Honda Cars India Complaints & Reviews

Respected Sir,
This is bring to your notice that i am a family member for your group. But we are not sticfied for your International Brand i drive 40000 Km last two year and milage is 72 to 75 km per ltr.
But eingen is open four to five time. Again and again we go to your dealer M/s Prakash Honda D-2, Sector-10, Noida. Against Invoice no 06 1N-01564 dt.14/01/2007 purchase this bike but your service department is confirm we change spaire part old to old as per instruction branch incharge.
Engine problem repeat machnic advice no problem we are seating here rectified all time details:
1.16000 km
2.23000 km
3.28000 km
4.30024 km
5.40331 km
Always engine problem face but delear always linger that problem they can not rectified right problem. I already told to agency authority there is no responce & passon problem to lower staff.
Pl help i do not understand what we are doing. We are mantely unset for all happening. Proper solution provide.
Thanks,
Yogender Singh
A-128, Sector-22,
Noida.
Mobil:[protected]

Pl do the needful.

Hi my name is babulal, i need to tell about the wurst services going in at Herohonda(SIVASHANKAR SHOWROOM, VISAKHAPATNAM), Its really horrible, they will take the complaints properly or even doesnt rectify that...they just wash the bike and give it...
Recently my bike silencer rear part has be rusted, i asked for replacement or some finish on that, but the manager over there doesnt taken the compalint which i said to me rather arguing with me that it was an acccident case.

AS A CUSTOMER OF HEROHONDA I WAS SAYING FRANKLY THAT SERVICES ARE WURST AND POOR AND IT REALLY KILLS THE ATTITUDE OF THE HEROHONDA RIDERS...WASTE ON IT PATH...

Boss,

I totally agree with your comments.

Kindly send all the communications to folowing ID and record it so that you fight for claim;
<[protected]@herohonda.com>, <[protected]@herohonda.com>, <[protected]@herohonda.com>, <[protected]@herohonda.com>, <[protected]@herohonda.com>, <[protected]@herohonda.com>, [protected]@herohonda.com>

Regards,
Vijay
[protected]

Hi friends,
I have bought a Hunk 10 months ago, and within 2 months the rear tyer had gone bold. Let me tell you that this bike was bought from Ranjeet Motors in thane, asking for a replacement for the last 8 months has not been fruitful, secondly in the 10th month my battery conks of and the bilke mech, at the dealers place say he'll check and charge it, so trusting them gave them a chance, but to my knowledge that battery was dead as the official battery dealer had already told me that the lead in was gone due to no maintenance. when confronted the dealer they agreed to give me a letter for replacement, but till today the MRF company that supplies tiers to HH have not got back to me neither has the dealer. I have now decided to take this up with my lawyer and sue the dealership with complete compensation for the ordeal that they have put me through.

I bought hero honda splender nxg, and after 18 months, i could not start the enginer, after visiting mechanic near by, he told me that valves are bend and that was true. I fail to understand how could this happen when i am investing 45000 bugs approx.for new bike understanding that it will give me trouble free biking for atleast 5 years. - shame on hero honda.

Hi my name is babulal, i need to tell about the wurst services going in at Herohonda(keerthy motors seethaphal mandi, secundrabad), Its really horrible, they will take the complaints properly or even doesnt rectify that...they just wash the bike and give it...
Recently my bike silencer rear part has be rusted, i asked for replacement or some finish on that, but the manager over there doesnt taken the compalint which i said to me rather arguing with me that it was an acccident case.

i bought a herohonda cbz extreeme at adayar motors, chennai.byke was delivered without sticker and 4 handlebar nuts rusted. i have reported to the adayar motors, service center the servicemen told that they themself reported many complaints to the herohonda company, but noaction taken till date, nobody is care for our complaints. they have asked me also to post a complaint to herohonda company. i felt very bad about this. akgopu

I'm maving a Hero Honda Hunk and having a problem with the Valve Head and need spare parts for it. I'm from Mizoram, Aizawl under Khaia & Sons, Vaivakawn they didn't have the spare parts can there be any help how to solve my problem

mera naam amit awasthi hai. main dist. hardoi u.p. ka rahne wala hoon. mere sahar main balaji moters naam se hero honda ka showroom hai. showroom ke malik bike purchase karne par khud hi insurence wa ragistration karne ke baad bike deliver karte hain, insurence wa ragistration ke liye wo jayada paise bhi lete hain, agar main apne aap insurence wa ragistration karwa loon to wo bike dene ko taiyaar nahi hai. kya company ka koi aisa rule hai ki agency wale hi dono kaam karenge. plz tell me

i have honda unicorn bike but iam looking for best service centres in bagalore, because my experience at city honda service center at k.h road is ver very poor. for eg my bikes oil has not been changed for four intervals of service. my mistake was trusting ur service center, because of that trust&hope today my vehicle crank chaft is damaged.when i asked ur service supervisor his way of answering is very irritating

Hi Sairam,
The life of chain and sproket depend mainly on how you ride and secondly haow you look after it. If you allways like to hover around the power band it may not last long. It need to be cleaned and oiled with 90w oil. Nowadays honda service stations have a device to clean it and lubricate it.

the sprockets do last for 10-12000Kms of normal riding..
Normally in honda motorcycles the drive chain wears out pretty quickly, (especially i[censored] ride them during monsoons and if the chain remains unlubricated with a 90EP gear oil for over 1000Kms..in a honda unicorn the drive chain could get lengthened due to the loss of mass in the rollers and no matter how much u tighten it up..the chain would keep on banging with the chain covers...As far as i know about the Honda...its very good for riding in good road conditions...during monsoons and dirty road conditions...the bike needs special attention especially to items like disk brakes, drive chain, back light bulbs, Air Cleaner Element, Oil seals for a stiff front end...etc

honda unicorn may sound good for pleasure ridding but its the one bike that has got all garbage materials, even though the sprockets comes from a different manufacturer it has to be tested well enough to satisfy the normal ridding conditions but honda doesn't take care of all this once the bike is sold.

other than the engine rest of the parts say bearings, axial rods, rear stay, silencer nuts, fork nuts, tank mouth and mono suspension are getting rusted, even the sprocket does the same, when it comes to honda never expect quality but they have a quote "enjoying quality" rubbish.

i bought my bike on august 27 2007 from j.s.p-anna nagar, was very found of honda, but unfortunately tank had a scratch, i asked them to replace the tank instead they were trying to make it up using polish, then i got it changed after arguing for few min, they said they wil replace a new tank, as i watching it from outside hidding, they removed the tank from bike which was used for display and test drive, they fixed it my bike, was not able to say anyting further because it was already time near by 7:30-8:00pm, took the bike and reached home, next day found that the tank was red coloured and was coated with black, and the red patches were highlighting, then it took one month for getting the tank replaced, j.s.p kept on refusing, made lots and lots of call, wasted money.

this is how we all are getting cheated by honda, honda supplies good quality bike at japan not in indai, thats why americans never like japanies cars and bikes because they don't last good.

i recently went to get pivot bush which is placed at the point where the swing arm and chassis joins, it cost 90rs each and was rusted inside the pack itself and its honda genuine spare, just think what wil be the condition of it after fixing.worst ever seen, could had bought TVS.


i am a mechanical engineer, i would like to complaint to honda, i wish all the unsatisfied customers to come up with there problems, so that all together can make a change, we can get our things replaced instead of spending money over the same low quality parts.

m.[protected]@gamil.com
[protected]

I guess that you(Samresh) have unfortunately bought counterfit products, because aquaintances I have are very proud and happy with their Bikes in terms of mileage, Service, stability, comfort and durability. Yea one thing which I would strongly agree with you is that Hona Unicorn makes a "Zrrr" ing noise emiting from the vizer when ridden on an uneven road surface and it does sometime need the choke lever to be pulled in winters to start the bike. As a customer my feedback to HONDA manufacturers would be to put some attention to the quality of accessories so that people don't get a wrong impression about their products for minor loopholes.

wish to see more exciting products form HONDA wooing the Indian crowd!!

Cheers...

I guess that you(Samresh) have unfortunately bought counterfit products, because aquaintances I have are very proud and happy with their Bikes in terms of mileage, Service, stability, comfort and durability. Yea one thing which I would strongly agree with you is that Hona Unicorn makes a "Zrrr" ing noise emiting from the vizer when ridden on an uneven road surface and it does sometime need the choke lever to be pulled in winters to start the bike. As a customer my feedback to HONDA manufacturers would be to put some attention to the quality of accessories so that people don't get a wrong impression about their products for minor loopholes.

wish to see more exciting products form HONDA wooing the Indian crowd!!

Cheers...

I would like to comment on the malpractice at this particular showroom -City Honda, Kalyannagar, Bangalore.

1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he hought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?

parts complaint

from the last 4 days my bike is at workshop only and there is no reply from the.

treyuytu

Dear Edwin

You should be glad that after 30, 000Kms of riding...you are still managing to get a petro mileage in the 40s...well there are a lot of things you can do if you want to improve its mileage...

1. You would have to rejet the caruburretor and tune it accordingly.
2. Change the air filter element.
3. Make sure if your getting good power to the spark plug...If your pistons have worn out then engine mobil could flow inside the sleeves and hit the spark plugs and the plugs could run short of power..in such cases you would have to change the block kit, get new valves a new timing chain..

All these expenditure should be around 5-6000/- and do buy original Honda spares for better results...

Good Luck
Anirban

Dear Edwin

i would also like to add that the blasting noises could ne noises for miss in power...thats an electrical problem...get the magneto cables checked and also the carburretor re jetted and tuned...

i have purchased honda unicorn a year ago and it was giving a mileage of 60 per liter but now it has reduced to 55 kmpl what shall i do to improve the milage and im riding very smoothly on an average i'll go at 50 speed...?

