[Resolved] Hero Honda Splendor Plus — FAILURE OF HORN,INDICATOR
I had purchased one HERO HONDA SPLENDOUR PLUS motorbike from M/S K.R.T. MOTORS PVT LTD, No 16, New Karur byepass road, Thillai Nagar Tiruchirapalli. On [protected].
The Engine No. 06C15M35926 and the Chasis No. is 06C16C35967. The vehicle was very smooth and and very fine for the first six months. Then after six months a problem started with the bike. When I drive the bike during the night hours we have to necessarily to use Head light, horn, and indicators.
But during night driving when the head light is on and indicator is on the horn will not get worked and I will not get any horn sound from the bike and also the indicator buzzer sound is becoming very low and the indicator also will not have its original brightness.
The matter was reported to the Dealer M/S K.R.T motors immediately, the Engineer and Foreman are very kind enough to look into the matter and they had first changed the Rectifier with free of cost. The vehicle was alright for 15-20 days, again the same problem started, again the vehicle was sent for repair, again they had changed some electrical switch assembly in the engine. Again the problem started after 20 days. Again the vehicle was sent for repair, they had replaced the original electrical switch assembly which was taken from the bike .
Again they had replaced the new battery and the problem was solved for two months, again the problem started the same problem was reported to the company, they, had charged the battery and rectified the fault. But again the same problem started
Now they had replaced wiring kit and the problem was solved for one month or two months again the problem started, again the vehicle was sent to the dealer for repair, this time they had changed Horn, and for sometime it was O.K.
Again the problem started after two months they had changed the switch assembly and also it was O.K. for one or two months.
Now again the problem started. Again the problem was reported by me, again they asked me to bring the vehicle, to the workshop.
I REALLY THANK M/S K.R.T MOTORS, THE SERVICE ENGINEERS, THE FOREMAN AND THE OTHER PEOPLE WHO TOOK INITIATIVES TO RECTIFY THE FAULT.
THEY ARE VERY KIND ENOUGH TO ME AND ALSO TO OTHER CUSTOMERS.
Sir, for your kind information I was previously owning HERO HONDA CD SS for the past ten years. The vehicle No. was TN 45 H 7105. In that vehicle BOSCH HORN was fitted as extra fitting and I had never complaint such a complaint now I experienced In this new vehicle. I am very sorry to say the fact.
Sir still HERO HONDA IS THE NUMBER ONE IN INDIA. But this kind of problem arised in my vehicle had affected me very much both sentimentally, and also psychologically. Having paid 44, 000/- Rs. (the costly vehicle on two wheeler market for normal 100 C.C. bike, compared to T V S, Bajaj, and brand vehicle.
Sir, In this situation, I personally feel and sentimentally feel, that having repaired for many times and still the problem is with the bike, I DON’T WANT TO KEEP THE VEHICLE WITH ME, AND THE COMPANY HERO HONDA MOTORS LIMITED must take necessary action to REPLACE A NEW VEHICLE INSTEAD OF THIS BIKE.
Sir, I hope you will take necessary action for the replacement of new vehicle to me.
Thanking you Sir,
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Aug 14, 2020Complaint marked as Resolved