[Resolved]  HDFC Bank Standard Life (Paschim Vihar) — Not received any document regarding payment made for the Policy taken of Rs.18000

Address:

West Delhi, Delhi

Hi,
My name is Vineet Sinha and I have taken policy HDFC young star which was expired in Feb'11 and a payment of Rs.18000 made for the renewal of this policy in Mar'11 through IVR with the help of Mr. Mayank Agarwal (Paschim Vihar Branch).

Till yet I did not receive any receipt regarding payment and I am continuosly doing follow with HDFC Satandar Life (Paschim Viahr) but they failed to send the receipt for the same.

Without any receipt how I'll come to know whether payment is received by bank or not but the payment is reflecting in my Mar'11 credit card statement. I can not pay blindly the amount appearing in my Credit Card and I am still waiting for the receipt, it is very irresponsible work from HDFC Satandar Life. So many charges levied on credit card and now I am helpless to pay so much amount as a Fine Charges and Late Payment fees.

In this case they are liable to pay the amount I have to pay as Finance Charges and Late Fees etc.

I am doing follow up with them since Mar'11 and now I think it is better to make a complaint against them as they are not bother what is happening with customers.

Please it is my humble request to take action against them,just because of them I am so tensed and not able to pay the payment. Earlier I was paying my all payments on time even you can check, now they are responsible for this irresponsile work and the problem I am facing.


Thanks & Regards
Vineet Sinha
([protected])