HDFC Bank Complaints & Reviews

Hi,
This is Gour Kishore dey from kolkata. my date of birth 26th March'1985. My PAN number is AORPD5601F. Due to some personal issue i am unable to continue with HDFC life.
so, would request you to please my cancel my URN number as soon as possible.
My contact number : [protected]
Email - [protected]@gmail.com

Regards,
Gour Kishore Dey
[protected]

HDFC bank has charged excessive interest on my credit card(# ending in 2713). Even though part payment was made against the statement issued for the month of July, the interest was calculated on the total amount till the payment date(which is before due date) and the amount remaining after part payment till the next statement generation date.
Also the credits other than payment were not included in interest calculations.
All together there is around 500 Rs of excessive interest charged on my July's statement.
Their call center agents and Credit Cards Correspondence officer(contacted via email) kept on explaining and adding new rules for interest calculations every time.

Hello:

I've applied for upgradation of Card 10th of this month. I received the card 15th July, the same day i received mail stating "Pin is sent" but after 10 days i found out from the Branch (Mahindra World City, Chengalpattu) that my address was not reachabe. (How in this world my address was reachable for card but not for Pin)..

Ok any way they(HDFC Mahindra World City- Branch) convinced me telling postal services are bad they asked me to apply for Regeneration of Pin on 24th July and i did it, Today i came to know from the phone banking they dint receive the request at all. When enquired the same about this to Branch, they are not responding properly, they ask me to re-apply for the regeneration of Pin.

How many times do i need to re-apply, what mistake did i do? I Applied 21 days prior to ensure i recieve within 31st (Salary Date) but still no hopes.. Ok If iam not receiving the PIN within 4 days iam surrendering the Card and will go for other banks..

I Mayank Agrawal had a complaint against Hdfc bank Lahurabir Varanasi employee name vinay kumar (RM) is not attending my complaint for last one year, he is not making my current ac preferred because of that many charge has been made in my ac.

Dear Sir.

This is with reference to issue faced recently with HDFC Pvt Ltd, as am a salaried -savings accounts holder with the company since 02/09/2010. I have never faced any major money deductions from company side till 12/07/13. Very recently, my previous company PF was deposited with 6129rs out of which 1470Rs HDFC bank has been deducted without any prior intimation. I am completely upset and disappointed when i look at my present balance. As it is 0.00Rs now. Kindly look into my issue and do the needful to recover my money back. I am ready to provide any information related to my account if asked for.

Please find the generated online HDFC bank statement



HDFC BANK Ltd. Page No .: 1 Statement of accounts


Account Branch : VIDYANAGAR
Address : 1-8-702/18, PAKHAL PLAZA
NEXT TO SHANKAR MUTT
MR. VEMULA ARAVIND NALLAKUNTA, VIDYANAGAR
GEMINI COMMUNICATION LTD City : HYDERABAD 500044
[protected]/A/B STREET NO-3 State : ANDHRA PRADESH
TARNAKA Phone no. : India
HYDERABAD 500017 Email : aravind.[protected]@yahoo.com
ANDHRA PRADESH India OD Limit : 0.00 Currency : INR
Cust ID : 36969739
JOINT HOLDERS : Account No : [protected] OTHER
A/C Open Date : 02/09/2010
Nomination : Not Registered Account Status : Regular
Statement From : 01/01/2013 To: 26/07/2013 RTGS/NEFT IFSC : HDFC0001628 MICR :[protected]
Branch Code : 1628 Product Code : 105

-------- [protected][protected] [protected] -------- [protected] [protected] [protected]
Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance
-------- [protected][protected] [protected] -------- [protected] [protected] [protected]

