To
The Branch Manager
HDFC Bank,
2nd floor, Titanic Bldg, 26 A, Narayan Preoperies,
Chandivili, Andheri-East, Mumbai-400 072
Dear Sir,
I am an A/c holder(A/C No. of HDFC Bank, R. T. Nagar.
I made a money transaction through ICCI ATM centre, Kottayam, using HDFC Debit Card, on 17th Oct. 2007. I withdrawed Rs. 5000/-.Since the system got stucked, the cash not dispensed in the ATM but I was billed for the amount. As HDFC customer care says, I filed a complaint to the nearest HDFC Bank,that is, Kottayam Branch, in ten minutes time.
After that, I provided the card holder dispute form and all the details several times to all concerned people. But even after three months, I didn’t receive my money back, even though ICICI Bank claimed the money back.The charge back section of debit card disputes has not even replied to my mails also.
Following are the the email ids of all the concerned persons, i have tried to work on it.
directbanking.[protected]@hdfcbank.com
Debitcard.[protected]@in.hdfcbank.com
Rajesh.[protected]@hdfcbank.com
I look forward to a speedy action from your part.
regards
Rini Antony
Resource Mobilization Officer
SVARAJ, Bangalore
+[protected]
Aug 13, 2020
Complaint marked as Resolved
Regional Manager
Credit Card Division
HDFC Bank Ltd.
Sub : Regarding HDFC Gold Credit Card not receive on behalf of HDFC Visa Primary Credit Card No [protected].
Sir,
I Shabahat Hussain Address is L-24-A, South Extn. Part-II New Delhi-110049.
I have the HDFC Master Credit Card since April 2005 & Card No. [protected]. Valid up to April 2008. Me provide the offer from HDFC Bank side for Gold Card on behalf of my Primary HDFC Visa Credit Card, So I interested for Gold Card & I accept the HDFC Gold Credit Card Offer, Me provide the information of your Customer Care Department on behalf of HDFC Bank, after generate my Gold Credit Card my HDFC Primary Visa Credit Card to the Deactivate, I have not receive any Gold Credit Card till date & not any information from HDFC Bank, But my HDFC Primary Visa Credit Card is already Deactivate before generate my HDFC Gold Credit Card.
I am help less after the Deactivate my HDFC Primary Visa Credit Card, So I request to you please Reactivate continue my HDFC Primary Visa Credit Card. As soon as possible.
Please do the needful & necessary action at the earliest in this regards.
With Thanks & Regards
Shabahat Hussain
L-24-A, South Extn. Part II
New Delhi
Contact : [protected]