HDFC Bank Complaints & Reviews

DEAR SIR,

I HAVE RECEIVED ALL MY PF FORMS IN MONTH OF JUNE 2008,
BUT STILL I HAVE NOT RECEIVED MY PF AMOUNT YET NOW.
PLEASE GIVE ME A GOOD RESPONSE.

From January 3, 2009

Mrs. Theresa Jacqueline

To

Grivance.[protected]@hdfcbank.com

The Card centre

HDFC Bank

CHENNAI



Sir

Sub: Reversal of entry from Card Loan account to Health Card account



Ref: Card loan account: [protected];

Savings Account No.:[protected], ANNA NAGAR, CHENNAI

1 On 26th December 2008, I have paid Rs.17246 towards the total outstanding of the said Health card account, .In fact the entire outstanding

on this loan account had been cleared on 29th November 2008 [Refer the last payment made through SI

2. but by mistake I had written the Card loan account number [protected]; instead of the Card account number. [protected].

3. An amount of Rs.870 is also debited on 29th December 2008 as per the SI towards the minimum amount due on this health card.

4 When I noticed this in my Savings Account No.: [protected], ANNA NAGAR, CHENNAI, I called up to phone banking service on 29th December 2008 with a request to reverse the entry to transfer the amount of Rs. 17426 to the health card account and Rs.870 to my Savings Account No.: [protected], ANNA NAGAR, CHENNAI.

5 I was given to understand that this will be done within a maximum of 3 days.

6 When I reminded through phone banking service on 2nd January 2009, assurance was given that this will be done immediately.

7 I am sorry to state that till date this has not been done. Please do the needful immediately.

8 I also informed through[protected] that the debit card issued in this account is lost and requested them not only to block the card but to cancel the debit card as I do not need it. But I find annual fee of Rs.500 has been debited on 24 Dec 2008[DEBIT CARD ANNUAL FEE[protected] Dec 2008], and ST & CESS ON DEBIT CARD FEE FOR 241208. 02 Jan 2009 Rs 61.80.

9 Please note that I do not need debit card and do not debit any charges in connection with this.

10.I need to know the details for the entires high lighted in greeen in my Savings Account No.: [protected], ANNA NAGAR, CHENNAI


Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
03 Jan 2009 BRN TXN [protected]@ 60-TXN INC ST & EC 2612
03 Jan 2009 67.42
02 Jan 2009 ST & CESS ON DEBIT CARD FEE FOR 241208 [protected]
02 Jan 2009 61.80
24 Dec 2008 DEBIT CARD ANNUAL FEE [protected] 24 Dec 2008 500.00
17 Dec 2008 BRN TXN [protected]@ 60-TXN INC ST & EC 061208 17 Dec 2008 67.42


01 Dec 2008 BRN TXN [protected]@ 60-TXN INC ST & EC 231108 01 Dec 2008 67.42

29 Nov 2008 CCAP[protected]-T-281108 29 Nov 2008 818.37



Rs.67.42 has been debited three times within 30 days. Please clarify.

Rs.500 has been debited as annual fee on debit card and Rs.61.80 as ST and CHESS even though had informed that the debit card is lost
and clearly requested the authorities to block and cancel the card.

Whenever some amount needs to be collected from the customer account is being debited in such a hurry without any delay, but whenever any credit
is due for a customer it is not done as a routine matter; we have to remind several times but in vain.


please do the needful on priority basis and reply


Yours truly,



Mrs. Theresa Jacqueline
Michael

To

All HDFC Bank Customes - who are holding hdfc credit card


My Salary Account was on hold agaisnt my crdit card due 21000/- by Rs 35000/- which was my hard earning salary,


Please make sure to withdraw immediately after getting salary credit card, HDFC Bank will cheat at any point of time by holding your salary without informing you against your credit card dues, this is Bank was recently merged with Centurion Bank, which was having lot of default cases and corruptions, According to to survey HDFC WILL CLOSE THEIR OPERATIONS BY BANKARUPTSY, makesure to wakeup before theft of your harden money.

Dear Sir/Madam,
My name is Nawal Kishor; I worked with HDFC Bank Ltd. as a CSE between May 01, 2007 to November 12, 2008.
My First Steps was:-
I was got an Intimation of Resignation from the job on September 12, 2008 to Mr. Anmol Kumar (HDFC Bank Ltd. Relationship Manager, E-Commerce Solutions, Merchant Services, Rajouri Garden, New Delhi-110027) Than I had resigned from the services on November 12, 2008. I was worked in e-Commerce Solutions (Rajouri Garden, New Delhi-110027). My dues are left i.e my last month salary and PF due.
My Relationship Manager was Anmol Kumar (Anmol.[protected]@hdfcbank.com). He forced me to leave the job. Do something for my salary dues otherwise I will take some strict action against to all. Because up to till date I have no PF A/C no. And I have no receive my salary and PF

My Exiting Details :-
Name : Nawal Kishor
Emp Code : 51820
Post : Contract Executive ( CSE) for Two Year


Pls action for this and reply me on nwl.[protected]@gmail.com

Petition before the
Hon. Prime Minister of india

Petitioner: -

T.Hubertson
Present Address: - 76/1, First floor, Pammal Nalla Thambi Street, MGR Nagar, Chennai-78, Tamilnadu.
Permanent Address:- 78, Kuttyadapuvilai, Karungal, Kanyakumari Dt., Pin-629157, Tamilnadu.

