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C
Complainant9646379
from Noida, Uttar Pradesh
Jan 8, 2009
Resolved
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Resolved

Petition before the
Hon. Prime Minister of india

Petitioner: -

T.Hubertson
Present Address: - 76/1, First floor, Pammal Nalla Thambi Street, MGR Nagar, Chennai-78, Tamilnadu.
Permanent Address:- 78, Kuttyadapuvilai, Karungal, Kanyakumari Dt., Pin-629157, Tamilnadu.

Respondents: -

1. Mr. George Muller, Teller, HDFC Bank, Nagercoil Branch, Kanyakumari Dt., Tamilnadu.
2. Mr. T. Jeba Singh, Branch Manager, HDFC Bank, Nagercoil Branch, Kanyakumari Dt., Tamilnadu.

Sub:- "Cheating by the above mentioned two respondents - by providing false information - refusal to provide the amount of Rs.2, 30, 000 from my account - Damage claim-reg".

Sir,

My account no is [protected].
Customer Id:[protected]

On 24 Dec 2008, I have submitted a cheque belonging to my savings account with HDFC Bank, to withdraw the amount of Rs.2, 30, 000 at HDFC Bank of Nagercoil Branch at Vadasery Opp. to Bus Stand. But the above said respondents refused to provide me the amount by reasoning a false information as insufficient balance. But excess of Rs.4, 10, 000 was available in my account. I have shown the evidence of Rs.4, 10, 000 as I have downloaded the transaction history from netbaking. They returned me the cheque by stamping as "ALL STAMPS CANCELLED".

It incurred me a great loss.

1. I have travelled all the way from my permanent address to the HDFC Nagercoil Branch in a Rental Car.
2. Wastage of Time for a whole day in the Bank
3. Cheating me as Insufficient Balance, lead me to severe mental agony.
4. I was not able to purchase a land and it was missed, where it was purchased by other person.
5. I was not able to recover my Jewels from SBI Bank and the interest rate is getting increased.

To compensate the above loss and damages, Rs.50, 000 should be issued unto me by the HDFC Bank of Nagercoil Branch.

Failing to do so, will cause me to step into further legal proceedings and I will take up this media all over India through possible means.

--
yours customer in your way,
T. Hubertson
Aug 14, 2020
Complaint marked as Resolved 
dear sirmadam
my name is jani iam working in dubai
i need the account in hdfc bank in nagercoil branch so what can i do please send the detail to forward me
my account open in chennai branch now i want my account change please in nagarcoil branch so i want changing datail mail me and loan facilty home loan, home maitenance loan detail send me sir
my account open 1.5 year compleated
Dear sir my a/c no is [protected] please i need nagercoil ddj center branch phone number thank u
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    P
    Priyanka Kumari
    from Mumbai, Maharashtra
    Jan 8, 2009
    Resolved
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    Sir,

    I was working in HDFC Bank at Dewas (M.P.) Branch at the post of Sales Executive. My joining Date is 11 Aug 2008, and my Business Code is CP07773. Sir I have informed that I have been terminated in October 2008 by Sales Manager Mr. Vivek Goad. So I stopped to do work since 23rd Oct 2008, but sir I don’t have got my salary since now. And I don’t have found any type of document of termination by the Bank. I have worked three month and It have gone five month and I don’t have got my Salary. Sir due to ID proof I was unable to open my Salary account. But in October I had my pan card. So I wanted to open my Salary account so that I can get my Salary. But my Sales Manager has told you are terminated. So you can’t open your Salary account. I will provide you Salary through pay order. Sir since 23rd October. My sales Manager is committing again and again your Salary is coming in Next week. But since now I didn't get. now days when I called up to my Sales Manager then he talked roughly. Sir I have had to face economical problem due to my Salary. So I contact to HR Office for my Salary and I have surprised I don’t have been terminated. My resignation letter has been send there whenever I didn't sign my resignation letter. My sales Manager is sending them false resignation letter and doing wrong with me. Sir already I have discussed about Salary with my Branch Manager also. But he didn't take any action and he didn't response to me. He has told you are working in Sales Department. So I can’t do anything. But Sir I was working for Dewas Branch (M.P.) So he must have cooperated But he didn't do also. So please do the needful action against this matter. This is kindly request to you to solve my problem and justice my matter.

    Thank you

    PRIYANKA KUMARI
    Business Code: CP07773
    Address: 175/B Badridham Nagar
    Dewas (M.P.) 455001
    Mobile: [protected], [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Loking for back office and operations jobs in HDFC BANK.
    Post for back office /office Excutive jobs in HDFC BANK.
    at lucknow.

    Thanaks

    Jitendra Vema
    [protected]
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      R
      Rajan Ailavadi
      from Delhi, Delhi
      Jan 8, 2009
      Resolved
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      DEAR SIR I WANT MY CAR LOAN ACCOUNT STATEMENT TILL NOW EITHER MY e MAIL ID OR AT MY RESIDENTIAL ADDRESS.
      THANK YOU

      RAJAN AILAVADI
      8/306 DHARAMPURA
      BAHADURGARH - 124507
      HARYANA
      Aug 14, 2020
      Complaint marked as Resolved 

      HDFC Bank — i want details & address of this number

      the phone number is " [protected]"
      i want the above phone number details & address immediately to my mail id
      plz sir this is very urgent

      CAR LOAN — car loan ac..details

      dear sir...



      please send me carloan accont detals(loan track) in my mail id...ac no - LATHR [protected]..

      YOURS FAITHFULLY,
      SANEESH...
      vishal bagasariya
      mo : [protected]
      a/c no : [protected]
      respected sir,
      hdfc bank

      subject : a complain for not refund the check

      i introduce my self my name is vishal bagasariya and my a/c no is [protected]. i deposited my check varachha atm machine on date[protected] at 6 pm thursday but not clear and not refund to my home. my check no is 447155. i hope you give me reply very fastly.
      yours faithfully
      vishal bagasariya
      i want my car loan details in my mail id as soon as possible.
      for your kind information, i bought a WAGON R on 2nd jan.
      I want to request that ECS should be posted the next day or change the date by postponding it to 9th or 10th of the month from present 7th. Please contact me at the earliest for the same.
      Sir,
      I have taken a Auto loan from your bank. (Agreement no:[protected]. My EMI started on 07.10.07. I have alrady 17 EMI in due time. For the month of March'09 due to a mistake from my end EMI (7.3.09) bounced. Your representative Mr. Mondal from Kolkata (mob no: [protected]) contacted me 12/15 days back & I adviced him to collect my payment from my office at 22B Santi Pally, Kolkata because at that time I was out of Kolkata. He denied to collect it & gave me an explanation that Kolkata is not under his jurisdiction & he is only able to collect it from my residence at Howrah only. But at the time of car purchase all the cheques were collected from my office only. Day before yesterday, I got one call from your bank & was giving me threatening due to my non payment. That day after receiving such a call from your bank, I called up Mr. Mondal (on 02.04.09 at 1.04 pm on his mobile no: [protected]) to collect the payment from my kolkata office but he again denied to collect it and gave me an explanation that till date he did not receive any pending list from bank for the month of April'09. But again I requested him to collect the amount from my office. But he did not come.
      I will be out of Kolkata till middle of this month. So now it is not possible for me to pay the amount till then.
      You are requested not to send any person to collect the amount till then.
      Regards
      Sanjib Das
      Mob: [protected]
      DEAR SIR I WANT MY CAR LOAN ACCOUNT STATEMENT TILL NOW EITHER MY e MAIL ID OR AT MY RESIDENTIAL ADDRESS.
      THANK YOU
      Hdfc is a number one useless and customer cheater bank in the earth.. i belive its because of brain less managers.
      dear sir,
      my application no[protected].for a car loan . i have paid 40% of the car (onroad) value. and rest of the amount to be covered under laon from hdfc bank.
      m/s sky automobile, raipur has collected the money from me.

      but mr javed-[protected], hdfc bank car loan person forceing me to pay 20% of the car value.
      funniest part is when m/s sky automobile informed the bank about my margin money (40%) dated -8th, 9th of may 09 has allready collected from the customer,

      but the approve letter i recieve from the bank on 19th may 09 that customer has paid 20% of the car .when i informed the same to mr javed, still he says no problem,

      i dont understand what is happening in the bank? how can the bank is so casual?
      please advise what to do?
      should i wait for the letter new ?
      subhash panda.raipur.
      [protected]


      letter, i recieve from the bank

      CAR LOAN — DETAILS LATEST

      Please refer to my car loan a/c no 10837222 for car MP09CA6455 taken from HDFC Bank Indore.