SIR,
WE ARE VERY PROUD OF HONDA., . HONDA ALWAYS CARE FUEL EFFICENCY. BUT UNICORN GIVE MUCH LOW MILEAGE . THAT IS SHAMEFUL TO HONDA. ADAPT ADVANCED FUEL INJECTION TECHNOLOGY TO GET MORE MILEAGE. . MAKE A UNICORN FOR GETTING MORE THAN 65KM/LITTRE MILEAGE . EVERYONE CHOOSE HONDA UNICORN. NO OTHER BIKES IN INDIAN MARKET TO COMPETE WITH HONDA MY DREAM

i m t getting milege up to the compan specified/

I purchased Honda Unicorn on November 2008. The mileage the bike gives is just around 40 kmpl as compared to 55 kmpl which the company claims. I've been regularly servicing it at the authorised service centers. Is there something that can be done to increase the mileage? Is this common in all the Unicorn bikes?

dear honda

honda unicorn handle is not steady, seat has more hight, fuel tank is bulky and not convienient, mileage is low due to lack of innovative technology. do not cheat indians

only advantage is engine smooth and riding comfort

Sir, my bike honda unicorn is now in missing condition.what will i do?

i have purchase a honda unicorn in dec.2005, it was giving the avg between 48 to 50 km/ltr. after running 24, 000 km it still giving the same avg., but the problem is that the the company claims the avg of more than 60 kms, which is not possible atleast with my bike, my bike top speed is 110km/hr. which is also not a very gud speed.

more about honda unicorn

i bougt honda unicorn, 2007 model red colour, riding at 15000km, first i got the milege 70km/L but after 1st service will reduced ma milege 35-40. i hav show palakkad ghani honda he said to clean the valve and head and tuning the milege, but i had to milege maximum 40 km/L. sir tell me how to get more milege..

I bought honda unicorn, 2009 model black colour, riding at 3221 km, i am getting the milege 65km/l to 70km/L, i daily travel all most 75 to 100 Kms on highways and city, its an excellent bike, compare to any other bikes of the same range, the only thing i care for is to change the engine oil at regular intervals i.e every 2000 kms.

dear, manager
my baik mailage38to 42 and missing to every morning starting .clach taiting &handal taiting what is reson. any ingrees to mailage 50to 55 pls replay send my mail. regards
Shabeed
s/o Abdul razakh
palara-house valanchery

how to increase my mileage and pikup of my bike honda unicorn ?

Honda Unicorn — complaint with keyhole

I purchased a new honda unicorn byke on 1.01.2009. it got comploaint on the keyholr from the beginning.it's 6 services are over and they have not done anything for that!!! the told there is no replacement for electrical objects. i purchased it from aryabhangy hinda perumbavoor. do the necessary action and keep the trust i have on your company. THANKING YOU , RENJITH JOSEPH

my complaint is the front wheel disc brake makes nosie and when i showed the problem to the pilot honda service center they worked on it and after only 8-10 hrs the sound was againg cooming when i again gone there and i said that the disc is scrating some were they said its a regular sound so plz tell me what to doooo

My name is Chinnapparaj living in Chennai. I have Unicorn 2007 model. I heard load noise (just like bearning) on 25 to 35 km/h. I mentioned that compliant for the last three service but every mechanic said this is normal. but i checked other vechile, but the sound is coming from only my vechile. I don't know what is the reason. second my bike gave 63 km per liter before 7 months on that time I have checked my bike speed, on RPM 4 my bike goes on 55-58 km per hour but now when the RPM is 4 the speed is 50 km per hour what is problem the service engineer told me that is corrected but still is retain my mobile : [protected] mail [protected]@gmail.com

my name is rahul.i have unicorn 2005 model.problem is my bike top speed is 100km/h now which is not good for atleast 150 cc bike.tell me hw i cn increase my bike top speed?

I bought this fuel saver and my apache RTR's mileage went up from 44kmpl to 56kmpl... this is an amazing product that lasts for 10 years itseems... try it.. it is also sold on ebay now .. visit http://stores.ebay.com/yourgreenfootprint

Dear Honda,
I am D.Raja Rao, purchased Unicorn vehicle at jubiter Honda Vizag in the year November 2008, so after 1 year I bought to hyderabad.I went to Prathul Automobiles Pvt Ltd, Somajiguda branch with a complaint of "less millage & oil leakage from head".They took my vehicle for sevice and delivered after 5 days on 15/05/2010, with a billing of Rs:1770-.After 4 days again there is no millage & white smoke is coming from cylencer.So please do the favour by taking serious action because still my vehicle is under waranty.My Phone No:91-[protected]. Email:<mr.[protected]@gmail.com>.

One thing I have a Doubt that service persons had mite change my coporator & piston. What should I do because till date my millage is 14470 kms only.If I get angry I will go with my process its shore, so please take fast action.


Thank you,
Regards,
Dr.D.Raja Rao.

I had brought Unicorn 2005 model, bike is good on road, but my worry is only milage. I am getting only 40 KMPL. Can any one tell how to increase the milage
Regards
Sayed

sir i recently purchased new honda unicornon jan 2010from RACE HONDA Patparganj Delhi.After 2 services it it is giving milage of 25 only.what should i do now?What is the reason 4 that?

which speed range limit before 1st servicing, and how can i get high milage.. plese reply to my mail id, [protected]@gmail.com.




With rigards
GANESH KUMAR

how can i increase millage .my bike dont good millaege- 2010 model what should i do . iam fed uo it gives 35kml

Hi.
I bought my bike on dec 2004.am a resident of Hyderabad. At first i got mileage around 56 . Now the current mileage was 35. I showed at honda pattom service center but there is no use.Every time they ask me to change parts. Becomming very expensive to me.what should i do?

Thanks
srinu

I have a Honda Unicorn, I purchased on 2008 Dec. It has Run 16000KM and It gives me an average Milage of 55-60. Milage depends on how you ride, There is milage test facility at Honda service centers. You can utilize that. Also the petrol bunk guys can't be trusted. They may not be giving you right amount of petrol. I service my bike after every[protected]KM. Also do regular washing on every week end. If you ride at speed of 45-50 you should get the milage of 55-60. I did the milage test and I got 62/litr. It all depend on how you ride and how you take care of the bike, though there are exceptional cases. The blasting sound is the result of bad petrol. Try to fill petrol from Shell petorl bunks or Reliance, if you have them near you.

sir,
i am booked honda unicorn bike in ktc motors calicut on 01/02/2010, after almost one year I don't get it.what can i do .where can i complaint. by
ratheeshpc my mail id
[protected]@gmail.com

i have got 2005 unicorn model. my bike can go 0-60 in the fist gear itself. perfect engine i have gone till 120km as my bike is tuned. i had a good millage at first. but now it give only 40 per litter. but no bike is equal to this bike pick up

I got a honda Unicorn in 2004. But now it is giving a mileage of 20kmpl. Its getting very expensive for me. What should i do to increase the mileage of my bike?

Raghul

I bought Honda Unicorn in 2004. The mileage it was giving in those time was 55kmph. But now it has reduced to 20kmph. What could be the reason. How can i increase the mileage of my big as it is costing me heavy.

Hi
This is in regard to the problems I am facing with my new bike CB UNICORN purchased on May 28, 2010 AND VERY VERY POOR RESPONSE FROM REGIONAL OFFICE AND HEAD OFFICE HARYANA THEY HAVE NOT RESPONDED MY EMAILS THOUGH I HAVE SENT 10 EMAILS AND ALSO REGISTERED POST TO REGIONAL OFFICE AND HEAD OFFICE.
On May 29, 2010
I have purchased and taken the delivery of CB Unicorn from Dream Honda located at Whitefield Bangalore, as it is reputed company and near to my residence. I expected that i will get good services with 5 years extended warranty after paying extra amount.
The day when I was purchased the CB Unicorn Bike, I found scratches on the side covers. I complained this to the executive of Dream Honda and he said as some tuf coated paint has been done the oil stains are there and will go away with a wash of water.
After one day of driving the vehicle, I found the CB Unicorn has some gear switching problems as it was coming to Neutral in between 1-2, 2-3, 3-4, 4-5( Specially in 1-2 mode) gears I mean the gear was getting stuck in between while switching it and was acting like a neutral.
At first Service:
I reported the issue to Dream Honda Motors and they said as the bike is new you may get this problem and will be rectified in the first service and did some settings to clutch.
On completion of the first service, I found the problem was still there in gears and at some places the paint was removed on the vehicle. I complained about issue to Dream Honda Manager Chandra Shekar who apologized me and promised me that this will be painted in second service. I also told him that I have problem with the Gear system of bike and cold start, which is still not repaired by his Service Team. However, based on my complain one of the supervisor from the servicing team came and tried to convince me that the vehicle is in good condition.
I have requested the Supervisor of Dream Honda to drive the bike and while taking U turn while switching to 1-2 gear he has shifted the gear to neutral. I asked the reason why he shifted the gear in neutral he said he is showing me how to shift the gear in neutral rather than accepting the fault that gear is getting stuck and was trying to escape and was unable to provide me justification.
At Second Service:
When I went for Second Service they kept the bike for 3 days just to paint and to rectify the gear problem.
I asked the reason by calling Dream Honda Mechanics why the bike was kept for 3 days over the phone and one of the mechanic have said they are running out of part for gear to repair and later when I asked personally they said paint will take 2 days to dry. I don’t know later they have not accepted that they add any part to gearbox but this was told by supervisor over the phone.
After servicing of the bike at Dream Honda there was decrease in the bike pick up and old problems relating to gear and cold start were still existing. I complained this to MD Sundar and Manager of Dream Honda.
Dream Honda MD said most of the customers are “Challu” a Hindi word with a meaning Clever and they will try to get the bike exchange with new one rather than accepting any of his service center fault and was keen to escape it saying we will ask the Honda Officials to check the bike as we have repaired the bike which is the best of knowledge. Also said that some customers will make their perception that if the bike is repaired well then also think it has not been repaired properly and indirectly was pointing that I am a mental or some psycho person.
I also informed Dream Honda Manager Mr. Chandra Shekar and Sundar while handover the bike. The supervisor will check the receipt of payment and will ask the customer i.e. to me make the payment and after that the supervisor will ask to sign the out gate pass for bike and same will be parked outside to service center and no body will ask or approach the customer please do a test drive even this has not been taken care by MD and Manager which I observed in 2 services continuously.
Second supervisor who test drive my bike also shifted the bike in neutral and was not accepting the fault even after second servicing and nothing was done after keeping the bike for 3 days in Dream Honda.
The firing ( Bike engine sound) was also changed after second servicing.
Mean while, I have escalated the issue to Honda in the month of October 2010 requesting to take action against Dream Honda as they have disturbed me a lot and were not accepting the faults.
Later, Dream Honda guys provided Sachin Number who is heading the Honda Service in Bangalore and reporting to Srivastava.
I have contacted Sachin and he promised the bike will be serviced properly and instructed me to handover the bike to Haiku Honda as Gear Box Specialist is available only in Haiku Honda Motors and same specialist is not available in Dream Honda.
At the same time I have requested him to lodge a complaint against the Dream Honda Motors Whitefield showroom and share the status for the same and Sachin convinced me and retain me to proceed legally and said he will share the status of my feedback which has not been done till date.
I have also told Mr. Sachin that I will never give my bike to Dream Honda as it is of no use and moreover after the servicing I got more issues with the bike.