26/02/13 AMB CHRG INCL ST & CESS FOR DEC2012 [protected] 26/02/13 393.26 224.14
18/03/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 18/03/13 224.14 0.00
01/04/13 Credit Interest Capitalised [protected] 31/03/13 21.00 21.00
02/04/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 02/04/13 21.00 0.00
12/07/13 NEFT Cr-SBIN0000878-EMPLOYEE PROVIDENT F SBINH[protected] 12/07/13 6,129.00 6,129.00
UND ORGANIZATIO-ARAVIND VEMULA-SBINH1319
3104503
14/07/13 ATW-[protected]-SR NGR OFFSIT [protected] 14/07/13 400.00 5,729.00
18/07/13 ATW-[protected]-SR NAGAR OFF [protected] 18/07/13 400.00 5,329.00
21/07/13 NWD-[protected]-YDERABAD A [protected] 21/07/13 400.00 4,929.00
21/07/13 POS [protected] ROB POS DEBIT [protected] 22/07/13 2,659.00 2,270.00
23/07/13 AMB CHRG INCL ST & CESS FOR JUN2013 [protected] 23/07/13 393.26 1,876.74
24/07/13 ATW-[protected]-SR NAGAR [protected] 24/07/13 800.00 1,076.74
25/07/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 25/07/13 169.12 907.62
25/07/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 25/07/13 372.26 535.36
25/07/13 AMB CHRG INCL ST & CESS FOR MAR2013 [protected] 25/07/13 393.26 142.10
25/07/13 AMB CHRG INCL ST & CESS FOR APR2013 [protected] 25/07/13 142.10 0.00


******** **************************************** **************** ******** ****************** ****************** ******************
********************************************************************************...⇄

STATEMENT SUMMARY :-
Opening Balance Debits Credits Closing Bal
617.40 6,767.40 6,150.00 0.00

Dr Count Cr Count
13 2

HDFC Bank Service Tax Registration NO. : M-IV/ST/ BANK & OTHER SERVICES / 20 / 2001
Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013
--- End Of Statement ---

Regards,
Aravind V
[protected]

To
The Dept-Consumer forum,

Sir,

I am aravind vemula have a salaried-savings account with HDFC,Vidyanagar, A/C No-[protected], has recently some of my PF amount was deposited into the mentioned
account.I made few transactions, when the balance was around 1500, many times amount has been deducted .Please see the history of those transactions and Please do the needful to restore my amount back. I never saw these kind of horrible deductions till now with any other bank in india.
It's not really suggested bank to any Indians. These kind of banks to be banned in india to promote Govt Banks. They are really looting common man.

12/07/13 NEFT Cr-SBIN0000878-EMPLOYEE PROVIDENT F SBINH[protected] 12/07/13 6,129.00 6,129.00
UND ORGANIZATIO-ARAVIND VEMULA-SBINH1319
3104503
14/07/13 ATW-[protected]-SR NGR OFFSIT [protected] 14/07/13 400.00 5,729.00
18/07/13 ATW-[protected]-SR NAGAR OFF [protected] 18/07/13 400.00 5,329.00
21/07/13 NWD-[protected]-YDERABAD A [protected] 21/07/13 400.00 4,929.00
21/07/13 POS [protected] ROB POS DEBIT [protected] 22/07/13 2,659.00 2,270.00
23/07/13 AMB CHRG INCL ST & CESS FOR JUN2013 [protected] 23/07/13 393.26 1,876.74
24/07/13 ATW-[protected]-SR NAGAR [protected] 24/07/13 800.00 1,076.74
25/07/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 25/07/13 169.12 907.62
25/07/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 25/07/13 372.26 535.36
25/07/13 AMB CHRG INCL ST & CESS FOR MAR2013 [protected] 25/07/13 393.26 142.10
25/07/13 AMB CHRG INCL ST & CESS FOR APR2013 [protected] 25/07/13 142.10

Regards,
Aravind Vemula,
+91 [protected]

These people have their own list of rules viz. when they want to issue a credit card they never bother where you work and how much you get. when you apply for a loan then they start speaking all the rules on earth possible.

It looks like the personal loan is applicable only for the high class income people.

they could give me a credit card when my take home was 15K but reject my personal loan because my take home wasn't 30K. how mean.

when they want us to take the credit card they require only 1 month pay slip and companies address is enough, but when you need a loan they want a residence address and 3 months payslips. how mean these people behave. Even after my loan was rejected due to my income, i keep getting calls from their customer care executives asking if i need a loan, I need not tell about the number of mails i receive from HDFC people for the loans.

I would like their team either stop calling or at-least behave decently like other banks where they never pester to take personal loans & then reject.

