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Hero Electric Complaints & Reviews

1
Last updated Dec 3, 2021

Hero Electric Complaints & Reviews

1
Last updated Dec 3, 2021
Complaints 256
Resolved
25
Unresolved
231
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Hero Electric reviews & complaints (256)

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I have bought a Hero optima hx single battery on 7th Jan 2021 from Utkal automotive Rourkela.Now after 11 months the dealer...
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I bought a hero lectro C5E electric cycle from Amazon India on 6-10-21 vide invoice No SDEG-103916 dt 6-10-21 for Rs 24999/-

cycle no B099N7788J., HSN:87039000

The Charger is not working and my attempts to get it replaced from The Local Dealer here in sector 31 Chandigarh was unsuccessful. Hero electric is also not responding
Request help as the cycle is useless without a charger
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    I am a old customer of hero. So with the same faith and insurance I bought hero optima dual battery on 7/10/21 but now the...
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    I BOOK MY BIKE ON 08/08/2021 AND STILL NOT DELIVERED MY BIKE AND TODAY AS ON 30/11/2021 I CALL HE SAY ME AFTER 1 MONTH YOUR...
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    I booked hero optima dual battery 4 months back but still I havent receive it yet.
    I also went to the dealer which...
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    I have booked my optima hx dual battery on 21/08/2021 in gupta auto works Kunjwani jammu. The dealer ask me they will deliver my scooter in 15 days. Till now they have not deliver my scooter.
    Hero Electric customer support has been notified about the posted complaint.
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      Most of the iron parts are rusting in the optima HX dual battery.

      note: front-wheels baring rod is rusting....
      +1 photos
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      Hi my name is ajay malhotra, i have hero optima motor no: hefl[protected] was fault on 14 november and visit to gitanshi hero...
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      I purchased a hero electric nyx hs500 er from chennai eco motors chengalpattu
      from the day one the service from this dealer is very worst.we purchased this bike because of the name HERO, but now its look like a worst ever bike. The dealer is not giving proper service.I given a compliant for brake failure on 15th november still date it was not resollved by this dealer.

      i never recomand to any one to purchase hero eclectic bike.
      Hero Electric customer support has been notified about the posted complaint.
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        I booked on July 13th from ankur motors, secendurabad when I call they always postponed the date this is ### disgusting I...
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        Hi...
        scooter bike display not working i am parches bike Thane city & shift form PCMC Pune my Working Place so please solve my bike problem.
        MH04KV4006
        Thanks & Regards
        Swapanil Solapurkar

        [protected]
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          Vehicle has a very bad speedometer and the internal parts get damaged easily. my vehicle being a new one of jus 10 days of purchase has stopped working and the service center is not available most the time
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            I am not getting average as said
            i am getting an average of 30/35 km per full charge . please help
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hero Electric — Online order not delivered by hero electric

              मेंने एक हीरो इलेक्ट्रिक आप्टीमा स्कूटी आनलाइन...
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              I booked an electric scooter online with booking amount of Rs.2999 on 11th oct 6;38 am, but it's looked too dalay in delivery....
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              Booked a scooted In august' 21, so far not received any update about delivery. customer care never attend phone / never response...
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              I have booked Hero Electric Optima HX on 8 September form Sirsa, Haryana location with Total RS. 58, 980. Advanced payment 2999 and rest payment on delivery.

              Selected dealer:- mangat motors sirsa demanding now 84000/-

              Please provide my order at online booked rate.

              Order number.

              [#HE-LIVE[protected]]
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                My optima not charging on warranty
                My number [protected]
                And [protected]
                Mr Raju tehlan
                Please solve my address scuty not running
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                  We purchase Hero electric NYX Hx one year before... TN13 V 5163
                  this bike quality was worst and its quality becoming...
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                  Hi All,

                  I purchased the Optima Hx dual battery scooty from Yuvan Automobiles Najafgarh Delhi. They are not...
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