HDFC Bank Complaints & Reviews

I am consumer of HDFC bank and presently i m working as an Astt.legal Manager for Tata Motor Finance, iaccording to your norms which is send throughmobile banking i become eligible for geeting a personal loan from your organisation, accordingly i send mgs through my mobile i.e.by dialing 5676712"BEST" and after that your agents mat and asked my dos and i have subnitted all the docs as desired by the agents, but unfortunatly when my file has been send for logging then the system has not accept the same cause negative FI report due to address where the FI agents give report as i am not residing in the given address, but i can give you assurance that i am residing in the given address l;ast from 3 years and all the people(local) who is residing at my locality is known to me and myself for them. In this case how can a FI agents give a negative report, and what basis the organisation can belive the same, more over the person who went to residance for FI whose mobile No is [protected] enterd my residence in the course of Investigation an take tea and all kind of data from my brother. In this case how can i am not available in the given address.This is nothing is nothing but harrashment, violation of fundamental right, as well as defame me by making me fruad.so i wnt your interfirance in this matter as soon as possible other ways i will knock the door of Court.

Since the past few days my family has been receiving threatening calls from one of the recovery agents of hdfc bank ltd. The telephone number from which the calls are being made is[protected] and are being made by a person who claims to be from hdfc bank and claims that his name is Aakash. The calls are being made to recover a loan that one of my very old colleague, Mr. Yadav Kanchan, had taken from the bank giving my reference. It may be noted here that Kanchan had given my reference. I am neither a guarantor to the loan taken by him nor have i at any point of time taken any loan from hdfc bank ltd. I am not also a credit card holder of hdfc bank ltd. You are requested to let me know what are the options available to me to bring to task the recovery agent and stop this harrasment by hdfc bank ltd. An early reply would be highly appreciated. I would also like to know the legal options available to me to book hdfc bank ltd. for the mental trauma that my family is undergoing.

hdfc over charge, late payment bill,
their collection dept at chandivali, calling dist relative of same family name, talking
filthy language.talking filthy language to ladies of house.
it seems thei collection staff are gundas or road side romeos, they must find out
back ground of the staff.not giving card no.

dilip nanavati

Sorry Mr. Anmol Kumar (HDFC Bank Ltd. Relationship Manager, E-Commerce Solutions, Merchant Services, Rajouri Garden, New Delhi-110027) for last comments or complaint. Iam declaiyer, I have no issue with Mr. Anmol Kumar (HDFC Bank Ltd. Relationship Manager, E-Commerce Solutions, Merchant Services, Rajouri Garden, New Delhi-110027.
My Exiting Details :-
Name : Nawal Kishor
Emp Code : 51820
Post : Contract Executive ( CSE) for Two Year

Dear Sir,

I have a credit cards from hdfc bank ltd. I was used some time and pay regularly but last bill in this year april month some payment due.

That time I was in australia as buisness visit and i come in june of first week. That time some boby (Mr. Sandeep) come from HDFC BANK at my house and tell me about due payment.

I was told to him pls closed my credit cards and he was told me that ok you total due is 5002 rs and that day i give to him 5002 rs as cheq payment to him.
Cheq number :- 542876
slip number :- 3395108
deposited date :- 25/06/08.
and signed my me and mr sandeep.

From 25/06/08 no communication bettwen me and hdfc credit cards department. I have not recived any information from credit card department any source like..telephone, mobile, email and courier.

Last i was apply for car loan to hdfc bank becasue last six month hfdc bank employe contact to me on my mobilr for car loan offer behalf of account stament. That's why i apply but i shocked when hdfc bank told me your name as fraud person registered on rbi website because 4800 rs due payment in HDFC CREDIT CARD.

So pls tell me wht's my mistake if I'm fraud than why they are not contact to me ? and Every time i have lot of money in my accont so they can deduct the money from my account.

I was paid due payment in june month after that my name registered in cibil website so pls tell me what can i do ?

So pls give me idea what can i do ?

Can i go to consumer court for this matter ?

Name :- SUBHDESH SINGH CHAUHAN
C-75 TARA NAGAR JHOTWARA JAIPUR RAJ
PH:[protected], [protected]
CREDIT CARD :- [protected]

Dear sir/ Madam,

I had car loan with HDFC bank. I made full payment on August 2008 and i had got it clear. I got NOC from Hdfc Bank.

