Hi,my mom went for placing an FDI of 40k ,agent said she wil invest in where it is not related to any market or share,mom said no , but she lied to say that she will invest it in some policy which is market independent , after saying she created a policy ,but it was later known it is market /share dependent,and cannot be canceled after a month , the papers were received after a month , so my mom got trapped by the lie she shoot,we already had a talk with them they are not ready to listen ,i request to please cancel the same,and convert it to FDI , else i will be forwarding the same to concerned authorities , bank branch is girish park kolkata..for evidence i can present a recording clip with the agent, if that helps.
Aug 13, 2020
Complaint marked as Resolved
We request you to write to us at [protected]@hdfcbank.com with your pan details and ref id TTU[protected]. (Pls quote the ref id in the subject line of your email). We will check our system records and get back to you.
Regards,
HDFC Bank Customer Support