I have an hdfc bank credit card for the past 3 years, just in this month i was not able to make the payment on time for some personal reason, but just after 7 days of my my due date the bank people call me up & say dat dey will send a person 2mrw at my home & u make the required payment & when i said i wont be able to pay 2mrw but will surely pay in the next week, that fellow over d phone just started talking so rude to me & i would specially like to highlight dis statement wat he told me " Agar aapki aukat nai hai toh card lete kyu ho", dis is wat he tells me, calling on my phn & making me realize abt my aukaat, the very next week i arranged the money of the entire card & have now given the application for the cancellation of my card..
I never defaulted on any payment for the entire tenure of my card & 1nce if i dont pay y do dey behave dis way, infact i shd say ki bank ki aukaat nai credit deni ki toh credit card mat do

Even when i am ready to pay the late payment fees & all other charges, ur intrest den y do i get harrassed dis way & illtreated dis way, extremely rude behaviour & from dat very moment dey lost their 1 customer, however i knw dat dey dont value any of their customers..

i am hdfc PL customer past 6 years. now my 2nd PL consignment will be completed on sep 13. Even i am defaulter and good credit scoring as per CIBIL.
So, i have applied the PL a sum of Rs.2.5 lac and collected the papers on 8.7.13 after several requested to Mrs.Kavitha and Mrs.Uma ( PL staff of HDFC) which was referred by call center against my online PL request.

Because of, They told that call us for entire activity purpose.

Till now, i am not getting the feed back about my PL status ( ref no:[protected] whether any paper need or not for approve the PL. I am ready to provide any documents. IF they need the customers.

It means that they intentionally increased the dependency and expecting the beg from customer.

It's frustrate to me. Then, why? HDFC bankers has given the form in online for apply the PL. IF they are not interest on PL business.

Dear Sir/ Madam,

This is to bring your kind attention that I, Prasanta Choudhury, son of Mrs. Latika ChoudhurI, having HDFC ERGO Policy reference no.-HN[protected], registered a cashless claim on 26th June 2013 with HDFC ERGO Policy ID ER[protected]-02M, CCN NO. RC-HS[protected] and Reimbursement claim on 29th June 2013 as my mother, Latika Choudhuri, when she was admitted to Belle Vue Nursing Home, Kolkata on 24th June 2013 with difficulty in breathing & chest pain. After receiving the sms alert from HDFC ERGO that my claim is being rejected, I called to your customer care ([protected]) and came to know that the reason for rejection under the mental disorder ground and relevant clause is section-6, clause-e & point no.- vii) which states (as per the policy paper I have received with welcome kit) the following:
Section-6: Exclusion
Clause-e: "We will not make any payment for any claim in respect of any Insured Person directly or indirectly for, caused by, arising from or in any way attributable to any off the following unless expressly stated to the contrary in this policy":
Point no.- vii): "Psychiatric, mental disorders (including mental health treatments and, sleep-apnoea), Parkinson and Alzheimer's disease, general debility or exhaustion ("run-down condition"); external congenital disease, defects or anomalies, genetic disorder; stem cell implantation or surgery, or growth hormone therapy."

As I have discussed with the doctor (Dr. Mandal: [protected]) of Belle Vue Nursing Home who treated my mother in Belle Vue Nursing Home, Kolkata , he explained me that she is diagnosed as ' SEVERE OBSTRUCTIVE SLEEP APNOEA' which cause to breath problem, not 'MENTAL DISORDER SLEEP APNOEA. He also explained that due to deposition of fat in and around of her neck, my mother is suffering with deficiency of oxygen during inhaling at the time of sleep at night and use to feel drowsiness during day time. Moreover she is mentally perfectly fit.

Inspite of submitting the document proof of the same (submitting all test report) to HDFC Claim department and inspite of several telephonic and email communication, every time they rejected my claim with referring above mentioned clause. I strongly feel this is the case of cheating & fraudulent.

I sincerely request you to kindly look into the matter and suggest me what should I do get my reimbursement of my ethical claim.

I shall also request you to take strong punishable action against HDFC ERGO, so that they do not repeat this short of incident with any other policy holder.

I’m also attaching scan copy of all medical report of my mother which shall prove sanctity of my above statement.

Looking forward for your valuable reply.

Thanks & regards,

Prasanta Choudhury
Mobile: [protected]/ [protected]
HDFC ERGO Plocy Ref. No.- HN[protected]

We have been banking with Hdfc Bank for several years now and we have a total of 11 accounts.
My emi was to the tune of Rs 1.48 L per month and the loan was successfully paid off without a single default.
Out of the blue I have received a rude letter by anindya mitra who has threatened to take action against me and close my account if I failed to operate my account as per that clerk's direction.
I was surprised and I immediately brought this errant junior clerk to the attention of Jayesh of Hdfc Grant Road Branch and one Mr Jangam.
To my surprise both of those have preferred to side with a junior clerk of crude family background versus a reputed retailer.
I have repeatedly asked Jayesh to report the deviant junior clerk to the Board of Directors so that suitable strictures may be passed against crude anindya.
Jayesh has persisted in scuttling the issue because he prefers to side with junior clerk anindya instead of senior advocate Mr Merchant.
In view of this , I have decided to move all my accounts to a better bank and I caution the trading community to stay away from such banks as Hdfc Bank.

