Hi,
I have a salary account with HDFC bank ltd Sec -18 Noida branch since August'2008 when i joined EXL service. suddenly on 1st March'09 when my salary is credited in my Salary account, i was not able to withdraw my funds late night as i required them due to medical emergencies.
Next day when i called up on Cust Care of HDFC, i was told that the funds have been help by Credit card Division due to some reasons. in some time, i get to know that there was Credit card issued in my name somewhere in 2007 on my previous orgnisation, which i have never asked for never signed any documents for issuing a credit card.
Credit card no which i was told is [protected]
further i was told that card was blocked in april or june 2008, however my new account was opened in August'08.i have been challenging how could a credit card be issued on my name without my prior permission, i should have any confirmation calls or application no. but none at the time of issuance.
however, i was told funds were put on hold as the required details were matching with the Credit card.
my funds got blocked with out informin about such scenario, my office address & mobile no. was already updated in the new account, through which they could have contacted me, but that didn't happen. infact when i was talking to an Associate in Jankapuri Credit card division on the telephone[protected], i explained all the facts & why should i suffer about this & being ill i required money, i asked them to release the funds & we can still work it out.but the guy Named SURESH started abusing with vulgar words which i fail to mention here & he blamed me as a theif without even listening to me.
On visiting Jankpuri branch, the same thing happened no one was ready to listen to me.
my debit acrd no. [protected]
amount debited without my consent 12702.47 on 16 march'09
my appeal to the forum is to help me with my case & guide me through as i dont want to lose my hard erned money due to banks negligence on issuing credit card on my name with out proper verification & rest of the formalities.
they have put my account on hold, so as soon as i recieve my salary it would again be held for such reasons.i have tried my best to come to some conclusion, infact i had word with Credit card associate from Mumbai called Shruti. They telling me i have to pay the amount around 70000 Rs for which iam not resonsible.
Details are
my debit card no. [protected]
Credit card - [protected]
amount debited with out my consent 12702.47
name - Vandana Pandey
mobile no. [protected]
Thanks,
Vandana
Credit Card — excutive behabiour
sir, respectfully i beg to state my name is tarun mishra , i recieved a msg in my mobile .my credit card has dispatch in blue dard([protected]). that time the blue dart executive has
come in my home i am not their in home ,i am going to my office .the executive told my wife any id
proof is complusery to recieved the card then my wife ring in my mobile then i have talk to the ececutive and i have told him that a have comeing home in 10 minute but he says that he cant wait
it is ok but the behaviour of talking is very bad.no manners of talking,