      Kindly let me know the following :-

      Balance Loan amount/total amt if full repayment/cheque to be issued in the name of ?
      i want my car loan details in my mail id as soon as possible.
      for your kind information, i bought a alto on 27may. my loan appl. no. 14952620
      I was looking for car loan.I started talking to bank .I came across many people of HDFC bank ..they offered me loan with defferent interest rate someone was giving me @ 9.75, some at 10% and some 10.25 and some 10.5 and so and so.They dont have anything written on site or paper.They just sell their loan depend upon the customer..these people are so bad that u can't beleive ..Even their calculation is not up to the mark ..make u scratch ur head...finally I opted out not to take loan from HDFC ..Now I am looking frwd to take loan from SBI...
      please call me now my number is [protected] and check my account varification code is pfn2
      send me money fast
      I need detailed information of my car loan a/c no.11087140
      Hi,
      I want my car loan details on my mail id as soon as possible.
      I bought a Alto Car on 07 November, 08 and my loan a/c # 14073581.
      Also i want to foreclose my loan at earliest as possible, therefore kindly allign your executive to help me out in forecloser of my loan.

      Regards
      Amit Sharma
      [protected]
      Respected Sir,
      I want my car loan details on my mail id as soon as possible.
      I want to foreclose my loan, but that loan i was taken on my brother name Mr. Prafull Shivale he is busy in his own business your bank executive didnt help me further i was communicate with brother to him they had dont listen any word .
      A/c No - 1279035

      please advise what to do?


      Regards
      Vishal Hawale
      [protected]
      We have taken the HDFC CAR Loan My car no is AK05-MG 49 In the name of BG Nandibasappa pls send latest pending statment loandetails

      my no [protected]

      kindly do the needful,

      thanks and rgds
      nandibasappa
      DEAR SIR, I HAVE TAKEN CAR LAON FROM YOUR ESTEEMED BANK. MY AGREEMENT NO IS 15887884. MY EMI ON 05/04/2010 IS BAOUNCED. SO I KINDLY REQUEST YOU TO PL PUT ON SMS ALERT ON MY CELL NO [protected]. SO THAT I WILL NOT DISHONOUR ANY EMI.

      RAJNISH
      dear sir,
      I am harikrishna plese my account details
      my no in gujarat [protected]
      thanks,
      hari
      my loan account number is14973800 and I want my bank statement on my email address [protected]@yahoo.in at the earliest.
      my loan account number is 3026964 and I want my bank statement on my email address [protected]@gmail.com at the earliest.


      Prasad Patankar
      Aurangabad Maharashtra

      My Mo No is [protected], [protected]
      Dear Sir,
      I have completed my car loan i have bought a ALTO car in the year 2007 dated on[protected].
      SO, kindly send my NOC and return my checques to my residential address.

      My details are T.J.VIDYASAGAR
      LOAN A/C NO:12304678, MY SAVINGS A/C NO IS [protected] NACHARAM BRANCH, HYDERABAD.

      CHEERS
      DEAR SIR, I WANT MY CAR LOAN ACCOUNT STATEMENT TILL NOW EITHER MY e MAIL ID OR AT MY RESIDENTIAL ADDRESS.e mail id is www.[protected]@gmail.com
      THANK YOU

      from:
      fazilat rahman
      qtr.no.619/c, rly.colony,
      bamunimaidan, guwahati-781021, assam
      DEAR SIR, I HAVE TAKEN CAR LAON FROM YOUR ESTEEMED BANK. MY LOAN ACCOUNT NO IS 14722472.AND EMI DATE IS 5TH OF EVERY MONTH KINDLY REQUEST YOU TO PL PUT ON SMS ALERT ON MY CELL NO +91 [protected]. SO THAT I WILL NOT DISHONOUR ANY EMI.
      PLEASE SEND A MONTHLY STATEMENT OF MY LOAN ACCOUNT TO MY MAIL ID:- sambit.[protected]@gmail.com
      DEAR SIR,

      IHAVE TAKEN AN AUTO LOAN FROM HDFC BANK IN MARCH-2008 LOAN AGREEMENT NO IS.12900597 IN MY NAME ARUN K. MOHANTY AND HAVE ALREADY CLEARED COMPLETE EMI IN LAST 7TH. FEB.-13 IN A SUCCESSFUL MANNER. WHILE SEARCHING FOR THE NOC, GOT AN INFORMATION THAT A SUM OF Rs.21 /- IS STILL PENDING FOR REPAYMENT THE LOAN A/C, FURTHER I HAVE DEPOSITED THE Rs.21 /- AT YOUR MEHSANA ( GUJ) LOAN DIVISION VIDE RECEIPT NO.000079 DT.08.02.13 AND THE SAME SHOULD BE ADJUSTED IN MY LOAN A/C. TO-DAY I HAVE ENQUIRED TH YOUR CUSTOMER CARE THAT THE SAME HAS NOT BEEN CREDITED TO LOAN A/C, AND TH. NET FIND THE SAME AMOUNT HAS BEEN CREDITED TO MY SAVINGS BANK A/C OF HDFC SALARY A/C. IT IS A MATTER OF SURPRISE HOW THIS HAS NOT BEEN CREDITED TO AUTO LOAN A/C. AS ALREADY 15 DAYS PASSED BUT TILL DATE I HAVE NOT RECEIVED THE NOC FROM HDFC BANK AND REQUEST PL. GET TRANSFER THE Rs.21 /- FROM MY S B A/C AND ISSUE ME THE NOC AT THE EARLIEST.

      BEING A VALUABLE CUSTOMER THE BANK SHOULD GIVE MORE IMPORTANCE IN THIS REGARD.
      AWAITING FOR YOUR EARLY REPLY ALONG WITH NOC. IN MY ID [protected]@cera-india.com.
      till date i have not received any loan / emi paid statement of accounts for my references.pl. arrange to send me in details in my [protected]@cera-india.com id immediately.
      Dear Sir,

      My car loan EMI ref[protected], I want my loan account bank statement to my email address [protected]@gmail.com at the earliest
      Ashok Kumar: [protected]

      Security's Behaviour

      The security at the HDFC ATM in Ayyapanagar, KR Puram, bengaluru -36 has responded in an very rude manner when asked about the not working of ATM .Also, there were no boards placed saying the ATM was out of order.
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        V
        vaibhav bharat doshi
        Jan 5, 2009
        Resolved
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        Resolved

        Sir,
        I am regular customer of HDFC BANK CRADIT CARD.
        HDFC BANK told they have support customer 24x7 & customers also need it.
        But when i call customer care of HDFC BANK CRADIT CARD department for some query & Information help they refuse. They have only one answer "CALL after 7:00 AM our system was down."
        When I ask their representive ( Mr. Nilesh ) he told me daily after 10:30 PM to 7:00 AM our system get down.
        If this thing was happen daily then why bank cheat their customer that they have 24 x 7 help.
        Just for increasing the customers. Atleast people will not call & weast their time and money.

