[Resolved]  Hero Moto Corp (Glamour Bike) — engine noise and oil leakage

Address:Ghaziabad, Uttar Pradesh

Dear Sir,


I have purchased Hero motor corp Glamour vehicle from Vasant Automobile near old bus stand Ghaziabad on 10 Feb 2012.As on now i have run vehicle around 600 KM only.while driving the vehicle i have observed abnormal noise in engine side.On schedule servicing i have provided vehicle to service center for 1st service on 26 Feb 2012.Service Engineer has told me that vehicle has so many problems i.e. Engine chamber need to change, there is no oil circulation hole in vehicle etc and than Service Engineer has dis-mental all engine assembly parts during servicing without my permission.Now Service Engineer/ Service center is extended vehicle providing date after date.


During this period i have faced many problems such as major time/money wastage.I have already complaint this to regional service office,service center for same and still unable to get sufficient answer.


It,s a blender mistake from Hero motor corps,Please resolve the issue asap.Now I want to replace my vehicle.

after 1st service 26 feb.to 02 march 2012. oil leakage NO any person attaned my problem.PLZ solve my problem.


Vehicle details-
Chesis No.-MBLJA06EUCGA19482
Engine No.-JA06EFCGA21435
Vehicle Type-Solo
Model -2012






Regard,s
Vijay Pratap Ojha
Ghaziabad (U P)
Mob-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hero moto — Forcefully change engine oil

Hello,

I just moved to Noida, I have visited hero service center in sector 9.
I gave my passion pro bike for service, when service man was making estimation
Cost of service, he told me that estimation cost will be Rs. 450, he told me that
This cost is also included engine oil cost Rs. 250, I said that I recently change my
Engine oil last month, but he said that this is rule in this service center, so you need to
Change it. I talked to manager of that center he said same thing and he was asking that
What is proof that you have changed engine oil last month? You show me receipt of engine oil.
I said that I do not have receipt, so he was saying that then you go to that service center were you
Changed oil, we will not do your bike service. He was talking do rudely, my god I can't believe that
These kind of people are working in hero brand. I was very happy with hero service till
Now, but this noida service center make me sad. I hope some one will take action against this center & specially
With manager, he was behaving like goverment officer, not giving proper answer also. God will save other people from these kind of pathetic center.

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