Special Service provided by Sachin to me at Haiku Honda Service Center Located at Domlur, Bangalore
I have handover the bike on October 23rd October to Mechanic( Mahender) i.e. to Haiku Honda Motors and they have again replaced the oil after second servicing because of gear problem and given me a bill which shows following parts are changed:
• bolt, flange,
• 8x35. GEAR C-4,
• DRUM,
• GEAR SHIFT,
• PLATE COMP,
• GEARSH, ENGILE OIL(1000 ML)
• COUNTERSHAFT,
• TRANSMISSION(REPLACMAINSHAF02)

While Taking the bike from Haiku, I told the mechanic I will provide the feedback after driving it and also told pick up problem same time and some other minor defects which he told will be rectify in next service.
After this servicing there was new problem noticed in the bike i.e., my bike started vibrating. I immediately called and brought this to the notice of Mr.Sachin over the call and he said if I drive at the speed of 60-80 the bike may get vibrate because of clothes and other road conditions ( I told him the vibration observed at Marathalli bridge) for which he said will arrange one mechanic to visit at my place to check this issue but nobody turned up.
On December 07, 2010
After waiting for them when I went to Haiku they deny to take the bike for 3rd service and said it that the Free service is lapsed. They said me to go for 4th servicing directly and after explaining all details to Sachin he said I can proceed legally.
Haiku Honda Supervisor Mr. Narendra Drove my bike and agreed that the bike is also vibrating at 30-40 speed and have some other minor problems. He agreed that usually in new bikes such problems do not occur.
On December 08, 2010
I have contacted Mr. Srivastava On[protected] for one hour and explained the problems I faced after purchasing the CB Unicorn bike. He has assured me that he will take corrective action and requested me to send the complaint through email and given me wrong email id and at the end of the call he also suggested I should take the bike to Haiku Honda Service Center for next services which is 20 kms from my home and traffic congested area. I told him I am not from Bangalore and I cannot go to Domlur for every servicing as I am an IT guy and will be very busy and with that reason I selected Dream Honda Showroom to purchase the bike. Based on this Mr. Srivastava said “what do you want me to do. Do you want me to cancel the dealership of Dream Honda based from Honda motors on your complaint and what do you want” I replied please take corrective action in such a way that no one should suffer like me. After this he said he will get back to me and till date no call from his end. Also informed him the reading of the bike and said I am not using the same. And will not give for 4th servicing until I get clarifications to my part.

On Thu, Dec 9, 2010 at 5:51 PM,
I have forwarded an email to [protected]@honda2wheelersindia.com requesting to pass the email to Head o[censored]nicorn which I have sent to Srivasatava and also requested them to update me the status specifying that last time when I lodged the complaint to Honda2wheeler company I did not get any response and after this also did not get any response from Honda head office.
On Thu, Dec 9, 2010 at 6:34 PM,
I have written an email to all senior management keeping a cc to customer care specifying my bad experience had with Honda team and after this also did not get any response from Honda head office.
Fri, Dec 10, 2010 at 12:13 PM
I have received an email from Sachin to meet him towards my pending issues
Sat, Dec 11, 2010 at 12:04 AM
I have written an email to Sachin keeping a cc to Srivastava and Customer Care asking to provide me the reason why Dream Honda is not accepting the fault and if Honda is unable to provide me the valid reason then I will return the bike and also informed 2 months i.e. in October 2010 I have lodged a complaint and what was the action taken by Honda.
Also informed that head office of Honda should handle my issue and requested them to provide legal concerned to proceed legally.
On December 13, 2010
Same has mail and content which I have received on December 10, 2010 was again resend by Sachin.
Mr Sachin Jain( Honda Area Incharge Service) has contacted me on my mobile from his mobile [protected] between ( 11 AM to 1 PM) asking me to provide the convenient date and time so that can meet me . I asked Mr. Sachin to provide me the reason why Dream Honda was unable to repair my bike and after giving the bike for servicing to Haiku they have changed lot of parts like a second Hand bike and the same was not done at Dream Honda Service Center from where I purchased the bike.
On this Mr. Sachin Jain said he will call me after 5PM of same day which he has not done.
Tue, Dec 14, 2010 at 9:22 AM:
I have written an email to Sachin keeping a cc to Srivastava and Customer Care saying that Sachin was unable to provide me the reason on December 13, 2010 call made to me and why dream Honda service center was unable to repair my bike.
Informed him I have visited 20-25 times to Dream Honda for the same issue and asked the reason Do customer needs to follow up more than 25 times with Dream Honda service center to get the bike repair?
Informed as assured by Sachin He has informed me he will contact me after 5 PM and he has not contacted me.
Lastly I have informed Mr Sachin and Srivastava and Customer Care of Honda that I will meet Honda persons for sure but before that Honda Should clarify my points through email which I asked them through email.
December 15, 2010
Mr Sachin has contacted me between 5-6 PM and accepted below points and assured he will send an email confirming the below points by Thursday i.e. December 16, 2010:
1. Dream Honda service center was unable to repair my Honda unicorn bike even after keeping the bike for more than 3 days in their service center though there was a fault in my bike and despite of 25 requests (For this point Mr. Sachin agreed Dream Honda official will send an email confirming the same).
2. Mr Sachin has also confirmed that in future Honda Company will take corrective action and will ensure no other customer should suffer similar to me and told me he will share the corrective actions.( For this point Mr. Sachin agreed from Honda Company I will get a confirmation).


Fri, Dec 17, 2010 at 6:05 PM
After waiting till Friday i.e. December 17, 2010, I have written an email to Sachin keeping a cc to Mr. srivathsa, Customer Care, Takashi and Tatsuhiro( CEO and Board of directors)
I have reminded Mr. Sachin that I have not received any email from him or from Dream Honda and also from Dream Honda.
Between 7.00 PM – 7.30 Pm I have received a call from Dream Honda manager Chandra Shekar saying that the bike was not having any problem and why Haiku has repaired the bike and why Mr Sachin has told you that there is no specialized persons available in Dream Honda and he has not accepted the mistake of Dream Honda but apologies when I told that even after escalating the issue to Honda at higher level I have not received any call from Dream Honda for feedback why I went to Haiku and why are u escalating. Dream Honda Manager was unable to provide me the justification why I have not received any call till date and why only today I am receiving the call because I have written an email to Honda Official Mr. Sachin.

Mon, Dec 20, 2010 at 8:49 AM
As after that I have not received an email from Honda company or Dream Honda, I have written an email to Sachin, Srivastava and Customer Care of Honda”
Informed them that received a call from Dream Honda manager Chandra Shekar but they have not accepted the mistake and said the bike was fine
Also informed that why haiku has changed many parts and after that the gear problem was rectified to 70-75%.

For the above email I have not received any email from Honda officials.

Mon, Dec 20, 2010 at 8:52 AM
I have written an email to Customer care of Honda and other Senior Officials like Takashi, Tatsuhiro and Rattan specifying that I am being fooled by Sachin and not receiving any satisfactory reply and my bike 3rd servicing has been missed because of all this issue and no one has contacted me or reminded for second service and also I am about the 4th servicing of Honda.
Also informed that i dont get satisfaction reply till December 26, 2010, i will be sending a legal note to your head office at Harayana adressing Honda MD and CEO that i am being fooled by wrong promises by Honda Officials and at the same will also return the bike.
Will also approach Board of directors and other senior management to intervene.

Tue, Dec 21, 2010 at 9:02 AM

I have received an email from Sundeep Rai ( Honda Customer Relations) who has given me his mobile number in his signature[protected],[protected].

Mr. Sundeep Rai has written an email to me asking We would appreciate if you can share with us the specific details as under to enable us look into the matter. Your contact details Details of inconvenience faced by you.

I was shocked to see this email as since many days I am writing my concerns to customer care and being a customer relation again Mr. Sundeep is asking me to reiterate the whole story.

Please note that Mr Sundeep has not shared his personal email id of Honda and was asking me reply to Honda customer care and I did’nt get the logic again sending my problem history on the same email which can be searched by them easily.

Tue, Dec 21, 2010 at 1:20 PM

I have informed Mr. Sundeep that I have shared my problems to Honda customer care and also informed that I tried to reach him on his mobile on[protected] and he is not reachable and requested him to contact me on mobile.
Also informed him that as discussed with Sachin I have not received any email from Honda.

Wed, Dec 22, 2010 at 8:00 AM

As not received any email from Sachin or Honda Customer Care and also from Mr. Sundeep or any other officials.
I have written an email to Honda Customer whether can I expect an reply from them or not.

I have contacted Honda Sundeep Signature landline Number[protected] and one more number[protected].