        Please do the needful.

        Vaibhav Doshi.
        Aug 14, 2020
        Complaint marked as Resolved 
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          I
          i c chakrabarty
          from Mumbai, Maharashtra
          Jan 3, 2009
          Resolved
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          Resolved

          freezing of my savings account without prior notice

          I am in the process of settling my credit card with HDFC Bank in final. Negotiations are on as to the settlement amount with the bank. Now suddenly the bank has frozen my bank account without prior notice claiming that the credit card department has issued the suspension order. I cannot withdraw my own money from the bank. Is it legitimate for the bank to take such a step? Please let me know how I can resolve this....
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          D
          dasdipendu
          from Bengaluru, Karnataka
          Jan 3, 2009
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          Respected Sir,

          I would like to draw your kind attention that I'm a regular customer of Centurion Bank of Punjub which is undertaken by HDFC Bank now.

          I have taken a loan of amount 30, 000.00 five years back which monthly instalment is Rs.658.00.But last in the month of Nov 08 they have not deducted the amount after avilabily of sufficient balance in my a/c. Whereas during the month of Dec 08 they have deducted the Rs. 990.00 from a/c without any information to me and on quary they didn, t aloow me to spoke regarding this and not refunded the balance amount in my account so far.

          If you are interested to take up a case then I'll forward all information related this case to you as per your advice.

          I hope you will act on this.
          Thanking you,

          Your sincerly,
          Dipendu Das
          Visakhapatnam
          India
          Send me how to hack atm
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            S
            SATHEESHA
            from Delhi, Delhi
            Jan 3, 2009
            Resolved
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            Dear Sir/Madam,

            My card no is [protected] is not accepting at food bazaar(Big Bazaar Udupi, KARNATAKA)
            It is very ebarassing position will come when it is not accepted after purchasing all the food items. We are not the people going for bar and restaurents.We are taking montly food item at Big Bazaar only.

            So please look in to the matter.
            Regards
            N.Satheesha
            Aug 14, 2020
            Complaint marked as Resolved 
            sir.,

            my card not working, it deny at reliance fresh please advise .

            my card detials are card no
            ]
            card no [protected]

            name : KRANTHI THANTAPUREDDY K1960
            HDFC is not clearly mentioned which are retail chain are accepting the card.
            i guess the problem is with the amount. my card was not accepted in reliance fresh for 200+ amount but it did for 97 rs. Similarly happened with McD also. I heard that there is a upper limit of 100 rs in a day. But this limit is not there in case of Sodexho coupons...
            but what about the amount that was not used for the day?

            Is it carry forward to the next day?

            In such case I can buy or pay more then 100 rs. using hdfc food plus card, right?

            thanks,
            Nirav
            My card no [protected] not using reliance, heratige, bug bazaar, Spencer always shows decline and what purpose I am using this card . very bad service of Hdfc bank and not introduce in future.
            TCS provided HDFC food card 4213XXXXXXXX2072 is not accepting at any of the super market ( Murugan Super Market, local provisional shop, Heritage fresh & Heritage Super Market) seems to be accepting only on restaurant like A2B, Sangeetha, Hot Chips. no use of having the card.
            Dear Sir/Madam,

            My card no is xxxxx is not accepting any of the grocerry for purchasing food items.Got this card from TCS
            It is very ebarassing position will come when it is not accepted after purchasing all the food items. We are not the people going for bar and restaurents.We are taking montly food item at Big Bazaar only.
            This is a common issue for all the TCS employees where as same card is working for corporate companies like CTS

            So please look in to the matter.
            Regards
            Sandeep M
            You marked as Resolved. What is the solution note?
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              S
              Sonika Pasan
              from Kolkata, West Bengal
              Jan 2, 2009
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              Private banks know exactly how to suck the blood of the customers. They have no conscience and do not leave an opportunity to extract unfair money from the consumer.

              I had taken a home loan of 27 Lakhs at 10.25% on floating basis from HDFC. First EMI started on 15th May 2008 and the original tenure was 240 months. Since then interest rate was raised twice and the current interest rate being charged is 11.5%. HDFC. The revised amortization schedule shows the current tenure of loan to be 372 months despite of paying 8 EMIs of Rs. 26505. How can they increase the tenure to 11 long years for just an increase of 1.25%?

              Secondly, HDFC has announced to cut the home loan rate for existing customers borrowing more than 20 Lakhs by 0.5% w.e.f. 22nd December 2008. However when contacted, they say that the announced dip in interest rate will be applicable only starting Feb. 08. When HDFC did not wait for even a week to apply the raised rates, how can they propose to implement the dip in a rate till next quarter? This is completely unfair. Either they should wait for the next quarter to apply any changes to the interest rate or implement both the increase and dip with immediate effect. Kindly help as with limited income, getting the tenure of the loan increased to 11 more years is very dreadening and suicidal.

              Any help will be greatly appreciated.
              Thanks,
              Sonika Pasan
              Hi Sonika,

              I want to say you one things that just arrange the money from somewhere and close the loan. Udhar bahout kharab chiz hoti he so please close your loan as soon as quick. If you will pay 25% of the loan amount every year then HDFC will not charge you any extra money. so please close the loan by paying 25% every year or close the whole loan at 1 time.

              Thanks

              vijay
              Mr. Vijay, are you by chance work for HDFC in anyway?. I think so, else u cannot make such insensitive comments again and again. why are you always in defense of HDFC even thougth such private banks "Take the existing cust. for a ride and screw them" mode.

              You don't have any authority to say that, "go and get the loan from somewhere else". Banks suppose to do business by give loan and collect in ethical and fair way, not rob the existing one and seduce the new one with low % and rob them too.

              simple, banks must honor the "floating rate" ie. when the RBI CRR/whatever or inflation increases, increase, when decreases decrease to all.
              I have sent multiple complaints to them without any action. All we can do is spread awareness on these cheaters
              Hi Sonica

              My sympathies towards your plight. However, based on a loan of [protected]@10.25% your EMI is 26514 ( Rs 982 per lac ). When the Interest Rate changes to 11.5% your Actual EMI is 28809 ( @ 1067 per lac ). However, keeping your previous EMI of 26514 constant your tenure has to increase. Your tenure is keeping your previous EMI constant is now 392 months. To get your period back to 240 months you need to prepay atleast Rs 2, 00, 000 ( 2L ). You will need to constantly prepay ( however small that amount is ) in order to ensure that u get outta this trap.
              want to say you one things that just arrange the money from somewhere and close the loan. Udhar bahout kharab chiz hoti he so please close your loan as soon as quick. If you will pay 25% of the loan amount every year then HDFC will not charge you any extra money. so please close the loan by paying 25% every year or close the whole loan at 1 time.
              As per my approximate calculation, the new tenure comes to 364 months. The best way to counter this is to make a prepayment. If you make a prepayment now of approx 2L to 2.15 lakhs, the tenure will come back to close to original of 240 months. Note that the more you delay your prepayment, the more amount will need to be paid to reduce the tenure.
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                V
                vivek chauhan
                from Mumbai, Maharashtra
                Jan 2, 2009
                Resolved
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                MISLEADING INFORMATION

