SVM Motors Complaints & Reviews

I would like to bring your kind notice I had given my vechicle for service issue in svm honda service avadi.service employee given spare parts cost is high.so please revert it....

Submitted my activa scooter for servicing on 29.2.24. till date the vehicle is not delivered and the service team is least bothered to inform me about the delay or the expected time to deliver. So far all the time I ot was contacting them and not a single time they tried reaching out me, inspite of me telling them to inform proactively. The service. manager is so arrogant that even after he was warned by his senior, he was non-commital about the date and used to give elusive reply such as shall deliver by coming Monday or Friday, never by DATES. for last 4.months, I had to go by Auto which is costlier as well as difficult to find at will. I wonder how such person was. picked and what value is he contributing to SVM.

On 1st of June'24, I have booked HONDA DIO 125CC Grey color and paid 1000.rs advance amount and today I paid balance full amount with 2% bank charges but post payment, staff is disclosing about non availability of color which I booked and spoke very rude and raised her voice for questioning about her approach. Such a bad behavior and no one stopped her for behaving like this and highly frustrated and disappointed with her response which is not at all acceptable. I NEED MY MONEY IMMEDIATELY WITH BANK CHARGES PLUS COMPENSION FOR SUCH BAD EXPERINCE AND WORST BEHAVIOUR. IF I DIDNT RECEIVE MY MONEY BEFORE EOD, I WILL FILE A CASE AGAINST THE COMPANY TOMORROW MORNING.

The vehicle has warranty of the engine available but showroom doesn't provide the warranty claim

My bike sevice is here in two days before they said 1 day time to deliver my bike
But they are not delivered in addition to that the are not informed to me

I am also calling 25 time in variable SVM Honda showroom but they not pic the call
3 time sales team pick the call and they said service team calling to you but nobody did not calling to me

I am really worry about this issue

Still my bike here in show room

Still I am not receiving any calls from SVM Honda side

My bike honda hornet 2.0 after first service I faced many issues in my bike and they broke my saree guard more than a month and half passed away they did not provide me bike number.worst service ever.svm honda avadi showroom is the worst showroom

I am malarvizhi, I have given Last week my vehicle TN01BC 9288honda Dio, still not response.Svm motors pvt ltd, no:111/44, N.M.K.Street AYANAVARAM, CHENNAI -600023....

I purchased a TVS Two wheeler of Ntorq125 Pep + at SBM MOTORS, MOOLAKADAI CHENNAI-600 118 and used to give the vehicle for regular service since the centre is very nearby to my home. But they are not doing service proper as per requirement and taking 5ltrs of petrol during every service and also they are issuing the bill in other address. We took up the issue several times with branch manager. But the problem is not solved by them and they are treating very bad.particularly local fellow his name Vignesh he's behavior with girls very awkward...i will raise the complaints in local station first if it's not convincing it will go upper level...because i got a manufacturing defect bike i have a all the records from the first free service including manager irrespective talk voice recording...

I gave 1st service on your show room iam very disapoint your service, I got a problem in my vehicle very worst

My Mastero Edge KA 04JU 7346 was given service on 19th of december after the lockdown and they have provided the service without filling the engine oil to my vehicle. Since for 1 week it was running smoothly but after one week it gave some kind of trouble where i thought the tire break was tight but on 18th morning when i riding for office it again gave the trouble after 11 km where i left my vehicle at Railway station and went to office and after i took the same to Bhagath Motors where they said Max motors did not change the oil and that is the cause where the parts have been damaged. Usually i don't give for service with outsiders. when i checked with Max motors they said you have not serviced for 6 months that is the cause happened. twice i was taking the vehicle out for bringing the household items and they are blaming me. Now the cost is 6k approx when i checked with Bhagath motors. Please help me out or tell the max motors to furnish the amount to bhagath motors. else i have to go to court with all details.

It's almost 2months had passed still I haven't not any update reg to my vehicle battery warranty.whrn ever I contact my service engineer Vinoth he say I I'll check and update but till date I have not got any update from him.I don't know still how long I need to wait to get my battery.Because of this issue my kicker shaft is getting damaged and Iam an person who had an leg injury since iam unable to kick start so I was been depended on other person to start my vehicle.very worst service you people will fire the customer vallet in the name of service bill but you won't give proper service.I need an compensation for the delay and physical and mental stress caused because of this worst service from your organization.

Dear Team,
please change previous location name that is VIJAYLAKSHMI MOTORS TIRUVURU
change to SRI VAISHNAVI MOTORS TIRUVURU-521235

Phone :[protected]

I am having cb unicorn vehicle. My authorised service centre is svm honda kollathur. When ever i take my bike for service the concern people are not giving proper response. Recently battery got failure they took nearly 4 months for replacement. Secondly my bike chain is damaged for the past 1 week they are not taking for service. I had to travel around 40 kms for this. They are having very less manpower for service. The company has collected an amc for rs 900/- which is of no use. I kindly request the concern authorities to look into the matter at the earliest.

