[Resolved]  HDFC Bank Life Insurance (HDFC Bank Crest) — not getting proper response

Address:Bangalore, Karnataka

RESPECTED SIR,
MY NAME IS SHRUTHI........... My mother NAGARATHNA.C.R had done an investment policy(HDFC CREST) three montha back...after one a month collecting the cheque yhey told that my mom has to undergo medicals, i took her to the medcals after a month i only enquired about the inveatment no one turned up.. again they told that ECG has to be done and told to attend the medcals and we had not received any letter from HDFC they told us to go to the hospital and after going to the hospital they said the letter is must for an medcals..... i recevied letter after 10 days i took my mom to ECG and the repot was normal it has been 15 days we finished all medcals i am not getting any response from them... i was in touch with Mr.MANJUNATH([protected]) who was taking care about the investment and now he is least bothered to reply.. they wont receive the call they say it is 99% over and wont say anything properly.. this is not the way to behave with the customers i need immidiate response for this 50000 is not an less amount... and it's been 3 MONTHS collecting the money.... i am not at all happy with this.... I want to know what has happened to it and if at all it is cancelled i want the money to be settled soon i have put 4 days lave along with my mother to complete all your formalities and medicals... i need an immidiate response...

REGARDS,
SHRUTHI.S([protected])
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Aug 13, 2020
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