HDFC Bank Customer care — WORST CUSTOMER SERVICE | |||
HI THIS IS Kiran Parmar I have a salary account with HDFC bank .. this bank does sends card if it is lost .. you have to go to their home branch and take it even if the home branch is in other state .. also this bank customer care number does not give an option to speak to some one for debit cards you need to speak to some other department and than ask them to transfer the call Was this information helpful? | |||
 3 Comments | |||
Comments
Hi,
I am Arundhati Bhattacharyya. I have a complaint to bring to your notice. Day before yesterday, ie. the 19th of March, I bought an online deal and therefore made an online payment. The moment I clicked on the option for PAYMENT, the net disconnected. I re-connected the net and made the payment once again. Yesterday, when I enquired my balance, I discovered that Rs, 100 was deducted from my account twice whereas, it should have been only once. Please look into the matter and solve the problem. I request the amount to be re-credited to my account.
Thanks,
Arundhati
I am Arundhati Bhattacharyya. I have a complaint to bring to your notice. Day before yesterday, ie. the 19th of March, I bought an online deal and therefore made an online payment. The moment I clicked on the option for PAYMENT, the net disconnected. I re-connected the net and made the payment once again. Yesterday, when I enquired my balance, I discovered that Rs, 100 was deducted from my account twice whereas, it should have been only once. Please look into the matter and solve the problem. I request the amount to be re-credited to my account.
Thanks,
Arundhati
This is Madan Ch. Das. Cust id no[protected].Account no[protected].
I have open a new saveings account in baligang phari kolkata branch.
but i did not receive my wellcome kit.i have visited my home branch
they told me they have already forward a mail to concern department for
dispatch the kit again as the account is blocked by my home branch
but still i did not receive the kit...so i called up to HDFC customer care number on 29-apr-2011
and i select bengali language option one lady pick up the phone & she was not
listening anything..she is talking with her colige in bengali with out puting me on hold & with
out puting the mute button..(ke bengali ghumonto customer phone koreche, mone hoche ghumache r ghumea ghumea
phone korche.. after
she discunnected the call)..This is very WORST & poor services provideing by HDFC customer care
after i called up again..this time arpita mitra receive the call..i ask for the previous associate name but
she did not provide me any details.she put me on hold several time but she unable to slove the problem &
she tranfer the call arindam basu.he talk to me nicely but unable to solve the problem he guided me to visit again to my home
branch...please find out that customer care lady she is very much rude & unprofessional
& look in to this matter regarding my account.
Madan Ch. Das
Mob-[protected]