                I RECIEVED a call at my mobile no. [protected], from hdfc credit cards division and i was offered to convert my whole outstanding balance into emi's, so that i get rid off the finance charges that gets incured every month on the card, i agreed to tht, next day an executive came to sign a particular document regarding the same i did that, after 10-12 days i called customer service to enquire the status of the same and i was told that there...
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                S
                Sameer Khan
                Jan 1, 2009
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                I was holding HDFC credit card and that card got misused though it was with me.I am sure someone used it by Internet for Air Tickets.I raised complaint with the bank for investigating this.The bank blocked my card and issued me a new card and commited that they will investigate within 45 days.When I called up Cust care within 45 days, they said investigation is still in progress.When I called up after 2 mnths, they said investigation was not even started and without the letter in writing, they dont investigate any issues.I then faxed them in writing abt misused transaction but they said since it is after 45 days, they cant do anything and I am liable for the whole amt 18000 Rs.I refused to pay any amt as it was not my fault.hence they put 14000 Rs on hold from my Debit Account and finally withdrew it without my approval.I made several request but they are asking me to pay the whole amount.I didn't say anything against 14000 RS withdrawal as I am working and we dont have time to work legally.But now after six mnth, the bank sending legal notices asking me to pay the remaining amount.I really dont want to settle here as the misused amt was just 17000 Rs and they already took my 14000 Rs and they want rest of the money now which is 20000 Rs as of date.Its really unfair as it's not my fault but customer care's lack of product knowledge.Can someone suggest me as to what to be done here as I have already lost 14000 Rs for no reason.
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                  R
                  Ramakrishnan C.N
                  Jan 1, 2009
                  Resolved
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                  Resolved

                  De-activation of Third Party Transfer Facility without proper intimation

                  I have been a customer of HDFC Bank for more than 5 years and have been using Net Banking and Third Party Transfer regularly.

                  Due to my work i have to constantly be out of the country and during one of such vists outside for a couple of months HDFC changed its policy that they will be dicontinuing the TPT facility if i dont register for a SECURE ACCESS which is a new security procedure .

                  When i logged in to...
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                  S
                  Sandip Borkar
                  from Mumbai, Maharashtra
                  Dec 31, 2008
                  Resolved
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                  Resolved

                  Dear Sir,

                  In order to bring to your notice that I had taken loan on my credt card [protected], I am regularly paying the EMI on time. Now I decided to preclose that loan amount. Hence on 9th December 2008 I called customer care of HDFC Bank for the preclosure of my loan account. Also I received the confirmation call from HDFC bank on 10.12.08. The executive confirm me the amount for Rs. 64, 873.00. Next day I called again customer care for the possibility for stop of the preclosure. But at the same time I told them that I am not interested for stop of preclosure. Hence after talking them I dropped the cheque. The same cheque had been cleared from my account. On 26th December 2008 I received the statement. I surprised when I saw that there is no any preclosure amount on my credit card. They charged me the EMI amount. Hence I called customer care and this time I had spoke with Mr. Ashfaq. He explained me that the customer care executive of 11 Dec 2008 had stopped my preclosure against my call. I already asked him that I never told her for stop of preclosure. I just made enquiry for stop of preclosure. At the same time I had cleared her that I am not interested in stop of preclosure. This conversation was did on 11.12.08. I also request them to check the recorded conversation so that they will get clear picture. I already requested them to reverse the interest amount which they charged me for this period. After lodged the complaint they just made two calls without any result from them. Also I came to know that they had charged me interest for the month of Feb 08, Mar 08 and Apr 08 statement which is wrongly calculated and which was suppose to be adjusted.

                  Please do the needful for solving my problem.


                  Regards,

                  Sandip Borkar
                  [protected]
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  it is good
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                    S
                    Suresh Subramani
                    Dec 31, 2008
                    Resolved
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                    Dear Sir,

                    The following mail i received from HDFC bank on 23/12/08 for your information. Until today, i didn't receive my ATM/Debit Card PIN. Please do the needful. My contact number :[protected]Abu Dhabi, UAE). My mailing address is in India.

                    Dear Customer,

                    This is to inform you that your HDFC Bank ATM/Debit Card PIN has been dispatched via Airway bill number[protected] through overnite courier to your mailing address registered with the bank. Incase you do not receive your PIN within 7 days, please contact HDFC Bank Phonebanking or the nearest HDFC Bank branch.

                    Regards,

                    Suresh S B.E.,
                    Quantity Surveyor
                    Al Raha Beach Development, IC - 4, 5&6
                    Abu Dhabi J&P LLC
                    P.O. Box. 2536
                    Abu Dhabi, UAE.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Bank ATM/Debit card PIN
                    Dear Sir,

                    The following mail i received from HDFC bank on 22/11/2009 for your information. Until today, i didn't receive my customer ID Card PIN. Please do the needful. My contact number :[protected]Abu Dhabi, UAE).
                    Since last 1 month I opened account still I not get customer ID and card pin.
                    my account No is [protected]
                    branch No is 0761
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                      S
                      sangeeta Parashar
                      from Mumbai, Maharashtra
                      Dec 30, 2008
                      Resolved
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                      I am account holder in HDFC BANK, Deer park branch Delhi, my account no.[protected]. in year 2003 i took personal loan which was repaid in year 2005 fully. suddenly in december, 2008 I saw Rs.1799/ - was debited as PDC in my mini statement of ATM. Due to this debit my cheque got bounched .
                      I am unable to understand after three year how Bank can deduct for the Loan which was showing as closed in statement of Bank and moreover, they have deducted without informing me and my other cheque got bounch beacuse of this .

                      please register my compliant and take necessary action the Bank .

                      citizen of India .

                      thanks
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        C
                        Complainant8167304
                        from Lucknow, Uttar Pradesh
                        Dec 29, 2008
                        Resolved
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                        mere paas hdfc bank ka card hai jiske regarding mere saath 2month se collection wale misbehave kar rahe hain rajouri garden branch se regular call aati hain wahan se inke koi asst. manager manjeet singh azad hamare paas 20 dec 2008 ko aaye the aur unhone apne caller ke against charge lene ke liye kaha tha par aaj 24 dec 2008 ko bhi usi caller ne fir se wahin baatein repeat karni shuru kar di hai aur mr manjeet aaj available nahin ho paye mein request karronga ki aap is maamle ko priority par le kar process kare or us executive ke khilaf action le rajender kumar gupta
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Unhappy with service provided service quality staff behavior, turnaround time
                        - On Fri, 7/17/09, mobeen mohd <[protected]@yahoo.com> wrote:

                        > From: mobeen mohd <[protected]@yahoo.com>
                        > Subject: unautorised cheq cleard by the hdfc bank
                        > To: manoj.[protected]@hdfcbank.com
                        > Cc: "[protected]@rbi.org.in" <[protected]@rbi.org.in>
                        > Date: Friday, July 17, 2009, 5:53 PM
                        > Dear Sir
                        > my a/c in hdfcbank moradabad
                        > branch my a/c no [protected] my a/c is the good
                        > condition.i am isued the cheq no 524150 reliance
                        > comunication dated 05/07/2009 but cheq amount debit of my
                        > a/c [protected] dated 02/07/2009 why?????????? plz cleard
                        > the matter other wise i am submited the case of consumer
                        > foram thks.
                        >
                        > Regard&thks
                        > mohd mobeen
                        > [protected]
                        >
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                          C
                          Complainant5942631
                          Dec 29, 2008
                          Resolved
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                          Resolved

                          Hi,

                          I have take a Floating rate home loan from HDFC Bank. I felt that they are not reducing the rate even though RBI has been slashing the Rate.
                          I took the Home Loan in Dec 2006 at 9% and now in Dec 2008 my interest rate is 11.75% which would be reduced to 11.25% on 1st March 2009.