Mr Merchant
[protected]@shoebazar.com

I have applied for Insurance policy name Crest in oct 2011 in HDFC bank branch PAYAL (Punjab) and selected fixed NAV as the option. the policy I got was with free asset allocation option, I have immediately(with in one month period) applied for the correction in fund option in the same bank branch. I have photocopy of the correction application written by bank manager of that branch. then due to some personal reasons I have to move off station, so was able to follow up only through phone calls.It was then committed to me that the required corrections has been done.Also want to mention,Bank persons said that all the documents were sent through person named Harvinder singh. Now I have checked the policy, still it is wrong product(with free asset allocation option) with my two payments already been deducted.So i am frustrated from all. I have logged several complaints with bank also they have not done any thing. They said that you have to go with this policy now and if you stop they will put huge file along with that will not return any money before 5 years. Please guide me what should I do, I donot want to continue with this. Please feel free to contact me in case any more input is required from my side Regards Manpreet singh [protected]

Myself Sankar Dey, working in Indian Navy (Military, central govt.), posted at Vizag. i was needed Rs. 6 lacs home loan for purchasing flst costing Rs. 10 lacs at Kolkata. i paid Rs. 1,50,000 to the seller and prepare sale agreement valid till 27 Jul 2013. The sales team HDFC Bank called me and offer home loan and asked for documents. The sales representative Mr. Raju Sonaka e-mailed for the required document (print screen of email is attached). i had provided all the above mentioned documents. but in the next stage of loan processing Miss. Rupali called me from[protected] and asked for some more document; these are (i) TO WHOM SO EVER from my unit with office stamp on my photo, (ii) my a/c statement from where i will pay the rest of the amount. i also provided all these documents by 18 Jul 2013. but after providing all these additional document today (20 Jul 13) i got call from HDFC loan granting dept (HDFC Home Loans,Jeevandeep Building, 3rd Floor, Middleton Street, Kolkata- 700071, West Bengal, Ph: [protected]) that i need some more document to submit, these are (i) from where i got other Rs. 2,50,000 (ii) declaration of the person who given me the money etc.
my grievances are why all the documents are not asked initially. it is a harassment for me, that at every stage they are asking for new documents. they are creating a mental pressure on me which is adversely effecting on my service.

I was shocked to receive a rude letter from Mr Anindya Mitra junior clerk of Hdfc Bank. Ground floor, C wing, Modern Centre, Sane Guruji Marg, Mahalaxmi Mumbai 11.

The relevant portions of the rude letter of the crude junior clerk is as follows: " We will continue to monitor your account for another 30 days. If the transaction pattern in the captioned account is not in sync with the balance maintained in the bank, we would be constrained to initiate appropriate action and we may not be in a position to extend our services to you"

Firstly we have 11 accounts in HDFC bank and we have been banking without a single default for several years. Our loan emi of 1.48 Lakhs was successfully paid without a single default.

Now it is a known fact that several officers of hdfc had co-operated with those who had unaccounted funds and helped them to open accounts and invest in their schemes. This was caught on cobrapost.

The interpretation which the bank ought to have taken is that it ought to have been very careful because of low integrity of staff and the recruitment procedure had to be monitored strictly.

Unfortunately the bank chose to interpret it that junior clerks such as anindya mitra had the right to write crude letters to old and reputed customers of the bank just at their mere whims and fancies.

The matter was brought to the attention of Jayesh bhai of Hdfc Grant road branch and one Mr Jangam.

Unfortunately none of these two gentlemen chose to report the errant junior clerk to the Board of Directors for strict disciplinary action for writing rude letter.

Both Jayesh and Jangam tried to scuttle the issue by pretending that the letter intended to mean this or the letter was supposed to mean that.

The letter must be read as it is and there is no room for intendments and suppostions.