Respondents: -

1. Mr. George Muller, Teller, HDFC Bank, Nagercoil Branch, Kanyakumari Dt., Tamilnadu.
2. Mr. T. Jeba Singh, Branch Manager, HDFC Bank, Nagercoil Branch, Kanyakumari Dt., Tamilnadu.

Sub:- "Cheating by the above mentioned two respondents - by providing false information - refusal to provide the amount of Rs.2, 30, 000 from my account - Damage claim-reg".

Sir,

My account no is [protected].
Customer Id:[protected]

On 24 Dec 2008, I have submitted a cheque belonging to my savings account with HDFC Bank, to withdraw the amount of Rs.2, 30, 000 at HDFC Bank of Nagercoil Branch at Vadasery Opp. to Bus Stand. But the above said respondents refused to provide me the amount by reasoning a false information as insufficient balance. But excess of Rs.4, 10, 000 was available in my account. I have shown the evidence of Rs.4, 10, 000 as I have downloaded the transaction history from netbaking. They returned me the cheque by stamping as "ALL STAMPS CANCELLED".

It incurred me a great loss.

1. I have travelled all the way from my permanent address to the HDFC Nagercoil Branch in a Rental Car.
2. Wastage of Time for a whole day in the Bank
3. Cheating me as Insufficient Balance, lead me to severe mental agony.
4. I was not able to purchase a land and it was missed, where it was purchased by other person.
5. I was not able to recover my Jewels from SBI Bank and the interest rate is getting increased.

To compensate the above loss and damages, Rs.50, 000 should be issued unto me by the HDFC Bank of Nagercoil Branch.

Failing to do so, will cause me to step into further legal proceedings and I will take up this media all over India through possible means.

--
yours customer in your way,
T. Hubertson

Sir,

I was working in HDFC Bank at Dewas (M.P.) Branch at the post of Sales Executive. My joining Date is 11 Aug 2008, and my Business Code is CP07773. Sir I have informed that I have been terminated in October 2008 by Sales Manager Mr. Vivek Goad. So I stopped to do work since 23rd Oct 2008, but sir I don’t have got my salary since now. And I don’t have found any type of document of termination by the Bank. I have worked three month and It have gone five month and I don’t have got my Salary. Sir due to ID proof I was unable to open my Salary account. But in October I had my pan card. So I wanted to open my Salary account so that I can get my Salary. But my Sales Manager has told you are terminated. So you can’t open your Salary account. I will provide you Salary through pay order. Sir since 23rd October. My sales Manager is committing again and again your Salary is coming in Next week. But since now I didn't get. now days when I called up to my Sales Manager then he talked roughly. Sir I have had to face economical problem due to my Salary. So I contact to HR Office for my Salary and I have surprised I don’t have been terminated. My resignation letter has been send there whenever I didn't sign my resignation letter. My sales Manager is sending them false resignation letter and doing wrong with me. Sir already I have discussed about Salary with my Branch Manager also. But he didn't take any action and he didn't response to me. He has told you are working in Sales Department. So I can’t do anything. But Sir I was working for Dewas Branch (M.P.) So he must have cooperated But he didn't do also. So please do the needful action against this matter. This is kindly request to you to solve my problem and justice my matter.

Thank you

PRIYANKA KUMARI
Business Code: CP07773
Address: 175/B Badridham Nagar
Dewas (M.P.) 455001
Mobile: [protected], [protected]

DEAR SIR I WANT MY CAR LOAN ACCOUNT STATEMENT TILL NOW EITHER MY e MAIL ID OR AT MY RESIDENTIAL ADDRESS.
THANK YOU

RAJAN AILAVADI
8/306 DHARAMPURA
BAHADURGARH - 124507
HARYANA

Sir,
I am regular customer of HDFC BANK CRADIT CARD.
HDFC BANK told they have support customer 24x7 & customers also need it.
But when i call customer care of HDFC BANK CRADIT CARD department for some query & Information help they refuse. They have only one answer "CALL after 7:00 AM our system was down."
When I ask their representive ( Mr. Nilesh ) he told me daily after 10:30 PM to 7:00 AM our system get down.
If this thing was happen daily then why bank cheat their customer that they have 24 x 7 help.
Just for increasing the customers. Atleast people will not call & weast their time and money.