                          As far as I understand Floating Interest rate should depend on RBI Repo rate and CRR. But, HDFC seems to be charging very different rates for almost same CRR and Repo Rate

                          At Dec 2006: CRR was 5.5% and is still 5.5%. Repo rate was 7.25% but is now reduced to 6.5%. So, I would assume that HDFC and all other HFCs should have lesser Floating rate then it was in Dec 2006 or at least same. But, HDFC used to charge 9% and is right now charging 11.25%.

                          Also, I have other issues with their operations
                          1. They favour New customers by offering less interest rate but later migrate them to higher rates. This way new customers are usually fooled but gets to pay higher rate within 3 months. They also have clueless Sales people.

                          2. The RBI and Finance Ministry has recommended that HFCs should have different interest rates for below 20 lac and above 20 lac home loans. SBI has this policy but HDFC is not doing this. They have recently decided to do it for New customers but exisiting customers are not getting this. Not able to understand why they do not want to extend it to existing customers.

                          I still feel that they are better then all other Private HFCs but way behind SBI and other PSU banks who are at least sticking to Finance Ministry or RBI instructions.

                          Also, you can not approach RBI against them since they are not regulated by RBI. When I contacted them for complaints they said there is only Consumer courts to go to.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          If RBI says go to consumer court, then why RBI keeping the private bank money??. If they can't control on such sensitive issues (ie. where they can fool the cu. by "floating rate" name, it is like cheating), they can declare "private banks" like "private finance company" and stay away from them and customer can have accounts/loan at their own risks?

                          so that everybody without any option can go to PSU which in away proved to be safer than these "existing customer robbing" private banks!.
                          I am also a victim to this. Lets group and do a Dharna in front of HDFC Office. We should have banner against HDFC and also against Congress party who heads center. They have the power to control such injustice(via RBI actions/measures), but they are not doing so, since they are eating money from private banks. Lets regroup and put up a big rally. I have created a group here, please enroll. The name is http://groups.yahoo.com/group/against-HDFC-injustice/
                          My name is Anil and I live in Bangalore. Let plan to group up and have a rally to protest. Please read the message on the above group and provide your ideas aswell. Again you can reach me at: Reach me at [protected]@gmail.com.
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                            A
                            arjun
                            from Delhi, Delhi
                            Dec 29, 2008
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                            as my atm card pin no. was sent from lucknow, dated 17/12/2008, and it's docket no. is[protected], towards HDFC bank, Branch haridwar, has not recd yet, at the office of Overnight Express at haridwar for enquiry, they says that they are very busy, i m very disappointed by listening their answer,
                            plz help me
                            thnx

                            Arjun Katariya Address
                            Siddhi Plast India
                            E-46, haridwar Inds. Area,
                            Haridwar, Uttrakhand.
                            Mob. No. [protected]
                            my a/c [protected] cust id 4782343
                            I have requested on dt 6-5 feb 2010 for account closing in hdfc bank ranipur more haridwar but there are not any action for this metter I am very upset for this metter, plz tell me what I do..

                            Shelendra Rana
                            [protected]
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                              D
                              Dr.Ramesh R.Patel
                              from Akola, Maharashtra
                              Dec 29, 2008
                              Resolved
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                              I am doing transections online thru HDFC Sec. for last 2-3 yrs. I was
                              getting Contract Note in PHYSICAL FORM and by E-mail till 15-10-08.
                              Since last 2 months I recive only e-mail notes. on enquiering I was told
                              that for physical form It will cost Rs.28 per note.(As courrier charges Rs.25/- and Rs.3 S.T.) They are using Vichare Courriers, who charges Rs.10-12 for in and arround Mumbai. They want to even earn out of Cost Cutting !!!
                              My Accountant has told
                              to get contract notes in Physical forms only for Income-tax purpose.
                              I recieved a phone call today from Ms.Seema from HDFC Sec stating that if
                              my e-mails are bounsed they will send contract notes in Physical form, does
                              this mean I close my e-mail A/c ?.
                              As per SEBI Rules it is mandatory on part of Brokers to give Contract note in Priscribed Format.
                              If this is a cost cutting measure you can send it quarterly to reduce
                              cost.
                              Please let me know legal standing as you can not expect every customer to have printing facility.
                              Thanks
                              Dr.Ramesh
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              i am 100% agree with Dr. patel. any broker in india can not charge for physical contract note which they issue to their clients. i have legal documents from sebi that sebi has never issued any order or circulear allowing broker to charge for physical contract notes
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                                K
                                Kamal Kishor Singh
                                Dec 28, 2008
                                Resolved
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                                Resolved

                                Kamal Kishor Singh, s/o Sh BP Singh
                                C/o- Ram Dular Kunwar
                                Vill- Tajpur, P.O. - Raghunandanpur
                                Teghra, Begusarai, Pin – 851133, Bihar
                                E mail ID [protected]@un.org & [protected]@yahoo.com
                                Mob No.[protected] and +91-[protected]

                                SUB: - REDRESSAL OF GRIEVANCES AGAINST HDFC BANK & STANDARD LIFE INSURANCE CORP. PATNA (EXIBITION ROAD

                                1. That I invested Rs 2, 00, 000 in HDFC Standard Life Insurance (vide cheque no. 0506129 dated 13 Sep 2007)
                                2. I contacted the bank so many times to the then bank manager Mr Sudhanshu Mohan and Abhay Kumar: the policy manager, from abroad. And I was assured that your policy for Rs. 2, 00, 000 has been done (email evidence). To my surprise there was no such truth to my avail.
                                3. On 30th July 2008, I visited the Bank and I enquired about my policy of two lakh. Mr Amit Balajee met with me because Mr. Sudhanshu Mohan & Mr Abhay Kumar had left the bank. (The reasons for leaving the bank is skeptical).Then Mr Balajee disclosed verbally that only one lakh has been invested in the said policy. The effective date of policy is 02, February, 2008 as mentioned by Mr Balajee. The Manager deposited the remaining Rs 1, 00, 000 to my NRE A/c no.[protected] vide cheque no. 0038334 dated[protected] from a/c no. [protected] ( HDFC SLIC ) after 10 months .And deposited 3500/- to my wife’s a/c no. [protected] Mrs Chandani Kumari. as a compensation.
                                4. I requested Mr. Balajee to surrender my policy which has never been in force because till date I am not in possession of it. Also even if the bank offers me the policy I would not accept for the simple reasons that a bank can’t look after their customers in normal time what about after an eventuality. To this effect a written application dated 11/10/2008 has been submitted to the bank after clear assurance from the Bank Manager that the money ( Rs 1, 00, 000 ) would be remitted back to you with a handsome compensation.

                                The Under mentioned facts are to be explored.

                                I. Where my funds (Rs.1, 00, 000) were allocated for 10 months. The compensation i.e. 3500/- isn’t it too meagre. I am sure there is an embezzlement of funds by the bank
                                II. Since the policy was not created why I was not informed where as I was in touch with the bank thru emails /Phone calls and even my brother Rajeev Kr visited the bank or else should have been deposited in my account.
                                III. Why I was not informed despite my so many endeavours to know the status of my policy for Rs 2, 00, 000.
                                IV. Where are the policy letter/Bond papers? Which the bank asserted has been created (w.e.f. 02 Feb, 2008).
                                V. If at all the policy is created in my favour as they say I.e. w.e.f. Feb, 2008. Whereas the funds were debited from[protected].Why so late, The Bank played with my funds for more than 4 months.
                                VI. Who should be held responsible for this period where as I was without an insurance cover and nevertheless for one lakh only while as I was under an apprehension that I have invested 2 Lakh for better insurance cover.
                                VII. The expanses borne by me to call from abroad, personal visits to and fro Begusarai to Patna.
                                VIII. Above all the mental stress due to which I m suffering from Hyper Tension and under going treatment.