But now i have been facing problems while applying for loans or credit cards that my name appears as defaulters list on the CBIL site.

Request you to plese advice the procedure to clear my name from the same.

Awaiting your favourable response& guidance.

Thanking you,
Pravin V. Patil

One merchant Establisment DM Enterprise of Ahmedabad has misused my Credit Card by Rs.63000/-
but Credit Card Division of HDFC is not providing me with the machine no. name and address of the Merchant Establiment .
I have lodged FIR
Bank is asking me for the payment of Misused Cr CArd
How should i proceed further for the Recovery of the same from HDFC Or Credit card user.
thanks
jagdish chotalia

HI, I had applied for an HDFC credit card online sometime on the 3rd week of feb 2009. I believe somebody from HDFC called up for some details from[protected] and sent a person to collect my identification documents with included PAN card, office ID, driving licence and salary statement all with my signature and I also signed on an empty HDFC credit card form as they said that they would fill it up themselves to save me the time. I believe they called me a couple of times from that number but now after about 22 days when I try it again it is disconnected. I am a quite concerned about the misuse of my document details and would like to have my documents and/or know that they have been recieved by HDFC. I have no idea if the people who collected these details were authentic.

thanks

Sonya

My house registery was held on 31st Dec., 2008. Today is 18th March 2009. We took home loan from HDFC Bank. We need xerox copy of my registery. But The banker's person said that we dont receive your registery from registrar office till date. we called them many times to registrar office. every time they could not reach there. first time he told that he is ill. second time he was out of station. we take 10 to 15 leave from office for this purpose. but till date i could not received my xerox copy. i need that for electricity & water connection.

if here is any person who can solve my problem so please help me.
WE are from middle class family. we cant take more leaves.
what i do

Dear Sir/Madam

This is to bring to your kind notice that I was apply for car loan to HDFC Bank, but now I m received a message form bank that my name is show your CIBIL Organization, I am shocked to received this message cause I have done my all formalities and all dues with the all my banks with which i am working and worked.

There is I m requesting to you kindly provide me the details which bank is complaint against me and why. My all details are as under which are helps you to do the same.

the control number-38, 81, 40, 446
Name: Gurpreet Singh
My pan card No-AUDPS1355D
Address
HOUSE NO 3656/1A, ST NO. 14
NEW JANTA NAGAR, DABA ROAD
LUDHIANA(PUNJAB)
You are requested to please do the needful, I shall be very thankful to you for this act.

Thankig You.
Yours truly,
Gurpreet Singh
[protected]

My family has been receiving threatening calls since this morning from telephone no. 30966816 from a person who claims his name is aakash and is calling from hdfc bank. aakash has also called me up on my mobile telling me that one yadav kanchan has taken a loan from your bank giving my reference and that yadav kanchan has defaulted on his payment and as such if i dont pay up he will send some goons to my residence to recover the same.

Pl clarify the following:
1. Is the telephone number as stated above belongs to / represents hdfc bank
2. Is aakash an employee / represantative of hdfc bank
3. Does hdfc bank give loans just on the basis of references?

I had also today received a call from one ms shikha of your bank from telephone no.[protected] at around 1 pm which i was unable to answer. i hv since spoken to shikha at around 6.30 pm wherein i had informed her about the above. she had said that she would look into the matter and revert back in 10 - 15 minutes. having not received any communication from her till about 8.30 pm, i again called her up was surpirsed to hear that as per your back records there was no call made to my mobile from the number[protected]. when i informed her that my mobile record shows that there was a call made from the said number she promised that she would again look into the matter and revert within 15 minutes. i hv not received any call as yet.

You may take notice that i neither have any credit card nor have i taken any loan from hdfc bank.
I will be lodging a police complaint tomorrow for the threat to my family from your employee / represantative - aakash.
You may also be advised that a copy of this mail is being forwarded to the media.