I will be moving away to a better bank and I caution the trading community at large to stay away from such banks which shield rude clerks and have no respect for their clients.

The RBI should also note this errant attitude of HDFC . Instead of keeping vigil on its staff, it is becoming rude to its genuine clients.

regards

Mr Merchant
Shoe Bazar
[protected]@shoebazar.com

Sir,

I have an account and ATM Card in your HDFC bank. But My debit card (ATM Card) stolen. I did not know who was stolen. Today Rs 5000/- debited from my account. Please confirm me where and which ATM was used to withdraw the amount. If I get it then I can find out the same through CCTV of the ATM. Please confirm through my mail ID mukthiyarahamed.[protected]@gmail.com or sms/call Mob [protected]. Please inform.

They have deducted a charge of Rs-561.80 from my account stating depository charges for DEMAT account which i was been assured while opening account that will be free of cost they are big lairs and lures they have such a big booklet in which they take sign and scoundrels have these terms in some clauses
But my question is why these people who come to the company for opening these accounts stating that they are banks representatives why don they tell us all this and set false assurance my complaint is against this agent name Faizan who is from HDFC Kalyani nagar branch,Pune.Who comes to Zensar Technologies for getting your accounts opened.
Guys just beware of this traitor he is big time _ _ _ _ _ _

Dear Sir
I am Sanjivi i resigned this job[protected], as a seinor sales officer MY EMP ID:CA34244. My sales manager is Mr.Meenakshi Sundaram (1278 Pondicherry Branch) tried many more times and my salary a/c no:[protected]. I am waiting for relieving latter & pf settlement please process my settlement immediately(relieving letter sent my home address).

I was purchesed a policy sampurna samrddhi from hdfc life priced of 15211/-.but after someday for some problem I cancel it , and now they said that they refund my money in 4th july, 2013, but I have not rcv it , my bank details are ,, sbi account number - [protected], ACCOUNT HOLDER - tamali biswas, ifsc code - sbin0012446.branch - GUPTIPARA. I made the payment via debit card number - [protected] .

y name is Ashvini Vyas, Ahmedabad, Gujarat. I have been victim of an insurance policy of HDFC LIFE miss-sold case and victim of FRAUD agents who crocked me. I have been victim of fraud and misbehaved by the HDFC life people. I request you to give it a time and read complete complaint in detail. My detail complaint is as below.



Before few months a man, namely, Mr. Anurag Sharma, [cell no: [protected]], called me up and introduced himself as HDFC bank executive. He told me that due to my good transactions with the HDFC bank, main branch of HDFC, situated at Mumbai, would like to offer me a Diamond membership which is also known as “sampurna Smridhi” . This plan is introduced by HDFC bank and HDFC life together for those valued customer who has good transaction history with bank. According to that membership plan, I will get following benefits.



· Bank will give me all facilities of banking door to door to all over India and abroad to me and all my family members

· I will get a dedicated banking employee who will take care of all my banking affairs with HDFC

· I will get an insurance cover of 10x than the membership fees I pay till age of 99 years

· I need to pay 56,000 Rs/-and bank will give me benefit of 60,000 Rs/-

· I will get 12% interest rate on amount.

· I will get maturity money after 5 years



I was not so sure regarding the membership so sr. of Mr. Anurag Sharma, namely, Mr. V.K. Singh, [protected], called me up who introduced himself as HDFC Bank executive, Mumbai. He added that I am the youngest person in Gujarat who has been selected for such valuable service because I am valued customer of HDFC bank. He added I will get more benefits like:



· More interest rates on fixed deposit

· No formality of filing when I will in need of any kind of loan

· My family members will get all the banking and insurance facility door to door at my convenient time

· I will get dedicated login id to access and manage all my banking and insurance IDs



After hearing all this, and as I have good relation with HDFC bank, I got convinced as I get good service from HDFC bank and as they explained this is from bank I got ready to take this banking plan of diamond membership, as they explained and chosen credit card pay option. I asked them I would like to talk with my banking PR manager Ms. Megha so I will sign the form 2 days later. But they came 1 day earlier than we decided to meet and that’s why I couldn’t take advice of my banking PR. For early coming they give excuse that they need to close the procedure before financial year end and very few candidates are chosen for this service so we need to finish documentation soon.