                                I am sure your good office would judge all the presented facts in the light of just and would ensure the grievances are redressed in the right perspective.
                                Thanking you in anticipation.

                                Sincerely


                                (Kamal Kishor Singh)
                                Date: 28/12/2008
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                CONCERNED ALL,

                                HDFC BANK SAVING A.C.

                                NAME: RUPEN A SHAH

                                A.C. NO.[protected]

                                PLEASE SEND ME MY SAVING A.C STATEMENT FOR THE MONTH OF DEC.08.

                                TILL DATE NOT RECEIVED ANY MAIL. AND AFTER FEW DAYS PASS AWAY YOU ARE GOING TO TAKE CHARGES FOR THE STATEMENT.

                                EVERY TIME THIS HAPPENS. WHY THIS SERVICE IS POOR ?

                                IF NOT POSSIBLE THEN SEND IT BY POST.

                                AT EARLIEST.

                                RUPEN SHAH
                                concerned all,

                                i 'm not received my saving bank account statement for dec.08. after so, many e mail & telephonic complaints taken my complaint as a granted.

                                my name : rupen a shah
                                account no: [protected]

                                i had sent complaints & for stop my email statement facilities and send it on my residence address.

                                but not received statement,

                                clear as earliest.

                                rupen shah
                                CONCERNED ALL,

                                HDFC BANK SAVING A.C.

                                NAME: RUPEN A SHAH

                                A.C. NO.[protected]

                                PLEASE SEND ME MY SAVING A.C STATEMENT FOR THE MONTH OF DEC.08.

                                TILL DATE NOT RECEIVED ANY MAIL. AND AFTER FEW DAYS PASS AWAY YOU ARE GOING TO TAKE CHARGES FOR THE STATEMENT.

                                EVERY TIME THIS HAPPENS. WHY THIS SERVICE IS POOR ?

                                IF NOT POSSIBLE THEN SEND IT BY POST.

                                AT EARLIEST.

                                RUPEN SHAH

                                3 days ago by Rupen Shah [send email]
                                concerned all,

                                i 'm not received my saving bank account statement for dec.08. after so, many e mail & telephonic complaints taken my complaint as a granted.

                                my name : rupen a shah
                                account no: [protected]

                                i had sent complaints & for stop my email statement facilities and send it on my residence address.

                                but not received statement,

                                clear as earliest.

                                rupen shah


                                till date not received statement.

                                now dec.08 & jan.09 statement pending

                                after 20 days and two mail send to you but not received statement.

                                rupen shah
                                This is the most amazing case as credibility and services of a reputed bank like HDFC is on stake, i have got a call from a DSA of Hdfc bank by the name of Sunny Finance.he approached me for refinance of my car which is already financed by ICICI BANK, SINCE I NEEDED MONEY SO I ACCEPTED HIS PROPOSAL FOR REFINANCE, ON 5TH JANYARY I GOT AN SMS FROMHDFC THAT USED CAR REFINANCELOAN A/C NO 14349029IS APPROVED.AND THEN ON 7TH JAN I GOT AN SMS FROM HDFC THAT CAR N CASH DISBURSEMENT OF RS375240 HAS BEEN CREDIT TO MY ACCOUNT NO [protected]HDFC BANK LTD,

                                HERE I DONT KNOW WHAT IS HAPPENING.

                                NOW THE FUNNY THING IS ON 10TH JAN I GOT AN SMS THAT MY FIRST EMI IS DUE ON 7TH FEBRUARY IS 13492 ON HDFC LOAN 14349029.

                                NOW HERE I JUST WANT TO KNOW HOW THE HELL I AM LIABLE FOR EMI AND THE DSA IS ABSCONDING, HE IS NOT GIVING ME THE LOAN DD.

                                I REQUEST ALL THE SENIOR AUTHOROTIES TO LOOK INTO THIS MATTER IMMEDIATELY AND HELP TO RESOLLVE THIS CASE ASAP, OTHERWISE I HAVE TO INVOLVE MEDIA AND LEGAL PERSON ALSO TO SOLVE THIS SMALL ISSUE.

                                I WANT MY LOAN OTHERWISE CANCEL THE DEAL AND TAKE STRICT ACTION AGAIN THIS SO CALLED DSA.

                                MY MOBILE NO IS [protected]..
                                CONCERNED ALL,

                                THREE MAIL FROM LAST 20 DAYS FOR ONLY SAVING A.C.STATEMENT FOR DEC.08 & JAN.09. BUT NOT RECEIVED.

                                RECEIVED ONLY PHONE CALLS FROM YOUR CALLER AND DIFFERENT CALLER AND SAME STORY EVERY TIME.

                                my name : rupen a shah
                                account no: [protected]

                                NOW TELL ME WHAT TO DO ?

                                RUPEN SHAH
                                THREE MAIL FROM LAST 20 DAYS FOR ONLY SAVING A.C.STATEMENT FOR june.08, july-08, aug-08, oct-08 & JAN.09. BUT NOT RECEIVED.

                                RECEIVED ONLY PHONE CALLS FROM YOUR CALLER AND DIFFERENT CALLER AND SAME STORY EVERY TIME.

                                my name : rupen a shah
                                account no: [protected]

                                NOW TELL ME WHAT TO DO ?

                                RUPEN SHAH
                                THREE MAIL FROM LAST 20 DAYS FOR ONLY SAVING A.C.STATEMENT FOR june.08, july-08, aug-08, oct-08 & JAN.09. BUT NOT RECEIVED.

                                RECEIVED ONLY PHONE CALLS FROM YOUR CALLER AND DIFFERENT CALLER AND SAME STORY EVERY TIME.

                                my name : rupen a shah
                                account no: [protected]

                                NOW TELL ME WHAT TO DO ?

                                RUPEN SHAH
                                Dear Sir/madam

                                Subject: Not getting my salary from last 7 months.

                                I am Sandeep kumar upadhyay and also working in HDFC Bank as Contract Sales Executive in Noida Sector 18, Branch Code is 0088 in under of Amit S Jain(Sales manager). i had joined this bank since 01 september 2008. after working two months in Hdfc Bank i gotted my appointment letter which is issued as the date of 15 October 2008. it means i had joined hdfc bank as of 15 october 2008.
                                But still i am not getting salary even a single month.
                                I am working hear from last 7 months and not getting salary. what should i do? you know well that living in outside it's very tuff without salary. i had asked many time to my Boss but he is doing nothing.
                                so i constrant to mail you that you would help me out in this matter.


                                Thanking you
                                Sandeep Kumar upadhyay
                                Emp. Code-CS25561
                                Contact no.-[protected]
                                Account no.[protected]
                                Rajiv.B. Dayama
                                Credit Card no [protected] Date 17.1.2009

                                To,
                                The Manager
                                Credit Card Division
                                HDFC Bank,
                                Mumbai

                                Dear Sir,

                                Sub: Settlement of Dues
                                Ref : HDFC Card No [protected]

                                With reference to my card no [protected], I regret to inform you I have incurred huge financial losses in the last year 2008 despite of that somehow I managed to pay monthly minimum amount due/EMI, but now I am in a dip financial crises that I am not in a position to pay monthly minimum amount due on the card, Very recently my father was hospitalized twice and due to his health problem he has to retired from his service. I am having two daughters, my mother & my wife is a housewife and I am the only person in the family who is earning bread & butter for my family.