Respected sir,
With all due respect, i had given my bike - activa 3g on wednesday. To decor e the condition of my bike... It’s grey and was in a god condition except i had a puncture in the back wheel and as usual, the bike was dirty due to dust.
Wednesday 4 pm (Roughly) i got a call stating that the bike was ready. I could go that evening... But the following morning i went to take my bike. Again to describe my bike... Not even the number plate was wiped. The same dirty bike. Highlight was the puncture part... Before handing over the bike to me... They filled the air. I did check and it was rideable. I went to office in the same bike. On the way i felt that the bike was starting to wobble at the back and again... I understood that they didn’t even rectify the punctured part...
Not sure what kind of service did they perform? This could be profitable for the distributor but reputation is lost.

Honda dio rear wheel continuesair low problem found (Due to mouth puncher) i bought new bike from svm honda dealer kilpak from chennai at 29/10/17... I asked dealer about this issues they are not taking serious.. Just like that went to local puncher shop and change the mouth... I asked them why you are doing like this. They are telling company will not pay anything... I asked them it's a new bike. Why they didn't check tyre conditions... He is telling simply it's not our side issues... Please take necessary action about this issues and reply me. What i want to do... I want to change new wheel please inform to change sir.. Fyi
Kindly reply me
Thanks & regards
R. Satheesh
[protected]

I bought honde unicorn 160, a brand new bike about a month back and i am regretting everyday ever since. the bike has some problem and it refuses to start every day morning and i am totally frustrated that a new bike is giving so many problems. on checking with the service center, the kind of response and service received is despicable. i gave my bike for free service and even conveyed my issues, but the very next day i ended up with the same problem. then after a few days on giving the bike for service, they said there was a minor issue and it is fixed. the first question is what the hell did the do in the free service and why is the bike which has not even been driven for 500kms giving so many problems. atleast did the service fix the issue "no". serious actions need to be taken on such bad dealers and a heavy penalty has to be levied. i regret my decision to buy from fraud dealers like svm motors. i have been put through a lot mental turmoil.

Respected sir,
We purchased honda activa 3g in the month of january 16. Reg no. Tn 12 k 8503. As there was a starting trouble in self start and kick start i left for second service in the month of may 31/5/16 in svm motors to check for the same.
1. The kilometre coverage was 1703 km at that time of when leaving the vehicle for service.Inspite of telling not to change the oil they have changed the oil and charged the amount rs. 383 which i paid them. The vehicle was delivered and the problem of self start was not solved..
2. As the self start problem continued i requested to check the battery and i again left the vehicle for service on on 9/6/16. With self start problem and seat catch component problem. They changed the seat catch component and charged rs. 177 and told that it is not our fault regarding the seat catch component and changed.
3. I would like to know if the components are in the warranty period why should they charge for the same??
4. The vehicle was delivered to me on 9th evening and battery was removed and sent for checking. The kicker was also not working and it gets started some times and does not start at all..
5. When we asked the concerned person they are telling that due to technological problem it is not advisable to take the vehicle without battery, the power may come some times and may not come some times.., and by kicker the vehicle will not start.

At present my vehicle is in svm motors pvt ltd avadi.. For the same problem with battery removed.. When we ask for when the battery will be ready they are saying they have sent to some other dealer and will call us after battery gets ready.
As branded company like this it is very sad to know about the poor service rendered to customers is highly dissatisfied.
As i need the vehicle for utility, my humble request is to arrange my vehicle tn12 k 8503 as early as possible in good condition. Waiting for your positive response and earliest action..


Deepa ganesh babu
[protected]/[protected]

Hi, I am David from Ambattur. I booked the Honda Unicorn Bike on 29/07/14, at Kilpauk showroom and my Receipt number is 3058. At the time of booking, I was informed that the bike will be delivered with in a week and till date nothing has happened. My first point of contact was Mr. Srinivasan, then after a week Mr. Logi took hand over and then Mr. Dinesh. No one is clear cut information for bike delivery. This is ridiculous and irresponsible customer service. People in show room are not giving the correct information to the customers. Just because of wrong information and guidance I booked the vehicle. Now I am not interested to wait and get my bike. I paid Rs.1000 /- as advance.

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,

Dear Sir,
I am using Handa Activa from 2003, I am very much happy about my bike performence, mostly I used to service my bike only in Honda authorised dealer. Last time I serviced my bike at your authorised dealar

M/S BALAJI HANDA,
T.H.ROAD, OLD WASHERMENPET,
CHENNAI - 600 021, TAMIL NADU.

I went...