After few days, Mr. V.K. Singh, called me again with saying that as I chosen credit card bank is offering me 1 more beneficial scheme, under which I will get following benefits

· I need to pay 37,000 more and I will get benefit of 40,000 rs. So in total I need to pay 93,000 rs and bank will give me benefit of 1,00,000 Rs

· If I take this plan then I will get freedom to withdraw money after 1 year itself with all benefits and insurance till 99 years of age.

As they told me I can withdraw money anytime, I got convinced again and on the same day their boy namely, Zaheer, came and took necessary signatures.



After few days when I received, policy papers, I get to know I have to pay till 11 years. So I called up Mr. V.K.Singh again and asked regarding T&C of policy. He replied that this is just formality and documents will be same for all people. But we know that you are valuable customer and you will get all the benefits I promised. You will get extra features. I said but if you left the job after 5 years then? He said ma’am your records are here in the database and you will get promised features. Do not go with docs. I will send you a kit which will have special login detail which is offered to diamond member only. And much more he explained and trapped me again.



After few days, I get to know from few sources that whatever explained to me was completely false and there is no such collaborative plan of HDFC Bank and HDFC Life. They both work independently. I rush to nearer HDFC LIFE branch for confirmation and explained my story. They told me that this is clear case of missell policy and you need to file written complaint. As per their guidance I filled written complaint which had all details and of 3 pages long. Within few days a man, namely, Mr V.K. Bhardwaj, called me up by saying that he is head of HDFC grievance department and handling my complaint. He said, you are valuable customer ma’am. Like my younger sister I am advising you not to cancel this policy. This is the best plan for you and you will get the benefit of 1,00,000 even you are paying 93,000. These are internal matters and local employees don’t have knowledge of it. The only exception is you need to pay till 11 years. Apart from that everything you will get as explained and if you cancel the policy I will fire the man, namely, Mr. Anurag Sharma, who sold this policy to you. I felt pity and again got trapped by the fraud and given in written that Mr. V.K. Bhardwaj explained me the terms and I am ready to pay till 11 years and I would like you to scold and make Mr. Anurag Sharma understand that do not follow such action and kindly do not fire him. The same delivery boy Zaheer collected that paper.



At the same evening, I get to know I got fooled again and they were the same V.K. Singh with different last name Bhardwaj but same contact number which is [protected]. At very next day I rush to HDFC Life branch office and filed complaint again with details what happened to me and do not accept any complaint withdrawal later on behalf of me and continue with complaint. After the action period expires I called, many times at the HDFC Life grievance department, on number[protected] which leads me to call on some other number which was no of reception. Mr. Ashok who has no sense of talk with a customer. After hearing my policy is missold he just transferred my call to grievance dept no. I called again after hearing my voice he just cut the phone. I called up again and asked his name and in tone of do whatever you can he given his name and bang the phone again. I called up the HDFC Life grievance department, on number[protected] again. They used to ask me to call on that reception no or go to Ahmedabad branch office and they just did not replied well and talked too rudely at that day. At last some officer asked me to complaint again at [protected]@hdfclife.com . I complained there. I also filled online grievance form on HDFC LIFE website. After few days, a lady called up and started asking what happened? I explained in brief and asked her to read my complaint latters which has all the details. She admitted she has not read that paper yet and will go through it and will get back to me. After few days I got a letter explaining, the policy was not missel and I won’t get any refund. I am advisable to pay till 11 years. If I have query I should escalate at email id [protected]@hdfclife.com. I forwarded my complaint at [protected]@hdfclife.com, [protected]@hdfclife.com and [protected]@hdfclife.com with the points:

If everything explained to me was correct the here is what i got explained at time of policy selling:



1. I HAVE TO PAY ONLY 93,000 RS/- FOR BOTH POLICIES AND I WILL GET BENEFITS OF 1,00,000 RS/-

2. I WILL GET 12% OR EVEN MORE INTEREST RATES ON MY POLICY

3. I WILL GET ALL THE BANKING FACILITY OF HDFC AT MY HOME OR OFFICE DOOR TO DOOR AND THESE SERVICES WILL ALSO BE PROVIDED TO MY FAMILY ALL OVER THE INDIA AND ABROAD WHERE HDFC BANK EXIST