                                Considering my pathetic condition I request to kindly settle & close my account for Rs 45000/-, I can not pay more than 45000/- in Eight monthly installments (out of which right now I am paying Rs 7900 wide receipt no C 15386223 dtd 14.01.2009 cheque no 354745 ) so for balance Rs 37000/- please allow me to clear the dues in eight monthly installment of 4625/- each

                                I once again request you to kindly consider my application and settle my dues as requested above.

                                Pls revert back at the earliest.

                                Thanking you,

                                (Rajiv. Dayama)
                                Mob : [protected]
                                Email : rajiv.[protected]@rediffmail.com









                                From Rajiv. Dayama
                                206, Sonal Apt,
                                Din Dayal Nagar,
                                Vasai Road,
                                Thane-401202
                                Date :18.03.2009


                                To,
                                The Managar
                                Credit Card Division
                                Chennai.

                                Ref : Credit Card no [protected]
                                Sub : Behavior of your employee

                                Dear Sir,

                                I would like to inform you that I am holding HDFC credit card no [protected]. On 18.03.2009 madam PRATIBHA (her office no[protected] had sent one person for collecting payment at my residence, As I am facing financial crises I had written letter and kept at home so that the same can be collected by you person, I was suppose to meet PRATIBHA madam within couple of days.
                                As I was not at home PRATIBHA madam talked to my wife and insisted her for payment, PRATIBHA madam told my wife to arrange fund from my neighbor and told so so so so many things including how is she (my wife) is not aware of credit card, she is also responsible & etc, etc. Now I wanted to know how PRATIBHA madam can talk to family members like this, then pratibha madam called up me, i told her that i will come meet her personally on FRIDAY morning at her office address WILSON HOUSE, LIC BUILDING, ANDHERI(E), MUMBAI on friday, despite of repeated request made by me for meeting her on friday, PRATIBHA madam wanted my wife to give in writing that I will come & see PRATIBHA madam on friday morning, even she asked to send fax for the same. I was shocked to listen attitude of such an established, well reputed, HDFC bank, it was an unbelievable & unforgettable experience for me, when i reached home in the night quarrel took place between me & my wife. We had heated argument,

                                Sir, I never said that i will not make any payment, I am facing financial difficulties so i just wanted to give her letter requesting hdfc bank to grant me some time period for the payment.

                                In the month of December-2008 my father was hospitalized, in the first week of February-2009 my daughter was hospitalized, & in the last week of February-2009 even i was hospitalized, i had undergone operation of appendix. ( I had enclosed all medical discharge reports with that letter) In that last year i had incurred huge financial losses in the share market. Right now i am all sorts of trouble. I am under immense pressure & tension.

                                But PRATIBHA madam should have not behaved like that now i want explanation how can she talk to family member in such a manner. When i have taken credit card then how can pratibha madam ask for the payment from wife & my neighbor?


                                Pls treat this matter as very urgent & very serious, i dont want you take any action PRATIBHA madam, but this is professional manner,

                                Pls revert back
                                Thanks & Regards



                                Thanks & Regards
                                (Rajiv. Dayama)



























                                From Rajiv. Dayama
                                206, Sonal Apt,
                                Din Dayal Nagar,
                                Vasai Road,
                                Thane-401202
                                Date :18.03.2009


                                To,
                                The Managar
                                Credit Card Division
                                Chennai.

                                Ref : Credit Card no [protected]
                                Sub : Behavior of your employee

                                Dear Sir.

                                This is what i had written to HDFC Bank Ltd the last month & in this month of April 2009 also when I had come & met you even given request letter for settlement your collection person or recovery agent MR. SANDEEP JADHAV (mobile no [protected]) sent his person/ recovery boy Mr RAJ (mobile no [protected]) twice at my residence even after I personally visited your office, situated at III Floor, wilson House, Old nagrdas Road, Andheri (East) Mumbai-400069 I met you Mr Guurav Unival & Mr Sanjay (phone no[protected] I explained all my financial difficulties & family problem and put request for settlement. I was expecting some kind of relief from HDFC bank, which you provided orally that you are going to do something for me but VERY NEXT DAY Mr Sandeep Jadhav sent his boy Mr Raj at my home and forcefully insisted my mother Mrs Lalita B. Dayama (62 years old) to make payment, even my Sanjay had asked her to sell her jewelry, utensils and repay loan taken by me, even asked Mr Raj recovery boy to sit I in my house till I return & to collect amount from society members, since that day my mother is so scared that she is crying continuously she is very much frightened & worried, Then Mr Sanjay called on mobile and spoken very loudly again & again and abused me and threaten me that his boy Mr Raj will sit at my home whole day & will collect money on behalf from the society members. Mr Sanjay finally given me deadline of 25th April, 2009 for making payment of Rs 8000/- if I fail to make payment on 25th April he was warned me that he will use all possible ways to harass me & my family members.
                                Dear Sir I wanted to draw you valid attention towards the fact that every month I am already making payments of Rs 7580/- against card no [protected] which we have settled and you are already having two post dated cheques dtd[protected] &[protected] for Rs 7580/- each with you.
                                Dear sir when I am not that kind of customer who do not want to pay then how HDFC BANK LTD can behave like this, when I am giving all kind cooperation to HDFC Bank then how can HDFC bank treat me and my family members like this. Sir now I am very very sorry to say that I helpless & I am under immense pressure and tension. Mr Sandeep Jadhav such an experience top level executive in the reputed organization like HDFC Bank should know how to behave with the senior citizen. What your people collection team, recovery agent has done is beyond tolerance limit; I have left with no other option than to take this issue to consumer protection forum. Reserve Bank of India. Print media & electronic media. You can not threat the customer like this. This is very very serious issue.
                                Pls revert back within THREE working days from the receipt of this letter/mail.


                                Thanking You,


                                (Rajiv. Dayama)
                                To,
                                The Grievance Department
                                HDFC standard life insurance

                                Sub :- Cheating by Brajesh Kumar ( Branch Manager, HDFC Standard Life
                                jamshedpur, jharkhand)
                                Dear Sir,

                                This is Deepak kumar singh, and was selected and approved by you in the interview held in 1st week of May (standard life, sakchi jamshedpur) and forwarded the hard copy of my resume to Brajesh Kumar (BRANCH MANAGER).

                                In order to receive my offer letter, I was asked to introduce 10 complete applications of FC along with demand draft, by my BM Mr. Brajesh Kumar.

                                Sir, in this process I myself invested my 10, 000 bucks and introduced
                                (1) Rajeev kumar Gupta (2)Ajay kumar Burman (3)Purushottam Prasad (4) Abhijit Gorai (5) Ajit Sahu(6) Sanjay kumar sharma (7) Bishwajit kumar Singh as financial consultants and three more applications. which latter on I didn’t login due to uncertainty of my appointment, I was told that it would take one week in my offer letter to come. After few days I came to know from my BM that my appointment is not sure.

                                This is what he does with the candidates, who come for the interview, 1st assuring the candidates for his employment and then pressurising him to bring FCs( FINANCIAL CONSULTANTS) & business for the company, and afterwards avoiding the candidate when the purpose is over.

                                this is the way he cheats the candidates who come for the employment in HDFC Standard life.

                                Sir, before, I had a very high image value of HDFC brand in my eyes, but now after all these, I got a very bad and horrible experience about HDFC standard life.

                                Sir I thought it is better to let you know all these fact about HDFC standard life, Jamshedpur.

                                please help me out...


                                Thanking you,



                                (Deepak Kumar Singh)
                                Ph : [protected]
                                E-mail : [protected]@gmail.com
                                Ref: prepayment of your personal loan account no: 17125806
                                Dear sir,
                                why HDFC bank take prepayment charges @4% on outstanding principal of loan amount. we know RBI guidelines no any bank charge prepayment charge on outstanding of principal amount.
                                sir we are very disagree please help me...