Please do the needful.

Vaibhav Doshi.

I am in the process of settling my credit card with HDFC Bank in final. Negotiations are on as to the settlement amount with the bank. Now suddenly the bank has frozen my bank account without prior notice claiming that the credit card department has issued the suspension order. I cannot withdraw my own money from the bank. Is it legitimate for the bank to take such a step? Please let me know how I can resolve this....

Respected Sir,

I would like to draw your kind attention that I'm a regular customer of Centurion Bank of Punjub which is undertaken by HDFC Bank now.

I have taken a loan of amount 30, 000.00 five years back which monthly instalment is Rs.658.00.But last in the month of Nov 08 they have not deducted the amount after avilabily of sufficient balance in my a/c. Whereas during the month of Dec 08 they have deducted the Rs. 990.00 from a/c without any information to me and on quary they didn, t aloow me to spoke regarding this and not refunded the balance amount in my account so far.

If you are interested to take up a case then I'll forward all information related this case to you as per your advice.

I hope you will act on this.
Thanking you,

Your sincerly,
Dipendu Das
Visakhapatnam
India

Dear Sir/Madam,

My card no is [protected] is not accepting at food bazaar(Big Bazaar Udupi, KARNATAKA)
It is very ebarassing position will come when it is not accepted after purchasing all the food items. We are not the people going for bar and restaurents.We are taking montly food item at Big Bazaar only.

So please look in to the matter.
Regards
N.Satheesha

Private banks know exactly how to suck the blood of the customers. They have no conscience and do not leave an opportunity to extract unfair money from the consumer.

I had taken a home loan of 27 Lakhs at 10.25% on floating basis from HDFC. First EMI started on 15th May 2008 and the original tenure was 240 months. Since then interest rate was raised twice and the current interest rate being charged is 11.5%. HDFC. The revised amortization schedule shows the current tenure of loan to be 372 months despite of paying 8 EMIs of Rs. 26505. How can they increase the tenure to 11 long years for just an increase of 1.25%?

Secondly, HDFC has announced to cut the home loan rate for existing customers borrowing more than 20 Lakhs by 0.5% w.e.f. 22nd December 2008. However when contacted, they say that the announced dip in interest rate will be applicable only starting Feb. 08. When HDFC did not wait for even a week to apply the raised rates, how can they propose to implement the dip in a rate till next quarter? This is completely unfair. Either they should wait for the next quarter to apply any changes to the interest rate or implement both the increase and dip with immediate effect. Kindly help as with limited income, getting the tenure of the loan increased to 11 more years is very dreadening and suicidal.

Any help will be greatly appreciated.
Thanks,
Sonika Pasan

I RECIEVED a call at my mobile no. [protected], from hdfc credit cards division and i was offered to convert my whole outstanding balance into emi's, so that i get rid off the finance charges that gets incured every month on the card, i agreed to tht, next day an executive came to sign a particular document regarding the same i did that, after 10-12 days i called customer service to enquire the status of the same and i was told that there...

I was holding HDFC credit card and that card got misused though it was with me.I am sure someone used it by Internet for Air Tickets.I raised complaint with the bank for investigating this.The bank blocked my card and issued me a new card and commited that they will investigate within 45 days.When I called up Cust care within 45 days, they said investigation is still in progress.When I called up after 2 mnths, they said investigation was not even started and without the letter in writing, they dont investigate any issues.I then faxed them in writing abt misused transaction but they said since it is after 45 days, they cant do anything and I am liable for the whole amt 18000 Rs.I refused to pay any amt as it was not my fault.hence they put 14000 Rs on hold from my Debit Account and finally withdrew it without my approval.I made several request but they are asking me to pay the whole amount.I didn't say anything against 14000 RS withdrawal as I am working and we dont have time to work legally.But now after six mnth, the bank sending legal notices asking me to pay the remaining amount.I really dont want to settle here as the misused amt was just 17000 Rs and they already took my 14000 Rs and they want rest of the money now which is 20000 Rs as of date.Its really unfair as it's not my fault but customer care's lack of product knowledge.Can someone suggest me as to what to be done here as I have already lost 14000 Rs for no reason.

I have been a customer of HDFC Bank for more than 5 years and have been using Net Banking and Third Party Transfer regularly.

Due to my work i have to constantly be out of the country and during one of such vists outside for a couple of months HDFC changed its policy that they will be dicontinuing the TPT facility if i dont register for a SECURE ACCESS which is a new security procedure .

When i logged in to...

