[Resolved] Heromotocorp — defective product

shafiq khan

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir,
I have earlier given a complaint on Saturday regarding the service today I have received the call from the service center stating that my a accelerator wire is jam I am very shock to hear that in-spite of taking a brand new bike the wire get spoil within 6-8 months it is better to buy a old bike I have earlier used CD 100 for at least for 10 year but never had wire which was old but it is happening in new brand bike.
I do like someone to look into matter and do the needful.
Regards
Shafiq
[protected]

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Aug 13, 2020

Complaint marked as Resolved

Hero MotoCorp customer support has been notified about the posted complaint.

Nov 11, 2011

Updated by shafiq khan Dear Sir,
i have taken a deliver of my bike on 15/2/11 since the time i have taken the bike i am getting and average of 33-35 and also for wheel balance i have complaint regarding the same but I have not been satisfied and today when I went to mahim gave my bike for service I have been told that the bike had fallen since I am the only one who drive the bike I am sure it had not fallen in any sense and this was been notice after Mr.shamsad trail It seems he only had notice the same as when Mr.susil tried he cant make it out it seems that he is the only one to find the fault as earlier no one tried to notice the fault since the 1st service i am not going to pay any charge if occurs bequase since the delivery I have been complaining the fault in alignment as i am not a mechanic.
Warm regards