                                sanjay yadav
                                mob:[protected]
                                e-mail: [protected]@gmail.com
                                Savings Account No.[protected]
                                Grant Road Branch

                                I am a senior citizen holding this account since past 25 years. Recently especially after demonetization the service of your staff is appalling. I had a recent bout of chikanguniya and despite of my ill heath, In the past one month I have been to the bank for more than 6/7 times just for the withdrawal of Rs.10, 000/- for my daily requirements but was turned away saying no money. This is absurd for a reputed bank like yours. Today once again I went to the bank and met Mr. NageshParab/Abhishek Sahu who said no money first, then said come again in the afternoon and ultimately said we will give you all Rs.2000/- notes. I just asked for a change of one note of Rs.2000/- for my daily requirements which they flatly refused. I requested them to send it across to my residence which is at a ten minutes distance since I am unable to visit the bank again and again. Is it that I asked for the moon that your staff cannot oblige? I would like to have a reply immediately.
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                                  B
                                  bilalala
                                  from Pune, Maharashtra
                                  Dec 26, 2008
                                  Resolved
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                                  Resolved

                                  I have been a CC holder with HDFC BANK for over 2 years and have never faced such abusive and threatening calls for recovery.

                                  This agent from tel. number has not only been abusive but also talking of dire consequences for a delayed payment even when assured that the payments will be made in 3 days since I am out of town.

                                  While it is common that such complaints and grievances do not carry any weight and will be treated as yet another trash by general public who continues to suffer either at the hands of terrorists or terror agents.

                                  This kind of abuse from a respected institution like HDFC Bank or its gang member (they are nothing short of hooligans) is very hurting. I have the call recorded for proof of the conversation and the abuse.

                                  To add insult to the trauma I was undergoing, my subsequent attempts (4 in all) to reach out to the customer support supervisor where smartly thwarted by the agents there. All i wanted to do is to explain my situation but no one came to my rescue.

                                  I almost had a cardiac breakdown at such abuse. All this for being a customer of a bank who has been a victim of circumstances without any help in a country where even a terrorist is provided legal help.

                                  It is understandable if we are victims of some crazy cranky foreign terrorists but being at the receiving end of one of the most notable institution is unimaginable. But like every normal Indian citizen, life is only fight for existence to survive today and die a bit tomorrow...

                                  - A terrorised customer
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I COMPLETELY AGREE with the complainant. It appears that RBI consitituted under a special act, has been reduced to a toothless and clawless tiger atleast in the eyes of the banks it grants licence to conduct banking business in India. Apparently there is little control that RBI exercises over banks apart from the compliance requirments like maintenance of CRR, credit to special sectors, etc, there is however opaque evidence to suggest that RBI has done or is doing to protect the fundamental rights of citizens (read banking consumers) in India. I feel that a really vast majority (atleast more than the percentage who vote to elect the governemnts in India) of individuals in India are law abiding citizens. In fact the success of English doctrine of 'Rule of Law' has been due to 'abiding nature' of Indian citizens. Just an example in these financially turbulent times, Is it possible for crises like Subprime and the latest banking business collapse in US, to occur in India? The answer is flat 'NO' because of the vigilant eyes of the RBI to ensure compliance by the banks as to regulatory provisions-Part-I; Part-II is that Indian citizens would never think to re-securitise the assets to secure loans multiple number of times and that too at such a scale and in an organised manner!

                                  There DEFINITELY is a tilt of power towards consumers in the west viz-a-viz banking hegemony v/s. fundamental rights of citizens. We can see that not only consumers brought down the banks but initial reports adduce sufficient evidence that there has been a multiplicity of securitisation of assets to secure loans from banks. But banks there never used 'recovery agents' to overrule fundamental rights of citizens, judicial process and 'Rule of THE Law' to correct their balance sheets. I wonder as to why then in India the banking companies are exercising powers which even the State of India can exercise during EMERGENCY and that too after exercising due process of law. Making threatening calls, sending recovery agents, using foul language is definitely violation of fundamental right to live and live with dignity(Article 21). It shall be noted here that fundamental right under Article 19 is also affected as citizens live under the fear of vulgar and uncivilised oratory of banking staff and recovery agents. The expression of an individual is affected (remember heart attacks cases and cardiac malfunction (this posting))!

                                  Like there is the rule of law for citizens so is it for 'fictitious' creatures of law. But banking companies never resort to the judicial process of going to Debt Recovery Tribunal, filing of civil suits for recovery under Insolvency Act etc. They say it is a long procedure to recover through this 'judicial process' and hence the adoption of strong arms tactics. In that case it the failure of the heads of these big banking conglomerates to visualize the banking business scenario in India. If it is so, then they must be fired or simply banks can go packing their business from India (there is separate chapter on winding-up under The Companies Act, 1956). They must remember that we Indians are no longer ruled and do not intend to be ruled by any Company as in the past. We have a Constitution and faith in it. If these banking companies don't want to respect provisions contained in our Constitution, then 'go packing', Indian citizens don't care. Just because we are law abiding citizens doesn't create any right in favor of banking companies' to abuse our constitutional rights. It is a TAKE & GIVE (strictly in that order) situation under principle of EQUITY. There are no shortcuts. The judicial process is same for fictitious and natural persons and in case of conflict of rights, the rights of citizens shall prevail over creatures of law whose sole intention is to earn profit sans EQUITY.

                                  It is a sad state of affairs that while in these matters of repayment of loans, the natural persons i.e.; the citizens are stripped of their fundamental rights ensured under constitution, the corporates (corporations, companies and corporates!) who are creatures of law and have fictitious status are getting away with the law. Agreed, that living is getting tough and it is a DOG EAT DOG situation everywhere but when it comes to comply with the law against recovery of loans from individuals and corporates it is DOG EAT CIVILIZED CITIZENS in former case and DOG LICKS DOG'S (?) in the latter case.
                                  India is in great need of guidelines to ensure that banking companies do not over regulate (lest overrule) the fundamental rights of citizens guaranteed under consititution. RBI is one institution that has in the past and I believe like any other citizen that it CAN regulate the excessive force used by banks to recover debts. There is need to look with the angle of banking consumer rights and cultural background of India. There are people who would siegh with joy and reliefe on learning someday that RBI cancelled or suspended the licence of some powerful and/or MNC banking company on grounds of harassing consumers. That day it will be a little victory in the battle of citizens v/s banking companies, which again is 'Only one little part' of much larger war to secure DEMOCRACY in India.
                                  I have been CC for more than two years.
                                  I closed my credit acct.
                                  Regarding this i got final settlement letter and i agreed to pay for that.
                                  First cheque cleared then the collection agency never change to second cheq date to next month i insist me to pay the second installment on that month itself.
                                  Regarding this, i contacted manger in HDFC Collection Mrs. Sadhana.
                                  She told me that she will give the second letter very soon
                                  Later she didn't contact and no more contact then
                                  A month before i personally went to collection dept and discuss with the collection agency.
                                  After that also they never contact me.
                                  One day i went to shopping, i shocked, my saving account kept in hold.
                                  After enquiry with HDFC customer dept, i came to know that account was kept in hold because of Credit card - non payment.

                                  My Home loan due was not dispersed because of this.

                                  I
                                  Yes HDFC leaves no stone unturned. I have a 6 year old card and never failed to miss payment. But due to some circumstances one payment was skipped.
                                  My payment was delayed and in all the calls and emails that they had send I clearly mentioned a date as to when I will make the payment and that was in a span to 10 days. But god give them some patience. Atleast they should know how to differentiate between a genuine customer and a fraud.
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