[Resolved]  Hero Motocorp — Karizma R

Address:

Kottayam, Kerala

Already i registered a complaint in heromoto corp website but now it self know one response. About my karizma R it having like missing problem. That shown in after 6 or 7 month when the date of purchased. My ride buying time is[protected] now itself not cleared the problem. My bike given to kottayam jubily service center. My bike purchased from there. When i given to them i say it not cleared i have the missing problem they say we change this part now it will ok. But now it self it wont be cleared. The bike get shutdown when the riding time some times over taking time it get off so it happened for two and a half year over now it self it not cleared am worried to ride that because when it get shutdown in heavy traffic and over taking time that is danger for my life. So please help. Now i have one more problem that my bike tail piece get broken before six month the same happened to my bike they changed in recommended warranty. Why they can't say how it will broken. not even a single scratch but it will broken. Last time i went to jubily kottayam service center there a person name jibu. He is the hero moto corp kottayam zone in charge i shown my bike to him he said that bike alignment may change or washer level may changed. But i did not get an proper answer. They say that to change that part by customer. I am not ready for that to change why because if i changed that part it happen again or not that answer is also they can't given. By the hero zone manager and also by jubily manager. i given my bike only to jubily for service and missing complaint also. They done the work then how it alignment get changed the jubily have responsible for that and they given an proper answer. Please help my problem to short it out. The problem is missing that having for two and half year and Tail piece broken also a short time it may occur. I am attached a photo of my bike when I given to Jubily service center it may like this. This is the reason to damage of tail piece.