[Resolved] Hcl Technologies Ltd — harassment and mental torture by barclays credit card dept | |
My credit card no is [protected] and on 2nd may'08 i was supposed to pay 11265 and i went to all banks from where i could have done the payment on 2nd may'08.But unfortunately all the banks were closed on that day due to some reason in noida (U.P) and hence i could not make the payment and i informed that too the barclays credit card customer care. Hence i made the payment on 3rd of may for 9000, but i was charged the interest on the complete amount that is 11265 instead of 2265.I was ready to make the payment on my due date but due to certain reasons none of the banks was working on that day to receive the payment, so how come it becomes my fault.This was ridiculous and pathetic. Secondly the next payment was of 10626 due on 2nd of june and i droped a draft for 9000 on 29th or 30th of this month which was again 5-4 days in advance of the due date.Now again is it my fault that barclays bank was on off in between and my draft was sent for clearence on my due date and i again had a word with their customer care i was informed that i would again be charged.How come i am liable to pay extra if i deposit the draft 5-4 days in advance but they go on off in between. This attitude is realy disgusting and i realy regret to have used your credit card. this is complete harassement and mental torture. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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you can register a complaint with RBI and they will take action http://www.bankingombudsman.rbi.org.in/
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