[Resolved]  Hero Electric Optima Plus — Batteries

Address:Tiruchirappalli, Tamil Nadu

Sub : Complaint for Batteries on my Electric Bike, Model Hero electric Optima Plus.
Sir,
I am purchasing this e-bike, model optima plus on last year 9th July 2009. But, the Batteries were too bad condition. I don’t have any idea for this bike. But, Shop owner said and marketing me, that’s all. After, 3 months bike will going very slowly and complaint to shop owner and 1st service also taking. Owner said I complaint the manufacturer. Please wait I replace the batteries. But, I am not get the batteries, and bike condition also very poor. Full charge I am taking only just 15 km. By cycle can cross my bike slowly.

Please replace the batteries. This is my humble request. I am not satisfied for purchasing to this bike.

This is my full address and call me on any time. Otherwise, I am sending a notice by consumer court by manufacturer and shop owner.

Sorry for inconvenience. Thanking you.

By,
I. ABBAS KHAN
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Aug 13, 2020
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