Dear Sir,

In order to bring to your notice that I had taken loan on my credt card [protected], I am regularly paying the EMI on time. Now I decided to preclose that loan amount. Hence on 9th December 2008 I called customer care of HDFC Bank for the preclosure of my loan account. Also I received the confirmation call from HDFC bank on 10.12.08. The executive confirm me the amount for Rs. 64, 873.00. Next day I called again customer care for the possibility for stop of the preclosure. But at the same time I told them that I am not interested for stop of preclosure. Hence after talking them I dropped the cheque. The same cheque had been cleared from my account. On 26th December 2008 I received the statement. I surprised when I saw that there is no any preclosure amount on my credit card. They charged me the EMI amount. Hence I called customer care and this time I had spoke with Mr. Ashfaq. He explained me that the customer care executive of 11 Dec 2008 had stopped my preclosure against my call. I already asked him that I never told her for stop of preclosure. I just made enquiry for stop of preclosure. At the same time I had cleared her that I am not interested in stop of preclosure. This conversation was did on 11.12.08. I also request them to check the recorded conversation so that they will get clear picture. I already requested them to reverse the interest amount which they charged me for this period. After lodged the complaint they just made two calls without any result from them. Also I came to know that they had charged me interest for the month of Feb 08, Mar 08 and Apr 08 statement which is wrongly calculated and which was suppose to be adjusted.

Please do the needful for solving my problem.


Regards,

Sandip Borkar
[protected]
[protected]

Dear Sir,

The following mail i received from HDFC bank on 23/12/08 for your information. Until today, i didn't receive my ATM/Debit Card PIN. Please do the needful. My contact number :[protected]Abu Dhabi, UAE). My mailing address is in India.

Dear Customer,

This is to inform you that your HDFC Bank ATM/Debit Card PIN has been dispatched via Airway bill number[protected] through overnite courier to your mailing address registered with the bank. Incase you do not receive your PIN within 7 days, please contact HDFC Bank Phonebanking or the nearest HDFC Bank branch.

Regards,

Suresh S B.E.,
Quantity Surveyor
Al Raha Beach Development, IC - 4, 5&6
Abu Dhabi J&P LLC
P.O. Box. 2536
Abu Dhabi, UAE.

I am account holder in HDFC BANK, Deer park branch Delhi, my account no.[protected]. in year 2003 i took personal loan which was repaid in year 2005 fully. suddenly in december, 2008 I saw Rs.1799/ - was debited as PDC in my mini statement of ATM. Due to this debit my cheque got bounched .
I am unable to understand after three year how Bank can deduct for the Loan which was showing as closed in statement of Bank and moreover, they have deducted without informing me and my other cheque got bounch beacuse of this .

please register my compliant and take necessary action the Bank .

citizen of India .

thanks

mere paas hdfc bank ka card hai jiske regarding mere saath 2month se collection wale misbehave kar rahe hain rajouri garden branch se regular call aati hain wahan se inke koi asst. manager manjeet singh azad hamare paas 20 dec 2008 ko aaye the aur unhone apne caller ke against charge lene ke liye kaha tha par aaj 24 dec 2008 ko bhi usi caller ne fir se wahin baatein repeat karni shuru kar di hai aur mr manjeet aaj available nahin ho paye mein request karronga ki aap is maamle ko priority par le kar process kare or us executive ke khilaf action le rajender kumar gupta

Hi,

I have take a Floating rate home loan from HDFC Bank. I felt that they are not reducing the rate even though RBI has been slashing the Rate.
I took the Home Loan in Dec 2006 at 9% and now in Dec 2008 my interest rate is 11.75% which would be reduced to 11.25% on 1st March 2009.

As far as I understand Floating Interest rate should depend on RBI Repo rate and CRR. But, HDFC seems to be charging very different rates for almost same CRR and Repo Rate

At Dec 2006: CRR was 5.5% and is still 5.5%. Repo rate was 7.25% but is now reduced to 6.5%. So, I would assume that HDFC and all other HFCs should have lesser Floating rate then it was in Dec 2006 or at least same. But, HDFC used to charge 9% and is right now charging 11.25%.

Also, I have other issues with their operations
1. They favour New customers by offering less interest rate but later migrate them to higher rates. This way new customers are usually fooled but gets to pay higher rate within 3 months. They also have clueless Sales people.

2. The RBI and Finance Ministry has recommended that HFCs should have different interest rates for below 20 lac and above 20 lac home loans. SBI has this policy but HDFC is not doing this. They have recently decided to do it for New customers but exisiting customers are not getting this. Not able to understand why they do not want to extend it to existing customers.

I still feel that they are better then all other Private HFCs but way behind SBI and other PSU banks who are at least sticking to Finance Ministry or RBI instructions.

Also, you can not approach RBI against them since they are not regulated by RBI. When I contacted them for complaints they said there is only Consumer courts to go to.