I have spoken to Ms Renu for 35 minutes over telephone, I have explained her the problem what I have faced after purchasing the bike and told I was about to met with an accident where I would have been died as bike shifted to neutral while shifting the gears.

Though Ms Renu was very keen to hang the call and was telling even her husband is not satisfy with one of the Honda Service Center located near to her home but now he is going far way i.e 25 kms to give the bike for servicing and was trying to convince me to go at Haiku Honda for every service as its looks I am not satisfy with Dream Honda.

I have clarified there is no question of satisfaction here as the Dream Honda was unable to repair the bike and after 25 visits also they were unable to repair the bike and was accepting the mistake and I avoided the big accident where I would have been died.
Then she replied then what do you want me to do ‘ SHALL I CANCEL THE DEALER SHIP OF DREAMHONDA”.
I again clarified her that I am not asking any compensation or not asking my bike to exchange for new which I have confirmed through email and explained her I don’t want any other customer to suffer like me and for same reason I am following and would like to know how Honda people will ensure that this will not happen to other customers .
She said she cannot disclose the details what actions has been taken on Dream Honda as its confidential. Then I told her why they are selling the bikes to customers if that is confidential and I am raising a concern and I have every right to know what Honda Official has done to avoid this in future and she abruptly replied we will not disclose to you and you can proceed legally.
I requested her to send me this confirmation over the email to proceed legally as she was unable to provide me the details or assuring any investigation further and repeatedly Ms Renu was saying more than 6 -7 times to proceed legally saying we cannot stop you going legally.
I also asked her why I am not getting any reply from Honda Customer Care as clearly I have specified Mr. Sachin is unable to help me and bluffing the customer.
She replied that every day Honda Motors use to get 1000 no of email from customers and would not be in a position to reply and was saying that people who purchase the costly bike i.e. some 1000 cc bike of Honda they are not complaining though the problem is there.
I explained her if Honda Head office replies me saying that they cannot provide the details and investigate further and request me to proceed legally I will proceed legally as wasted my many precious days. She denied she will not reply to my email and told me she will forward my details to Sundeep and till date no one has reverted.
I have also explained till date no one has contacted me from Honda apart from Sachin 3 times hardly and every time I was following with Honda by calling though Ms Renu has not shown any interest in my complaint and with her conversation she said she cannot help me and will forward the details.
To conclude, I earlier just thought Honda Head officials are professional and will act on my complaint on a priority basis and people who have done mistake will get better training as they are not aware of the major problems of Bike and that can avoid the accidents which can lead to life of a customer.
Though I have written many email to Senior Management( CEO and Board of directors)/ Customer Care /Regional Head( Srivastava and Sachin) I hardly get a response to my queries and Honda team has harassed me diplomatically not accepting the facts of Honda service center and was least bothered to reply/Respond my emails though I have told them I proceed legally and even after writing emails to CEO of Honda and other Board Of directors.
I have not seen such a very poor service in any organization till date where the officials are least bothered to reply to customer.
Now, I also decided to return the bike for which Honda should return my money which I invested to purchase the bike and also return the extended warranty price also which no where stands with Honda.
Do customers need to escalate to Higher officials to get repair the bike properly and Showroom mechanics blindly wash and give the bikes to customers?
I have decided to return CB unicorn bike to Honda office for which they should return the money and I have decided this based on poor service of Honda which no customer in the world accept.

No one till date from Honda company has contacted me though I have sent registered posts to Bangalore office and as well to Haryana head office and also more tha 10 emails.


Fahad Ahmed Khan,
[protected]@rediffmail.com

I bought Honda Unicorn in the year 2009 August i am not satisfied with this bike when i was visit to purchased Honda Unicorn show room executive told me that it is giving 50 to 55 Kmpl but it was wrong starting it is giving only 35 Km after three services it is giving only 40 Km now two years completed. in these two years i am not getting 50 km till now in 2011 April. i advise all the people those who are going to buy unicorn think deeply take all the detail reliable executive.


Thank You


Muneer.

Low Mileage

Hello All,

I bought Honda Unicorn Bike on 14/01/2011 from Tirumph Honda dealer,salem.
Befor First service the mileage is showing as 46.After first service the mileage is reduced to 38.Could you please somebody tell me how i can get back the previous mileage,its expensive for me to drive that bike(New one).

Regards,
Dinesh Kumar

Dear Sir

I have buy my honda unicorn last year. it was giving me millage of 58 to 60 km but from last 2 months i am getting the millage of 35 km so please guide me what to do

bought Honda unicorn CB Model Byke on 05.11.2010. From That time two serviceings are complted but now my unicorn is giving low mileage. Now the millage is 38 -38. Please give the sollution. I am waiting for your responce...

my self ayub, i took my unicorn 2011 model
milaege is 40km/ltr. it is very expensive please what to do.
r give any advice

Honda Unicorn — blocking of honda unicorn bike

if we want to buy a new honda unicorn bike in rajahmundry you haveto rs 5000 extra.othere wise even you cant get a quotation for unicorn.no authorised people is control this. even company people also not look after this.

HI How is honda c b unicorn bike ?

I WOULD LIKE TO KNOW THE PRICE AND HOW THIS BIKE AS I AM PLANNING TO BOOK THIS BIKE I WOULD LIKE TO KNOW FROM USERS WHO ARE USING THIS BIKE WETHER THEY HAVE ANYKIND OF PROBLEM REAGARDING THIS BIKE AR NOT ? IT POSSIBLE IT WOULD BE MORE HELPFUL IF ANYONE CAN COMPARE THIS BIKE WITH SOME OTHER BIKE AR SAME CATEGARY ...THANKS

REGRDS ...
sureshdaniel;

i have bought unicorn in may 2012. after the second service i get only 35 kmpl mileage. i ask about the matter to the mechanic they told me that is common the mileage will be increase and steady after few more services. I cant believe that argument. Then what can I do ?

gileesh
kerala

my unicorn is 2009 model. now i am getting a mileage of 50 k m p l . I am going to sell my bike for rs 55000 due to its mileage problem.and thinking to buy a new bike from hero motor corp..guys please tell me my decision is correct ?????

Dear Honda,

I am Mallikarjuna, purchased Unicorn bike on April-28-2013 at Bangalore (Dhruvdesh Honda). I got the mileage 43km/L, you’re saying 60km/L. What to do? How to improve my mileage? Please user’s help me on the same. And Honda people don’t smash Honda goodwill. I[censored] have wrath u can prove it ………otherwise stop the bike sales. We are looking anther Company (best mileage bikes).

Regards,
Mallikarjuna.

Dear Honda,

I purchased Honda Unicorn on October 2012. The mileage the bike gives is just around 20 kmpl as compared to 60 kmpl which the company claims. Is this common in all the Unicorn bikes?

THAT IS SHAMEFUL TO HONDA.

Dear sir,
Which Companys spark plug is better my Honda Unicorn model no 2007


plz give me reply i am waiting.

thanking you

Krunal Dhumal

hai guys i bought new honda unicorn 11/07/2014 and my bikes give only 30kmpl and i gived to other good mechanic in my area he find that problem its help full for u, the choke wire is the problem its little bit up in my carburator thats why its millage is dopped so pls check choke wire in carburator
its defenatly increase ur millage beleve me now iam getting 52kmpl.

helloo sir what is hho is that improve milege am using unicorn am geting only 42

Sir I buy unicorn bike two years ago and firstly my bike give 60km/p but then I m facing low mileage problem that give only 25kmpl, then change my spark plug and air filter then adjust the carburettor but also the bike has facing the low mileage problem what should I do.I have the two years of extended warranty can I clame it .please given me the suggestion

Sir i bought my unicorn jan 2014 just i got around 35kmp what's the problem how to resolving any one help with me.

Lost Keys

Hi, this morning my Honda activa keys are lost. Kindly provide me the new set of keys. Tell me what information is needed for that and how much is the charge.

i am also facing the same the same problem, engine will swtich off in mid way

hari
[protected]

honda shine is very nice bike ...good milage...no vibrations in engine...no problem wid chain

Sai service point Yavatmal not given proper service while free serviicing . THey do not check properly while delivery to the customer .I took a very bad experieince.

SIR I HAVE BOUGHT HERO HONDA KARIZMA 4 MONTH BEFORE. ON 23 OFOCT I GOT ACCIDENT AND MY BIKE IS ALSO DAMAGED. I WANT TO MAKE IT REPAIR BEFORE DIWALI. BUT I ASK TO THE SHOW ROOM FROM WHERE I BOUGHT MY BIKE (METRO MOTORS RITHALA DELHI)THEY REFUSED TO DO THIS AND TELL ME TO COME AFTER DIWALI.BUT I WANT TO MAKE IT OK BEFORE DIWALI.SO I REQUEST U TO DO MY FAVIOUR AND LET ME KNOW THE POSSIBILITY ASAP.
SUMIT BARKA
HONDA SIEL CARS INDIA LTD.
Sr. EXE.
[protected]

SIR, TODAY ON[protected] I TOOK MY PLEASURE SCOOTY ON YUVA MOTORS LTD. YOUR AUTHORISE DEALER. I WAS ASKED TO COME AT 4:15 P.M. TO TAKE THE DELIVERY.BUT WHEN I REACHED THERE AT 4:14PM. THEY GAVE ME THE GATE PASS AFYER TAKING THE PAYMENT OF RS.175 AS IT WAS SECOND FREE SERVICE.AFTER TAKING THE GATE PASS, I HAVE TO WANDER ABOUT FOR HALF AN HOUR TO TRACE MY PLEASURE NO. HR51AE1569 TOKEN NO.103. DATED 14-8-09. AFTER THAT I WAS TOLD BY THE GATEMAN THAT UR PLEASURE WILL BE IN THE WASHING. I WENT THERE IN THE WASHING SECTION, IT WAS IN QUEUE AFTER I0 BIKES. I HAD MY 60 YEARS OLD FATHER WITH ME WHO WERE HARRASSED BY THE EMPLOYEES OF THE ABOVE SAID DEALERSHIP. THERE WERE MANY MORE PERSONS LIKE ME. BUT THE THINGS ARE NOT IN UR NOTICE. I GOT THE DELIVERY AT 6:PM INSTEAD OF 4:15PM TILL THEN NO ONE COULD DO ANYTHING INCLUDING THEIR G.M. MR. SHINGLA. SIR, TELL WHAT IS MEANING OF ISSUING A GATE PASS?PLEASE TAKE NECESSARY ACTION SO THAT REPUTATION O[censored]R COMPANY MIGHT NOT BE DEFAMED DUE TO UR DEALER WHO DOES NOT LIKE TO MAINTAIN THE PERAMETERS PRESCRIBED BY YOU.

