| Address: | Community Centre, Basant Lok, Vasant Vihar, New Delhi - 110057, India.manthuruthil, Kottayam, Kerala | | Website: | www.heromotocorp.com |
Sir, I am Mr. M S Steve from Kerala. I brought a CBZ extrem (KL05 AF 2886) from hero Dealer shop at Kottayam (Jubily). I took insurance through hero dealers itself. Unfortunately on the 2nd day just after the 3rd service from their authorized Dealer shop, I met with an accident with a drunken bike rider who lacked even his driving license (case is filed by me). what ever it is, I gave my bike for repair in the same service center and, now it has become more than 2 months..... and the reponse from the authorities regarding my complaint was futile. They did?t even bothered to even enquire or report the current status even after the promised date of delivery was over. The staff behaved irresponsible when I took the pain to enquire. I was not even given any conformation regarding my bike being given there for repair. Its very pathetic situation and I think you can understand. I told them to atleast provide me a temporary old bike till the time to repair it as they said the parts are not yet arrived even after this 2 months and no repose had been made till now. I want my compensation for my cost of travelling to my college daily. My valuable time had wasted and met a lot of money loss... Was this information helpful? | 
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