Regards
Darshan Desai

In year 2005 a credit card was issued to me with miss informed facts.
After two months they came up with a payment of some[protected] rs. against my usage of 4700 aprox.
Where as I had asked the agent to mark an auto credit transfer facility from my saving account in HDFC bank.
I cleared the actual payment of 4700 (aprox.) and asked the agent give full & final receipt of the all dues clear certificate.
This was done.
After that every six months HDFC used to wake up and ask for the balance payment.
I tried wasting every time few hours to explain the situation to every body in the department.
This time after 4 years they again called me for the same.
I was disturbed beyond the words could explain with decency.
I want to put up a harassment complaint against the HDFC credit card department.
I don't know where to do that to set things right.

Pls help me nail down the miscreants named HDFC collection agents.

Hi, This Aliyah from delhi, Hdfc executive with name Richa having contact no[protected] used to call me and finally convienced me tot ake bajaj allianze mediclaim, she gave me false commitments to take this mediclaim.when i registered with this policy, few days later i came to know these all was false commitments.i called hdfc customer care, where different ppl was picking phone and saying different things.as i already made payment (E.M.I) for 1st month i was helpless.then i made request to cancel this msediclaim on 2nd of march.even after cancellation request
i got Credit card stmt having EMI of this mediclaim .
again i made call to Hdfc Cutomer care, once gain they were unable to give any corret information.
All Hdfc executives made false commitments and improper knowledge..i dnt know how they are helping customer
please let me know if i will not pay this EMI against mediclaim then is there will be any intrest rate charge for this.as cancellation process will take 20-25 days and my credit card paymet due date is 4th April 09.

IMMEDIATE AND URGENT.

From; [protected]@rediffmail.com or [protected]@gmail.com

To HDFC Delhi Road Rohtak.

Sub. Crediting the amount of Rs, 2, 25, 373/- of Che.No.333122 dt.7.10.02

Ref. Deposit Chit dated 9/10/02 of Che.No.333122 dt.7.10.02.
Respected Sir,
Most respectfully I submit as under for your kind and sympathetic consideration :-
On 9/10/02, vide deposit Chit dated 9/10/02, I deposited Che.No.333122 dt.7.10.02 of amount of Rs, 2, 25, 373/-, in the HDFC Bank LTD, K.G.Road, C. Place N.Delhi
but till date it has not been credited in to my Account No.[protected] .
My customer Id. No. is Cust.ID:2984916. The Branch (where account is held) ; is the HDFC Bank LTD., Rohtak-Haryana 401-402, Model Town Delhi Road Rohtak-124001.

Please credit the aforesaid amount of aforesaid cheque in my aforesaid account No. with intimation to me without any more delay and oblige.
Thanking you in anticipation

Yours faithfully,

(Sukh Dev Narang )
The Applicant/complainant.
Present address:--
S.D.Narang
S/O Late Sh. Tek Chand Narang
C/O Kothi No.198- L, Model Town,
Rohtak-124001.
Ph.No.01262/210280
E-mail:[protected]@rediffmail.com
Or [protected]@gmail.com
N.B. My this application does not bear my initial because it is computer
Generated document.

My parents acquired a home loan from Centurion Bank of Punjab Limited - for :

Term: 180months
Amount Sanctioned: Rs.12, 59, 868/-
Rate of Interest : 10.00% floating
Date: 6th April 2005

This loan was then sold to HDFC bank home loans and after paying this for almost 4 years with monthly payment for Rs.13224/- - we receive letters showing our principal amount as:

Term: 257 months
New EMI: Rs.13833/-
Principal Remaining Balance: Rs.11, 68, 954-
Interest Rate: 12.75% floating

we have been getting collections calls, which are like harassment because we are never late on pymnts and also they dont clear anything as to why tem is increasing but amount of EMI is high and principal balance is increasing!
What should be our immediate step?

We have also ordered for transaction history, but what should we do about the principal balnce? They havent cleared anything on that?