ZMR KARIZMA BIKE1. PRICE 2.Module 3.Colour 4.
Phone no Please request Cal me my number-[protected] My name Mukesh kumar

Thanking you

evm and marikar are all the same.the can only damage the name of honda.i even called HMSI and complainted about poor free service.have any one seen how the service manegers test ride your vehicle?.i luckily saw my bike rode by a service man...tears came when i saw the scene..he came fast and skidded my bike in front of me.i was forced to call him some good words..they dont even do the free service well..those who love your bikes.please give your bike to a private honda mechanic and change oil every 2000kms change air filter and spark plug regularly.ur bike will last long.never give to EVM or MARIKAR

You are right in every way Mr. Unnikrishnan. I had experence with both the EVM honda Cochin and Trivandrum, also Marikkar Trivandrum. I do every thing I can do myself like the battery/tyre/lubrication oil / air filter / spark plug change etc. But its hard to find any professional mechanic without using the infamous hammer treatment. From day 1 fuel flow problem exist and still not been rectified. Even with 10 ltr of fuel in tank motorbike feels like gasping for fuel after riding 100km nonstop.

I agree with Unnikrishan.
Honda service is just pathetic. All the mechanincs in Bangalore service centers are dumb fools. They dont even understand simple things like one should not start the engine without engine oil. My bike was giving 60 kmpl mileage and was silk smooth. After first service my bike's sound feels like it is very old bike. I dont know what they did. When i cheked with them they say it is normal.
I want to kill that who did this to my bike.

Evm honda servicing is very poor...

I am writing with great dissatisfaction and displeasure with the service that I got after I had purchsed a brand new Unicon dated 08/02/2010 from KTC honda, Calicut showroom. There was a small snag in the idicator switch which I had raised with sales at the time of purchase and I was adviced that it would be fixed in the first service. I was charged 500 Rs. later on the first service last week and I was told that ' We cannot service the indicator switch and we need to replace it', which I am in complete disagreement. The customer service is pathetic at KTC, and they are only running behind money and they donot know how to behave with customers and I am sure Honda has to think about this seriously and escalate approporiately if honda wants to keep up the reputation it had earned all these years. I am sure my problem is small but too many small problems will defenitlely matter a lot. Also, to bring to your kind notice, its noticed that in the bill that they had issued at the time of purchase, they had included a Rs, 1650/- for registration charge and they were not able to explain this charge, I am sure they have robbed me off that amount. I am anyways planning to approach consumer court and defenitely file a suite but wqanted to know if you can do anything about this. My vehicle number is KL-55 E-8653. My first seervice for 540 Kms is just over last week and I am happy to own the Unicon but very unhappy and dissatidfied with the terrible customer service experience from KTC.

Dear Sir

This complaint does not belongs to UNICON Investment Solutions, would request you to kindly get in touch with Honda Motorcycles & Scooters India Pvt. Ltd.

Regards

UNICON Team

Dear Customer,

The listed issue is not related to Unicon Investment Solutions (www.unicon.in). We request you to kindly get in touch with the concerned company for the resolution of your issue.

Best wishes,
Team Unicon”

jerking and sound

50 km speed above runnig than jerking and sound

Humming noise when the ignition switch is turned on

I have purchased activa on day before I.e on 21.08.2014. Today I noticed that when I switch on the ignition key, humming noise start coming. Is it normal or I have To rectify it.

Removed my car arm rest lock

My Car no pb 10 ER 6742 sent my Car for bumper repair at vidhata Honda Ludhiana on 30/05/16 and got it back on 02/06/16.i am shocked to know that they removed my arm rest lock put there another broken lock please I want my lock back.i went to show room to complain about this but they refused to listen me.please get the things right

Ac not working

Dear sir/mam

We have purchase your car honda jazz DL3CCH2079 IN AUGUST 2015 from courtsey honda okhla delhi but the ac is not working properly so i request you to take action properly .i show my car in service centre but their no solution

REGARDS
ARJUN KHURANA
[protected]

Yes this is ver right i also got my bike serviced from the service center in pinjore he charged 221 rs for engine oil, where as in market you get good engine oil for re 150-160. i have decided not to get the bikle serviced from service center.

Regards
anirudh
[protected]

Dear Digvijay

The Honda Oil price is around 221/-..the rates have been fixed since October...However you can complain against the dealership if you want at www.honda2wheelersindia.com...I would also like to add that Castrol Active 4T is better than the Honda Oil..Its viscosity lasts longer than the Honda Engine Oil...Castrol Also provides better pickup...Other better Engines are MOtul 15W40 but its expensive...costs around 350/- but lasts longer than the both...you could also try it for better results..

Good Luck...

I agree towards this. Each time when you tale your bike to service to there centre they charge 221 rupees in lieu of engine oil change. I have three free service there and each time the bill was 220+ only for engine oil change. I have all the service bills with me. I haven't checked out the cost of engine oil though. This time I will surely cross verify.

Maa ... do saalo ki
...ke jada paisa mangte haan

patel

Currently Vehical is lying at innovative Honda Work shop [protected]

-----Original Message-----
From: Bhatti, H.J.
Sent: Tuesday, January 20, 2009 1:34 PM
To: '[protected]@innovativehonda.com'
Cc: '[protected]@gmail.com'; '[protected]@yahoo.co.in'
Subject: Dio GJ 1 D7436- Revised Proposal for CDI & Shock absorber replacement - A Pre mature Failure. Job Card no 27329 dated 19.01.2009 (AMC Service Coupon 043841)

Dear Mr.Ashvin
Dear Mr.Divakar Joshi.
Manager Customer care.
Innovative Honda,
CG Road, Ahmedabad.

dear Sirs,

This refer to above subject matter and my yesterday Visit to your workshop for Normal Servicing of Dio GJ 1 D7436 vehicle.
Pls find following fact of services Provided by you and Surprise charges you recover from Customers.
These is Third event in 15 month 2008 and 2009 that you make compulsion and Lead to pay Exorbitant replacement charges from customer even after vehicle are okay and Normal in Order vehicle while giving you on Normal "Annual Maintains Contract"
Your exorbitant and Negotiable charging Pattern to customer is three time Normal Consumable Billing and One Major Parts replacement Valuing Rs.2500 Bi;;in.

With run of this vehicle by a Student only Engine Parts Consumed & replaced is summing up to Rs.10000/= which is contributing to total cost of Engine.

However in yesterday case
1 While Normal AMC Service Vehicle was in order and Estimated for Normal Gear Oil, Crankcase Oil Change and Gasket set due oil leak through Joint with Proposed Value do Aprox Rs.300=00
2 Delivery of Serviced & Washed vehicle was taken in good faith and trusted Honda Innovative Loyalty. (Invoice 08IW27418)

3 While driving at your Premises it self it surprises & noticed that Vehicle has sever Engine Issue and it giving Eexecive Notice from engine and not picking up the speed of vehicle.
4 Upon reporting the issue, the their were lot of internal level of responsibly within Innovative Hand Service center.
5 In my presence the service issue Was Concluded from Mr.Ashvin / Mr.Divakar Joshi there great goofing up in service and Workshop side and was not acknowledge communication with undersign for the surprise parts replacement. Proposed Part replacement noted on Job Card No 27329
6 Today ie20th Jan while in dialogue with Mr. Ashvin the Replacement Items are reduced to two Only A-CDI, B-Front Shock absorber Proposing Rs.1750=00

I would like to kindly address you fourth time that my below mail is self explanatory of similar event of april 2008 for which I paid third time to innovative Honda on his Recommendation. Can you please advise that why every time on Normal, Okay, and Well functioning system acknowledge receipt of Normal running Vehicle are getting Major Parts replacement/surprise Bill are raised and Make customer Compulsion & miserable to drain Money from Loyal Schooling Customer. I had already Paid above invoice charged to me for the vehicle in order while delivery.
Why I shall pay for the Normal services to Major Part Replacements ?

Innovative Honda Leading us to take up or escaling this issue to higher level or to drag us to law of court.
Awaiting your Warm response for customer delight.

Thanks & Regards,
Harshukh Bhatti
Sr Executive, services, ITS, Naroda (Warranty Claims & Sp Pricing) Ingersoll Rand I Ltd.,
Ph[protected], Mob-[protected], Email- [protected]@irco.com, 21-30, GIDC, Naroda, Ahmedabad-382330


[protected] Forwarded message[protected]
From: <[protected]@ap.irco.com>
Date: Fri, Apr 4, 2008 at 3:01 PM
Subject: Dio GJ 1 D7436- gear train Pre mature Failure at Clocked Hrs 21000km
To: [protected]@innovativehonda.com
Cc: [protected]@gmail.com, rishabh bhatti <[protected]@rediffmail.com>



Dear Officer,

My daughter's Vehicle has Put on Normal servicing per your recommendation.
yesterday surprise to know that Vehicle has got abnormal noise from
gear Box and seeking Gear train Replacement.
Generally for any Reciprocating Machine's In - built lubricant
immersed gear train never have premature failure or High Noise level.
The Company Like Honda Have High rating of Product Confidence and
Customer delight.
Such a Manufacturing defect shall lead Customer to unpleasant status
of Customer services.
I had reported the Manufacturing Defect event to Bangalore and Pune
Customer Center for FOC Services ..
All Clocked Hours are handle with Innovative Honda- Ahmedabad Services only.
Pls Look-in to it ASAP.


with best Regards,
Harshukh Bhatti
Sr .Executive - Services
( Warranty Claims & Sp. Pricing)
Ingersoll Rand India Ltd
21 -30 GIDC Estate, Naroda
Ahmedabad 382 330
India

Office +91.79.22847255
Mobile +91.[protected]
Fax +91.79.22820177
Email: [protected]@irco.com
Website: www.irco.com

Ref: Dealer name: DHINGRA HONDA, Navada, New Delhi
Dealer code: DL 010008,
Invoice no: 09IW03627, Inv. Dt: 16/07/2009,
Customer Code: CU15077, Cust. Name: Jagdish Singh, 745 Ph-2, Sec 13-B, Dwarka, Delhi
I used to do servicing and all on Honda dealers only. But last 2-3 experiences were horrible.

