain side since other side the plastic sticker may gets melted and numbers are lost.
Also, you should try shaking the laptop vigorously since sometimes some loose connection is there and get fix when you shake shake hard.
Their toll free number is full of and they will abuse you if you keep calling again and again.
Take care man,
Rupok