Hi Everybody

I am a regular customer of HDFC Bank, I am using its Credit card from over 6 months,
but in this period, I have never received my card statement, phone banking support is so customer care is so uncaring that they never replied, when I complained them on phone banking. I am seriously thinking about closing all my dealings with them

from:-
a frustrated customer

I my shop hdfc bank edc machine 12 month ago.
This time you have no rent for this.
but after 9 month bank cut charge 395 every month
what can i do for this?
pls tell me

Hi,

I have a credit card from HDFC Bank[protected].I Pay minimum amount every month.Last month the recovery team called and i told I want to settle the account and let me know the amount.The recovery agent called me and said that I will call you in 3 days.But he did not call.I tried to reach them and was promised that they will call some department in Chennai and will let me know.Now they have held my savings account for Rs.20, 625 without informing me.They cannot do this.Without my knowledge they cannot debit my account.Please help me to recover my amount and also I would like to have a fair settlement.I want compensation from the bank for the inconvenience that they have caused to me.Please let the bank agents reach me at [protected].
The following are details of my savings account.
Name and Holding Pattern NAVAL BHAGWATSINGH BORA (Sole Owner)
Currency INDIAN RUPEES
Balance 26644.73
Hold Funds 20625.42
Uncleared Funds 0.00
Overdraft Limit 0.00
Amount to be Swept In 0.00
Available Balance 6019.31

1) Once payment is done, customer is forgoten
2) Promised to send email the same day, not reached even 5 days later. When will hard copy reach?
3) Hopeless customer service.
4) Cash payment when in recovery division is possible, but other not.
5) Statements are sent to my doorstep: my doorstep according to them is my MNC where i work.

I had used a total Amount of Rs.600/- from the HDFC credit card for movie ticket purchase. It was my bad luck that I used the card and I didnt have a direct source to pay this amount back. The bank had my email id and my cell number. But never did i get any message saying that your outstanding payment till date is so and so. There were many calls asking me if i needed another credit card. I asked those people if anyone could collect cash payment from me coz i dont have a cheque book. They said that is not possible. The helpline was always busy whenever i tried.

Having got no statement and no message or call for almost 6 months, suddenly i get a call from the claims and recovery dept, Bangalore, Airport Road Division from one Mr. Karan. He said I need to pay an amount of Rs. 3715 for the credit card. After 15 mins again he called. Next day morning he called. That day he was ready to send a person to collect cash which was not possible before. To collect 600 a person cant come, but to collect 3715 a person can. There were some calls made, till i reached the office to pay the amount. I paid the entire amount and got the settlement letter. He showed me some sheet wherein some amounts were der as to how my amount came to 3715. But to send the same thing thru mail, has taken him so many days. I asked for a mail having the details of how my amount came to so much and a NOC to help for income tax. That was last friday. Monday i gave a call to remind them. Tuesday also i did. But Mr. Karan is not there at his seat always. Previously it was him who picked up the call everytime i called(quite a number) Friday again I gave a call and they said they are sending it. How am I to believe them?
The mail which was supposed to reach me after some time on saturday 07/03/2009 has not reached me till 13/03/2009. If a mail doesnt reach, when should i expect that a hardcopy of the same will reach? And after the payment no call at all.
Is this the customer service they provide?

I had a HDFC bank account in the statesman house branch, kolkata.The account was a centurion bank of punjab account before it was taken over by HDFC bank.

Th reason I had the account created at all was that I wanted a demat account.I could not get a demat account with the bank I normally use as there was a slight spelling mistake of my name in my PAN card.The centurion bank agent assured me that that would not be a problem with his bank and I would easily get a demat account there and for that I needed a savings account there first.

I subsequently understood that there was no way a demat account would be created and it was just a trick to get me to create a savings account(the concerned bank agent fobbed me off constantly after that).

At the time of account creation I was told to deposit a minimum balance amount of Rs 5000.There was no mention of ATM card charges to by the agent nor was any such charge collected by the bank at the time of account creation.Note that the time of account creation was the end of january, 2008

Due to various personal issues I could not take up this for almost a year.I however expected the balance in my account to be the same or a little more(due to interest accumulation) than Rs 5000.
When I recently went to close the account I discovered that on March of 2008 they had levied an ATM card charge of Rs 115, which in turn brought down the balance to less than Rs 5000(minimum balance) which in turn attracted "non maintenance of minimum balance" charges of Rs 660 each quarter.the charges for 2 quarters had been deducted.

Note that no statement from the bank(since account creation) had come meanwhile to alert me about the state of my balance.Since they did not collect the ATM card charges at the time of account creation nor was I informed of the pending charges afterwards by stements etc., I think the whole procedure to be unfair to me.

For reference my HDFC bank account which I closed recently(on 9/3/2009) is [protected]