My activa was consuming the engine oil little fast. So they advised for engine repair. It cost me around 6+ thousand. They serviced the activa engine on 16/07/2009, after keeping the activa for around 7 days.
After this, bad time of activa started. After 7 or 8 days. The new piston got choked in between the road. They refused to do anything because they don't have any guarantee/warranty of their service. I talked to they incharge also, but of no use.

This is only one experience with DHINGRA HONDA dealer Navada, New delhi. People working there are seriously not capable of doing anything serious on Activa rather than little serviceing and washing.

I was planning to but a Honda stunner also, but I can not think of going to service station which does not have any capable man.

Dear Mitesh

Since your motorcycle is under warranty you should be able to get a replacement of the parts you mentioned...Do contact Honda Customer Care at www.honda2wheelersindia.com..http://www.honda2wheelersindia.com/contactus/defaul...⇄
You can also contact their Pune Office.

Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 26, Survey No.47,
Vivek Nagar, Akurdi,
Pune, Maharastra-411035
Tel:[protected]/27/28

Make sure you have your insurance fees cleared up...You may have to make some claims with the insurance as well..

Good Luck once again...
Anirban

My Name is Arnold, I purchased my bike on 27th Dec 2008, From Marikar Motors, Statue, Trivandrum, Kerala. Engine no: KC09E4051903, Chassis no: ME4KC098K78049258. From the day first it is causing problems. Majors complaints are, Irritating engine noise, low pulling power, no engine smoothness, poor milege. I had reported this problems to my dealer, they said that the problem is due to this and that, but they are not able to solve my problem.From 14 months, i am going to service center frequently, two times per week. Finally they changed my bikes piston, valves, crank bearing, cylinder kit, chain tensioner, cam chain, almost majority of engine parts replaced . But the complaints are still there, it is not rectified.I am tolerating this problems for the last 14 months. One thing is sure the mechanics are not able to solve my bike's problems. So according to your warrany, if a complaint is there, you will solve the complaint by changing the complaint part. If complaint is still there, you will definetly change the bike. I want my bike to be replaced with new one. Otherwise i am going to complaint in consumer court. It's your responsibility to solve customer complaints as soon as possible, because of honda's irresponsibility, i am suffering now. contact me soon, i want replacement of my bike.
My phone NO: [protected]

i purchase honda shine from Gandhidham office on january - 2009. it gives me best performance and milage - 65 km but after 1service it gives me 55 km milage and after 2 services it gives me 51 km milage per liter petrol

i have many time complaint to Gandhidham Office but no response received

HI!


I have gone through your articles in consumer complaint and sad to understand that you are also one of the frustrated customer of Honda.
No doubt that you had tried to escalate the same various levels and you might have not received satisfied answer & action from them.

I’m from one of you who had also suffered a lot because of their entire corrupt & useless system and hence tried to escalate the matter to their President & CEO and other management people directly.

If you want to share your experience than please write to the below authorities of Honda

Shinji Aoyama - President & CEO : shinji.[protected]@honda2wheelersindia.com ; [protected]@honda2wheelersindia.com,
N K Rattan-Head – Sales & Marketing : [protected]@honda2wheelersindia.com
Nobuhiko Takizawa – President, Honda R&D : nobuhiko.[protected]@honda2wheelersindia.com
Hidehiko Numata : hidehiko.[protected]@honda2wheelersindia.com
Masahiro Takedagawa – Operating Officer : masahiro.[protected]@honda2wheelersindia.com
I received call from Honda in 6 hrs after forwarding the mail. Lets come together & get value for our money.

sir i am dr.ajay i have bought a bike from ur authorised delear surana honda bpl sir on 3rd aprail 2009 sir my first servicing to 550 k.m. And 2nd 1500 k.m. 3rd 2500 k.m. 4th is yesterday but my problam is stik remain and employ of showroom very abused me they fight with me.and to day 4s i

Dear Sir,
I have Motor Bike Honda Shine model Aug.07 purches from Satnam Honda Jaipur I am using this bike from that date and all of my service jobs are done in authorised workshop of Honda work shop at Sikar.
This time i am facing problum that my bike at Thar Honda Service station at Sikar Rajasthan from date 29.07.2009 that day im facing problum in bike some noice in bike in side its engine before it this bike just done its 8 th service from same workshop.Before taken service they are saying that all of its Job of my bike will compelete in under warranty after it reciving now they are saying that there is problum in engine and your warranty is expired now you have to pay for its bill and there is time in expiration of my warranty.
Now pls help me if a branded name Honda Motors delear will do like that what can i do know pls help me

Regrds
Manoj Sharma
Mail Id [protected]@yahoo.co.in
Mobil no. [protected]

sir,
I bought one honda unicorn motor cycle on 4th aug 2009 from the dealer muthoot honda at thiruvalla in kerala. the day i took my vehicle i have noticed that its saree guard was completly rusted and the colour was not black. so i said i dont wand this, kindly change it, they promised me that we will change it with in two days . i approached several times, their reply was we have no stock.at last i demanded i need a new one they said we can not give new one, we will paint it.
i bought a brand new vehicle, and i dont like to have a re painted parts on it.since they promised it otherwice i could have give up the purchase. i have paid rs 65000 and they are showing irresponsibility, so my openion is this type of activities will reduce public faith on honda company.so may i request you kindly help me to have a new part on my new motor cycle.

thank you

Two wheeler honda activa front sight colour is feded within five months. My Purchase date is 01.05.09 from Rourkela Honda Show room and my batteries is defect. Enginee No. JC44E0024905 Chesis No. ME4JC445D98022813. Battery No. 045763 Co. Amco. Contact No. [protected] & [protected]

Sir, I want honda open new showroom at chhipabarod dist baran raj.please help about me mobail no. [protected]

Sir, I want new open honda showroomt please give me new dealership at chhipabarod dist baran raj. Mobail number [protected]

Sir, I want open honda new showroom at CHHIPABAROD DIST BARAN RAJASTHAN. Please give me new dealership. I had himself showroom size 40 by 50=2000eq fit front of karsi upaj mandi at chhipabarod. Sir i gaurantty sele motorcycle 500-1000 per year please contect me mahesh garg s/o omprakash garg (kachnariya wala-post chhipabarod dist baran raj. Mobail no. [protected] Not- If you can not dealership at chhipabarod you can dealership proper Baran raj. I agree all purpuch . Thanks

I got best information from this... Thanks a lot dudes!!!

new

I want to buy new avtiva honda online aa i visit the showroom n see the price which is very up n down n diff. Prod. N 1month waiting plz. Call i want activa very soon thank u.

Even i am facing the same problem . i booked the bike on Aug 5 th 2008 (KUN MOTORS, ADAYAR, CHENNAI). but still i dint get my bike. i think they are deliverin as per the booking orders.. they promised me to deliver beofer 15 th sep and i got a call on the same day tat it will get deliver before this month end . iam really fed up with this. i dono how to proceed as i decided to buy unicorn iam not going for anyother vehicle. wat should i do now?

Well, that is always the case with Honda. I had booked a Honda Activa on 05 August 2004 at Chandra Honda, Coimbatore. I was told that it would take 30 days for them to deliver it to me. But to my surprise, I received it on 24 August 2004, way too earlier than expressed. I believe, it's on first-come-first-serve basis. I have now booked a Honda Unicorn at Prasanna Honda today, and this time I'm told it will take me 40 days to get my bike in my hands. The wait begins...

Taufeeque abdul sattar jaitapkar
1187 Konde tad Rajapur
Dist.Ratnagiri.
Cell:[protected]

To
The Manger Honda
Banglor India


I would like to state you that you have dealer at RATNAGIRI [MAHARASHTRA] whose dealership name is Jagrut Honda, juna mal naka Ratnagiri.There I had enquire about unicorn moter bike[black monogram] .They told me to deposite 1000 rupees to booking .I deposite 1000 rupees dated on05/08/2009…………
On 12/08/2009 they call me on cell and told me deposite full amount of bike
On 13/08/09 I deposited full payment amounted rupess 64327/- with recipt no 5556.

They told me bike will available up to 20 august .

On 20 August 26, 2009 I approach there they gave me one unicorn moter bike [chasis no kc09e 1086621—me4kc093h**** 98083389] I took and ride out side .then I came to know that the petrol tank of bike is REPAINTED .The colour of tank and panel and vizor colour was looking different so I went back at show room and showed them .they accepted their rude activities.
and insists that I will give you change back other black tank after fifiteen days but I denied this proposal they use my 65327/- rupees for fifteen days and then did this type of rude behaviour.
If they gives us this type of chating in future how can we leave the bike for servicing .how can we trust on your distibuter.
Then they gave me cheaque of rupees 65000 of JANTA SAHAKARI BANK LTD PUNE bearing no 0000000 which I have deposited to clear IN INDIAN BANK .the bank charged 400 rupees to clear and I went Ratnagir two time.
I got insurance cover note by post after two days by post which no[protected][policy no 161602/31/2010/4574
I request you to take intrest in this matter otherwise I will go coustomer complaint cell.



