[Resolved] Heritage Holiday Pvt Ltd, Rajouri Garden New Delhi — Credit Card fraud ICICI Bank Credit Card | |||
Dear Sir I am holding ICICI Credit Card . I want to inform you that on 03.08.11 I have received telephone call from heritage holiday pvt ltd (Contact on : [protected]) stating that they have provide exclusive offer to ICICI card member and explain some scheme for me with a agreement that this is a free and there are no charges for one year, if I want to continue with this scheme next year that only I have to pay amount of Rs. 4964/- after this they ask for my credit card detail only for authentication, but after few minutes I able to know that they done fraud with me. The company has debited Rs. 4964/- my ICICI credit card account through IVR. It is my humble request to you that cancel the transaction no 118425 of Rs. 4964/- on 03.08.11 on heritage holiday as the deal was not as per the commitment made by them. Amarjeet Singh ICICI Credit Card no : [protected] [protected](M) [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hi,
We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
Mr.Singh,
Greetings from heritage holidays.
Thank you for your valuable feedback. We regret that the response is delayed to your complaint, furtherance to your complaint we have investigated our records & following is the response
As per the tele conversation between our customer care executive and you, the issue was resolved and the kit was sent through blue dart courier dated 09th sep'11 via awb no. [protected] and the same was delivered on 12th Sep'11.
We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.Com or on the same blog.
Greetings from heritage holidays.
Thank you for your valuable feedback. We regret that the response is delayed to your complaint, furtherance to your complaint we have investigated our records & following is the response
As per the tele conversation between our customer care executive and you, the issue was resolved and the kit was sent through blue dart courier dated 09th sep'11 via awb no. [protected] and the same was delivered on 12th Sep'11.
We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.Com or on the same blog.
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+91 11 4163 9411
+91 11 4163 9412
+91 11 4163 9414
F-138 First Floor, Main Market, Rajouri Garden, New Delhi, Delhi, India - 110027
The Heritage Holidays Pvt.Ltd. — Fraud of amount from credit cards
Sir,It is to submit that I am holding ICICI bank credit card & have a good association with ICICI bank.
On 13/07/2011, I recd one telephone call from an official of heritage holiday pvt ltd (contact no.- [protected]) stating that I have been selected among previlege customers of this ICICI credit card users and they have some free exclusive offers for me. He starded explaining some scheme to me with a agreement that they will send the offer to my address .It was also informed over the phone that the offer is totally free for me and took my credit card no. as well as OTP & billed the transaction amounting to Rs. 4964/- to my credit card.
It is very strange that such a big and renowned chain of hotel group is cheating the public by giving wrong commitments and taking the IVR password of their credit cards.
Similar cheating has been done with other people also. M/S Heritage Holidays pvt. Ltd. is a big fraud,and urgent action is required to be taken against this Co.
Regards
Er. PREM SAGAR
RIM--[protected]
e-mail ID-- prem.[protected]@relianceada.com