4. I WILL GET MORE INTEREST RATES IN FD ACCOUNT IN HDFC BANK

5. I DO NOT NEED TO DO ANY KIND OF FILE WORK TO GET LOAN. I WILL GET LOANS DIRECTLY FROM HDFC BANK

6. I WILL GET DIMOND MEMBERSHIP OF HDFC WHICH INCLUDES ALL SERVICES AND SPECIAL TREATMENT FROM HDFC BANK AND HDFC LIFE

7. AS PER DIMOND MEMBERSHIP, I WILL GET SPECIAL LOGIN CRESENTIAL FROM WHERE I CAN MANAGE ALL MY HDFC ACCOUNT INCLUDING BANK AND LIFE

8. I CAN WITHDRAW MY MONEY AFTER 1 YEAR

9. MR. V.K. SING [[protected]]WHO CALLED ME AS HDFC BANK EXECUTIVE AND TOLD ME THE OFFER IS FROM BAK ITSELF OF PROMOTING ME TO DIMOND MEMBERSHIP AND GIVING ME THE FACILITY OF INSURANCE [WHICH MEANS HE EVEN DIDNT EXPLAINED ITS AN INSURANCE POLICY. HE SAID HE IS CALLING FROM BANK AND INSURANCE IS COMPLIMENTRY TO A DIMOND MEMBER] WAS ABSOLUTELY RIGHT AND HE DOES WORKS IN HDFC BANK AND MAKING FRAUDS

10. THE SAME MAN V.K. BHARDWAJ [[protected]] WITH DIFFERENT NUMBER CALLED ME UP AFTER I COMPLAINED THAT HE IS HDFC LIFE REPRESENTATIVE AND AFTER PAYING 93,000 RS, I WILL GET BENEFIT OF 1,00,000 RS WAS RIGHT. AND HE IS WORKING FOR HDFC LIFE, TOO AND MAKING FRAUDS FOR HDFC LIFE ITSELF BY USING DIFFERENT LAST NAMES.



so as per your investigation officer Ms. Kausar all the points explained to me was right and if policy was not missel to me so will i get all the benefits I mentioned above including getting interest rate on 1,00,000 rs premium, more interest rates in FDs, etc? If yes, then please give this to me in written



And more details. But no one is replying now. I have forwarded same email 2-3 times but no response at all from HDFC LIFE side.



I find myself completely trapped by frauds. As the HDFC LIFE people are not replying to my complaint and I doubt they even do not have read my complaint properly. The important question is also there that how that fraud agent get to know regarding my first complaint. And there are many such questions which make me lead to think that HDFC LIFE itself supporting such FRAUD AGENTS TO SELL THEIR POLICIES AND THEN WITHOUT TAKING ANY ACTION JUST SAY IT WASN’T MISSELL. CASE CLOSED.

The fact is we are middle class people and do Not have that much time, resources or money to fight with such FRAUDS and at the end we accept it with misfortune. But I would like to have JUSTICE. NOT ONLY FOR ME BUT FOR ALL THOSE WHO GOT VICTIM OF THESE FRAUDS IN PAST AND THOSE WHO CAN BE CROCED BY SUCH FRAUDS. I NEED JUSTICE AND THE MONEY OF MY HARD WORK BACK AS I CAN’T PAY TO A COMPANY WHO GIVES BACKSUPPORT TO FRAUD AGENTS AND GIVE RUDE BEHAVIOUR TO CLIENTS



Other details regarding my complaint at HDFC LIFE are as below:

My policy nos are: 15892592 & 15955974

Complaint Nos are: [protected] & [protected] [recent 2 written complaint. P.S. I have other 2 complaint nos. which I got when I complained for the first time]

Name of people I talked with: Divya, Jyoti, Bhavana, Ashok, Ms. Kausar

The fraud agents Involved:
Mr. Anurag Sharma – [protected]

Mr. V.K. Singh Aka Mr. V.K. Bhardwaj - [protected].

Zaheer

They have office at IIM, Ahmedabad



I also tried to take help of social media by grabbing attention of HDFC LIFE authority but no response at all:

https://www.facebook.com/SmartIsYou/posts/[protected]



If you can do something to get me justice please do something and also alert others by posting this so no more people get trapped by these FRAUDS



Please do something and get me justice and save many from being fraud by those agents by taking strict actions against them.


Looking forward to some action and actual inquiry against FRUAD case of policy missell

Ashvini Vyas

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 842.70 has been debited on 14th June 2013 from my salary account, mentioning about DEPOSITORY CHARGES MAY[protected] with reference #[protected] .This is clear exploitation of customers. Please help and givem me an update on [protected]@gmail.com