YOUR FAITHFULLY


TAUFEEQUEE JAITAPKAR
CELL:[protected]

Sir,
I m Lakhan Pal Singh M/s Namdhari Electroni Mandi (h.p) I Purched a Scooty honda from chd Krishna motters but now the scooty create some problams so i go to your nearst dealer M/s M.H Honda Gutkar Mandi .Dealer Ask me last 3 month company cant provide parts of scooty its company problam keep in mind i purched the scooty for our childrans Now request you provide me some spars of my scooty the list of parts in M.H Honda Mandi

Lakhan Pal Singh
Mandi H.P
[protected]

I have purchased Dio-Honda from Didar Motors Chennai on 11th June 2007. Free Services were not satisfactory. Battery is not respondinng for button starting from First free service itself. Now On 20th Oct 2008 Kicker also got jammed after 7 to 8kicks and My two wheeler is immobile at my Avadi Office Shed. Modelcode SCV100FQ Coupon 41411

Pls help to solve my problem

I have purchased Honda Shine from Swaroop Honda Preet Vihar Delhi on 11th May 2008. Vichle details are as under.
Model: Honda Shine 125
Regn.No.DL7SAQ8474
CH.NO: ME4JC365A88025883
E.No.JC36E0114122

I am not satisfied with Swaroop Honda Sevice Center. After 3rd service I found rust on whole silancer. I told to GM (Anoop Khanna) sevice center. they committed to me that silancer to be changed within 7days. I called him many time last one month to change the silancer. But silancer is not change till date. So. Plz change silancer imediately other wise i will go to consumer fourm .

I want to purchase HONDA Eterno Scooter, but M/s Durga Honda, Cuttack showroom people said Honda has STOPED Manufacturing of Honda Eterno Scooter.
Please let me know the fact.

Amit Das
C/o Deepak Graphics,
Behind Dwarika Hotel,
Samanta Sahi,
Cuttack-753 001
Ph.:[protected]
Cell.: [protected]

I had booked Shine black with gray disc bike on 13th of May 2009 in Fortune Motors Pvt. Ltd. G01, Lala1 Landmark, MG Road, Secunderabad-05, Ph no-[protected], while booking I was being told that bike will be delivered within 1 month, but unfortunately they did not deliver me bike within time showing different reasons at different times.

Now after a hard talk on 12th June 2009, they have committed that you pay the full amount and the bike is ready to be delivered within 1 day after full payment. So I did the payment full on 17th June with a condition that I will get the bike on 18th.

Now today is 19th June, till date I have not got the bike and the most ridiculous and unfortunate thing is nobody has contacted me about the delivery. And whenever I contact them either I get all time user busy tone of 3 persons(point of contact) or operators say they are not in office or if I luckily catch them by dialing from different number they use to say they do not have status on it, they will get back to me in 10mins and that 10mins never comes.

So I wanted to know what they will prefer now?

1) Cost reduction as per bank rate, because I have paid almost 57, 000 which if I would have kept in bank for this period I get interest for it.

2)Delivery of bike within today.

3)Cancellation of order and refunding the amount with the above said interest.

If this thing does not happen I will have no other option to go legal.

Regards,
Sayak Chakraborty
[protected].

I Strongly Say That Honda Etereno Service In the Swarup honda service station in patparganj is really excellant ...costomers are handled as the family members .manager of the branch is really a good person .

Honda Etereno :-DL 7S AQ 9299

Having starting trouble in my Honda Eterno DL 7SX 5982, and inspite of taking it to "Swaroop Honda" service center Delhi, twice (6-Sept 2010 & 17-Nov 2010)regarding the same complaint, it was not attended successfully and the problem still persists.So kindly look into the matter at the earliest otherwise i will be compelled to take legal action.

S.S Bhan
C-77 S/8 Ramprastha Ghaziabad
Mob : [protected]

HONDA SCOOTER — Defective

I replaced my father"s scooter(Bajaj Chetak) with the Honda Activa because of his heart problem and doctor advised him not use kick start scooter. We immediatly replaced the very good conditioned old scooter with the Honda activa because of the reputation of the Honda company worldwide. My father is retired 72 years old and get pension. The problem is the average of the scooter which is 22-25 kms in a litre which is not affordable and company claims much more. I have visited workshop of the company many times but of no use. Kindly help us out.
Regards
Niranjan Vazirani
e-mail; [protected]@gmail.com
ph; [protected]

HONDA SCOOTER — self & battery and service

I purchased the activa from Bhasin honda on 612011 titt today i am facing self starting problm from day one and millage is only 30 every time i am told that to come next day. 0n 9th april I gave my activa for sevicing at bhasin Honda ,at the time of delivery i found that the plate on silancer was broken and nothinr was done even that i was told to pay Rs.409 other wise thay dont allow to take me my scooter.
The behavior of the staff is very rood and no one is satisfy with the sevices I am affaried than why Co. has given him the Agency he is not capable of handelling the agency, he has given the whole work to small contractors who making profits out o[censored]nfair means. my job card no was 40314 dated 9th april 2011.

HONDA SCOOTER — Surprising Attitude of Honda Dealer

Dear Honda Team,

I bought an Aviator 1D(Drum)-Regn No:WB40U-1908 on 3rd February,2011 from Durgapur Honda(West Bengal-Durgapur).

I was really happy to ride this one.But from the last 20 Days I was facing a problem with Self start and Self Start stopped working at any instance of time like sometimes it works ok and sometime it did not worked and moreover that time the Kick start also not happening leaving me helpless on the road for almost 20-30 Minutes and again started working.

I contacted the Durgapur Honda Service Centre and they have done 1 more servicing on 2nd August,2011 and reported everything OK, But I faced the same problem on the very next day and onwards everyday till today (6th August also) .Today I took the Aviator to the showroom again and now they told the Battery bacame faulty and needs replacement and that will be done under warranty and they told it will take approx 20-30 days minimum time and took out the battery strongly rejecting to provide a standby battery. Now My 2 Question:

1. If all your material is quality checked then how Battery bacame faulty within 6 months(With a run 0f 1500 Km in 6 months which is not at all bad for Scooter)

2. Dealer did not provide me any standby battery and told this reaplcement will take 20-30 Days. So do you suggest to ride the bike without proper horn and Headlight and believes this to be Safe and I require this Scooter on everyday basis???Really Surprised!!!
Your help will be highly appreciated.

With Regards
Indranil Chatterjee
Vehicle:Aviator(Drum) Orange
Regn No:WB40U-1908
indranil.[protected]@aircel.co.in

HONDA SCOOTER — Laziness of the executives.

Today i visited GLOBUS HONDA at A-22 Gujranwala Town part I, Main GT karnal road and the behavior of the sales executives were like that they are not at all intrested to attend any customer. The customer himself or herself aaproaches them and ask from them one by one thing and they just even dont anwser that question also properly. I was really shocked to see how lazy and irreaponsible can a sales executive be.. I asked them to book an aviator for me and they just noted in their book and i asked when should i exactly come and take it .. And against this they replied tht you ask from us everytime when you are thinking to come to take..
Just forward this complaint to the concern department..:
From : Vikas([protected])

Hay don't worry,

Not only in your place In Hyderabad city also all Hero Honda Show rooms like this only. they wont give good service even they feel like that they are doing some volunteer service like. Just go and give complaint on Hero Honda Website probably you will get good service from them then.


Ramesh

Dear Sir,

I the owner of the newest model of Hero Honda Karizma ZMR have bought the bike from Pratibha Motors on 10th December 2009. Till now have serviced my bike 3times from the dealer i had some problem with the bikes throttler as the sound from the engines is been generated after every servicing of the throttler, have asked the service man to clear it every time before service. he clears it but as i reach home driving the bike the sound is regenerated from the engine. Also have shown this to the Customer Service Head Mr. Raghvendra Rao, he says it comes from every bike, but i have a friend who has purchased the same bike the sound is not there. Have complained every one in the Showroom also in the Wakdewadi Office but not getting any answer. My house is 16 KMs away from showroom but still for every reason i have to visit the showroom. Also the customer service head of pune Mr. Raghvendra Rao had promised me some parts to be changed from the company as they were going to be replaced under manufacturing defect. but have received only 3 out of the five parts.
Request you to kindly look into this and give a positive reply. Also a small request to company to please verify my bike from the company engineer for the engine problem which i had mentioned Mr. Rao but he denied for this.

Regards,
Suyog

sir,

i went the hero honda service centre & dealer in chittoor for engine service of super splender
model 2005, i want to estimate of the parts but he not gave. he gave only roughly paper the flowing rate details.

1.bore set 2000.00
2.spoket set 1000.00
3.clutch plate 1500.00
ete
if the rate ok then i have no problem.but the rate not ok the plz.do enquiry to you in as a custmber.

plz.do the needfull

Herohonda — Regarding Wrong billing

Dear Sir,
I have purchased a herohonda passion pro Bike form Jasodha Auto (P) Ltd. Gurgaon.
Due to wrong billing (They mention my name and father's name right but wrong address) i am unable to register my bike. I request him to change that address but they refused to do this. they asking me to provide the address proofs( Address which is mentioned on Bill). But i don't have any proof of that address. I can provide my present and permanent address proofs but they refused.
Sir, As i am a Indian citizen and have all my ID proofs than why they are trying to cheat me.
you are my last hope.Please help me and take a action against this fraud.

Hero Honda — Hero Honda Passion Plus Defect.

Dear Sir,
I have taken delivery of Hero Honda Passion Plus on July 2009. Still my free servicing are Balance.
After delivery I have informed Dealer regarding my bike is pulling to one side. After each servicing from Authorize Hero Honda Service center, I am getting result only for @ 1 week and then again I am facing same problem. It is very difficult to drive such defect bike which is effecting on my Health.
Please help and suggest me to solve this problem.

