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[Resolved]  HDFC Bank — Delay in Payment

Credit card Department

Dear Sir / Mem,

I Nirmal Choudhary, Age 27 Yrs, residing at D-5, 212, Gorai-2 Borivali (W), Mumbai -92 since last 1 year. I have credit card account with HDFC Bank (Credit Card No. [protected]) in Andheri Branch – Mumbai.

I got credit card bill amount Rs. 43643 on date 16th Dec. 07 (Due date will be 11th Jan 08). I drop a cheque amount Rs 43643 on date 2nd of Jan 08 to HDFC Bank in Aurangabad Branch and this cheque not cleared till date i.e. 10/01/08 . I am constantly following HDFC Bank Andheri branch regarding my cheque clearance but they are not able to give me any sufficient reason for delaying in my cheque clearance.

On date 09/01/08 I got call from Credit Card Customer care & they informed me that my credit card bill amount increased from Rs 43643 to Rs 44370 due to delay in payment.

I request you to please have a look on above issue and take strict action against the concerned person

I also request to HDFC Bank to deduct the extra amount that is Rs 674.56 (Rs 43643 - Rs44370) charges on me due to delay in Payment because this delay occur only because of HDFC Bank.

For any further detail you can call me on my cell no. [protected] or mail me to [protected]

Awaiting for your quick response and action.

Thank & Regards,

Nirmal Choudhary
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet


SVITS indore — monthly statement

i had not received monthy statement of my credit card .which is very painful for us, kindly sent me my statement time 2 time
To increase my credit card limit
Credit card Department

Dear Sir / Mem,

I Rajiv Tripathi, Age 29 Yrs, residing at 22, shanti nagar shri nagar ext. Indore. I have credit card account with HDFC Bank (Credit Card No. [protected]) in Indore MP.

I got credit card limit amount Rs. 12000 Rs., which is not sufficient for me, every month i have paid near about this limit but i can not purchase higher prise item by using crdit card .
I request you to please increase my credit card limit.

For any further detail you can call me on my cell no. [protected] or mail me to [protected]
Awaiting for your quick response and action.

Thank & Regards,

Prof. Rajiv Tripathi
SVITS Indore

Credit Card — due date to postponed

am hsbc credit card card no is[protected].my request is;my salary date is on every month is on 8th.
so request you to change my due date is on 9th of every month.kindly do the needfull things to me.
kind regards
I have a Credit Card acc. In Hdfc Bank. My acc .no. : [protected]. On 29-April 2009, I convert one transaction amount of Rs. 15, 000 into EMI. But still My availability limit shows 15, 000. I want to Know the Exact Credit available Limit of my Card. Customer Care Executives will not give proper information about this.
Kindly consider this case and Let me know the Exact Credit available limit in my acc. and solve this error and will not continue in future.

Jaffer Sadick .M
Dear Sir/Madam,

I have done a shopping of 7300Rs on 20th Aug09 using HDFC Credit as per HDFC bank rule i should get 45 days for my payment..and even after 45 days i dnt pay the amount then bank can charge late fees from customer...
Now in my case i have shopping on 20th Aug and bank is sending me statement on 22ndOct and that too with a late fees of around 1300Rs (i.e 650x2 months)..And after a day or two after recieving a statement i got a call from lady named Shweta.Kadam from andheri branch([protected]) saying that she is from creditcard dept and sending a person for collection of 400Rs on urgent basis..i paid that 400/- on same day to that guy and plus 8000 after that in bank...I explained whole matter to her..and she said their is some mistake from bank and she has sent the request to her head office in chennai about the difference of 1300/-...
i am not getting that my 45 days period has still not over then also bank is charging me with the late fees.. and customer is not getting enough support from customer service...and this lady shweta kadam is too fooling for last two weeks now... i am not getting exactly where to go and whom to complaint to get my 1300Rs...
Plz try and help me out...

Warm regards

a.n enterprises — delay to cancel a credit card account

hai sir
ds iz siraj here,m very much unhappy regarding u r bank service.m a fd account holder 4m last 10 months.where i get a credit card on base of my fd accont.whene ever we visited to residency branch in bangalore,we have to wait for more then a hour to contact a counter becouse of ds resone i surrenderd my credit card and request for cancel a card 0n 4th of feb 2010 with writen letter and executive replies it will take 14 working days to cancel.after few days, that iz on 22nd feb i again visited the same branch.after long hour of waiting
i got the result from executive dt u have to come on 11th of march bcs still a credit card nt yet cancel till dt date u can;t withdraw a fd accont.y dt much sober
peoples working in u r bank.those people r spoiling the image o[censored] r bank.and pls make my payment back from my fd account from u r lazy bank
thanks lot
400 006

DATE: 20/03/2010
REF: CREDIT CARD NO: - [protected]
Dear Sir,

This is to inform you that I am credit card holder of your bank and holding the above mentioned card and paying my credit bills in time and I have maintained good relationship with bank.

In this regard I further inform you that due to death of my nearest relatives I had been to my native place where I got a call on my cell from one SMT.MINAL YADAV, from your chandivali branch Mumbai from her mobile no.[protected] and[protected] who allegedly told me that my address given for obtaining the said credit card is false and she was talking very rudely and in inhuman manner, she was unnecessarily interfering with my personal and family matter as well as my religion without any reason. She uttered me that I have no office or any house and I have obtained this card with the intention of cheating the bank. I am very frustrated with kind of service that you provide to the customers.

In this connection I would like to inform you that I am having this office since the year 1971 and that also in a reputed area in Mumbai. Besides this I am genuine businessman and I am holding number of credit cards from many other banks. She has purposely tried to blame me and my family thought I have no relation with her.

Due to above reason I am very much depressed and harassed by your above bank employee and anything happens to me then your bank shall liable and responsible for such act, because I am a heart patient. So before anything goes wrong in further to take immediate actions against her so that in future she will not dare to do such act again with any other customer, if you don’t take any actions against her I will escalate this matter at the top level of your company otherwise I may think to keep a relation with your bank or not?

Your early actions in the matter shall be highly appreciated.

A line of reply for action taken in the matter is awaited.

Yours truly,

Dear sir,

My name is Veeraj Zutshi having Credit card No [protected], I got called from Chennai office saying that your renewal of card is ready . As i have changed my address so, i have given application to credit card department Chandigarh regarding change of my address . Request you to send my card immediately on the mentioned address mentioned in the application .

waiting for your line of confirmation .


Veeraj Zutshi
Dear Sir,

My name is K V R murthy, having credit card since 5 years and paying outstanding amounts.
But last from 4 months i could not meet to pay my outstanding amounts in times due i am
not have job at present due to my health problem. The same informed to your people who are
called me regularly.
As I feeling very bad condition in my financial position (at least not paying house rents also in time)
I requested to you kindly give me 3 to 4 months time to clear my outstanding amount completely.

If you are consider my case, it will help to getting recovery from mentally and fiscally as early.

Your people regularly dist rubbing even though taking medical check, insisting rudely at my house
to my family members, If it is continuously happens there is no way to take last decision. If anything
will happens to me, your people only take total responsible to my family. So kindly understand
my position and give me time to pay balance amount at a stage directly.

And also at present i am not using my credit card since 9 months, but debit balances is continuously
increasing in your statements.


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