Following is my bike engine number: HA10EB99C30603. Please let me know if you need any other detail information.
Thanking you in advance.

Mobile no: [protected].

I am very sorry to say that HONDA's customer support is a package of ...!!!
Dear Sir
I delivered a Honda City from Peninsular Honda, calicut on[protected]. The car was found a problem of missing soon the car is out of showroom, i complained this to the local delear and the reply was to accelerate the car properly and drive.
Next day morning the car was completely dead... Sevice person from honda identified that the fuel tank is filled with diesel rather petrol.. I wonder how the showroom people filled the Honda with Diesel.. To the best of my knowledge there is no diesel model from honda in India.. The fuel gague was indicating Quarter tank... unfortunately it was diesel.. They took the car to the service bay on[protected] promising that the car will be delivered in the evening that day itself.. Till now i didnt get the car.. The branch manager was dealing like the mistake is ours.. Peninsular Honda doesnt know how to behave with their customers..

Mohammed Ashik P
Calicut

Honda city Diesel..!!!

I took delivery of a brand new Honda City on[protected] from Peninsular Honda, calicut... The fuel tank was filled with diesel and the car was completely dead on the very same day.. few meters away from the showroom..
Hello HONDA... Please take this messege seriously..

Mohammed Ashik
Calicut

DEAR SIR/MADAM
on hearing good reviews and performance of honda city car, i shifted from hyundai accent to honda city.i have high respect for the honda brand name which is known world over for it's highest quality services and customer satisfaction.
i became a proud owner of honda city zx-exi-mh31.cr.2359 on 6-4-2008 which i purchased form your dealer bafna auto car(i) pvt.ltd aurangabad vide invoice no.897 dated 648 and bearing car engine no.li 5a30146608, chasis no.gd 851c8n404166.
unfortunately on 21 aug.08 my car met with an accident and on 22 aug.08 i sent it for repairs to rushab motors pvt'ltd, c-33/a midc, hingna, ngp.my car was having comprehensive insurance by icici lombard vide policy no.-mot00914181.
thereafter, on 22aug.08 the said dealer obtained my signatures on blank papers.om my enquiry i was informed it is for claim purposes.
i made several calls thereafter to enquire abt the status of my car but unfortunately the response was not very encouraging.iwas informed that the concerned person mr.sudhir, mr.nilesh will call me back, but i'm sorry to say that they never had the courtsey to call me bak.this amply prooves the lack of communication n courtsies extended by rushab motors.
however on 29 aug, 08 my car was deliverd to me on payment of rs-36475.vide their receipt no.r/8001985 dated 29-8-08 on delivery.
i was shocked to find that the a.c of my car faulty n not workin thereafter i immediately informed the dealer n brought the defect to the notice of the said dealer.i was informed that he will luk into it subsequently.this clrly prooves that wen the car was delivered to me on 29 aug.08 thea.c was defective n the dealer failed to diagnose the defect n cover the same in the insurance claim on the estimate prepared by him highlightin the damages suffered in my car durin the accident.to cover up the incompetency of his own staff the dealer informed me to send the car subsequently n he will a claim for the same at a later date-this clearly prooves lak of qualified technicians n staff with rushab motors.
takin a gentleman word, bein a lady i had to drive the car withouta.c for few days and i kept callin the dealer but did nt ne positive response-this again prooves the poor quality of customer services offered by rushab motors.
howevre gettin fed up on 5 sep 08 i sent my vehicle again to the dealer to get the a.c defect recitified, thereafter i was informed that the a.c condenser of my car had a hole n needs replacement.the dealer carried out the repairs n saddled me with a bill of rs-12910 dated 14-10-08 which i had to pay to take delivery of my car.i was assured that i will agt a claim for the same frm d insurace company.
the point to note here is that the invoice dated 27-8-08 of rushab motors bearin no.801698 very specificly state in the first line itself 'FRONT PORTION DAMAGED' the said dealer failed to identify the problem of d damaged a.c n it's part includin condenser while inspectin my vehicle after the accident on 22 aug-08 n includin it the claim form therafter.this action of the dealer highlites the improper n inefficient management in the wrkshop area fr ur information in our city there's a strong rumour that ' wrkshop of rushab motors is given 'theka' basis' in this cenario we think customer has to suffer.
on 22 oct.08 i received i a letter frm my insurance com.ms-icici lombard insurance com., copy enclosed herewith ur persual.they have informed me vide this letter that the said claim is nt maintainable n it's indismissible, n have accused me of misrepresentin the claim n wrongful disclosures whereas the daeler had obtained signatures on blank forms n cuz of his incompetency my claim has been rejected.
my reputation has been affected n lowered before the insurace com. apart from the fianancial loss, mental trauma, agaony n stress i've experienced all these days.all this thanks to the incompetency n inefficiency of rushab honda.
i always held honda brand name in high esteem n trusted them to offer best efficient customer care n aftersale services thru their dealer netwrk but i'm srry to say that the same move stands breached.
thru this letter i call upon u to immediately luk into my complain as under
a) ask the dealer to refund the said amt of rs-12910 i had to pay on 14-10-08 due to his imcompetency.
b)have proper courteous well-mannered staff to attend the customers visitin honda wrkshop n front office.
c)ask the dealer to discontinue the practice of takin signature on blank forms
d)just for ur information they charge rs-150 fr pik-up n drop facility without ne receipt.we reqyest u to have a free pik-up n drop facility.
i hope u will luk into my complaints sympathetically n keep me informed o[censored]r action failin which i shall be constrained to move proper forms like consumer courts n print media...
thankin u,
sincerely, simmi saraogi

It is given to understand that Honda supplies JBL speaker in the Honda city ZX-EXI model, but in the car that we have purchased is that other than JBL.
Please confirm which make come along with the car.
Regds,
madhusudan Khanna

I am Sales Quality Manager in Ring Road Honda (Moti Nagar). I am putting my comments here to put the records straight regarding the complaint of Mr. Vijay Mangla given here. Our dealership remains strongly committed to providing the ultimate in customer satisfaction and the concerns of Mr. Mangla, in particular, were looked into thoroughly and resolved to his satisfaction. On 3 February 2009 we received a satisfaction note from him as evidence of same.This website does not permit loading scanned documents, so it is not possible for us to display the satisfaction note here. For any further query, I may be contacted on my e-mail ID [protected]@yahoo.com

I am Sales Quality Manager in Ring Road Honda (Moti Nagar). I am putting my comments here to put the records straight regarding the complaint of Mr. Vijay Mangla given here. Our dealership remains strongly committed to providing the ultimate in customer satisfaction and the concerns of Mr. Mangla, in particular, were looked into thoroughly and resolved to his satisfaction. On 3 February 2009 we received a satisfaction note from him as evidence of same.This website does not permit loading scanned documents, so it is not possible for us to display the satisfaction note here. For any further query, I may be contacted on my e-mail ID [protected]@yahoo.com

dear Honda
I bought the honda accord coupe with navigation here in kuwait
when i bout it the sales man told me everything is ok you will take your car after one week its ok when i went to the agency to handle it they told me that the navigation system and camera not available and it needs one week to be delivered to Kuwait I told them it’s ok too when I take the car they gave it to me without cleaning and polish the stickers still on it I told them about it they were very rude and aggressive. I bout the car from 2 months ago and until now they didn't install the navigation system and the stickers still on it so please I want to solve the problem the client servicing here is very bad and they don't answer their phone they ignoring me and I’m so shocked and angry so please as soon as possible solve the problem with them. and when I went to make the 1000 km service the client services called hany he was very aggressive I told him that the your service is very bad he told me that it will be more bad in 5000 km service then i called the manager of service mohamad Ramadan he was very nice person I told him about everything but until now there is no action he ignored me too.
The car has more than 5 problems in wheels, driving .. I sent it 2 times and the problems still as it was
I will write a complaint for Consumer Protection in Kuwait government.
If the issue not solved I don’t need the car any more

my hondacity car met with an accident on 13 th oct and was brouht to sudaram hoonda service center at vijayawada in running condition.after inspection by the techinical people of that service center the estimate was prepaired and submitted to insurence company representative after that the day the car completed and while taking delivery it is observed that the water pump was getting noise and it is not in the early day of accident thesame is confirmed by the techinical staff and not giving any concerned reason for that even the service manager was not acting properly with costomer ignoring in giving proper explination to costomer overthat he is blaming his owncompany badly, above all we found that labour charges for repairs are very high to confirm the original rates we asked the shedule ratesof honda for that he refused and stated that the shedule rates are confidential matter which are not possible to display with our enquiry we found that the parts of shutdown vcle are replacing to another vc'le and it became common practice to that service manager, the same is happened to me

i always held honda brand name in high esteem n trusted them to offer best efficient customer care n aftersale services thru their dealer netwrk but i'm srry to say that the same move stands breached.
have proper courteous well-mannered staff to attend the customers visitin honda wrkshop n front office

i hope u will luk into my complaints sympathetically n keep me informed o[censored]r action failin which i shall be constrained to move proper forms like consumer courts n print media...
thankin u,

YES, HONDA CAR INDIA DEALERS ARE ON LOOTING FESTIVALS, BECAUSE I HAVE HONDA V6 AND JUST 5000KM DRIVEN, BUT AT DEALER'S SERVICE CENTRE AT PRESTIGE HONDA JALANDHAR HAS THEMSELVES CHANGED THE BREAKPAD AND THAT TOO DISCLOSING WITHOUT ANY FAULT AND NIETHER HANDOVER OLD BREAKPAD, WHICH COST ME RS 6300/ LATER ON I CAME TO KNOE FROM FOREMAN THAT WE HAVE TO ACHIEVE THE TARGET SET BY COMPANY TO SELL THE SPARE PARTS, THIS THE THE MATTER OF GREAT CONCERN REGARDING THE REPUTATION OF HONDA CARS INDIA, OR COMPANY USING LOW STANDARD /QUALITY CAR PARTS .