[Resolved] Hidesign — Handbag under warranty not being replaced | |||
I had purchased a bag from Hidesign Boutique in Bangalore in September. They promise a year's warranty. All the stitches came out within four months. They refused to replace the bag saying it is being used which is unfair because the bag is in warranty, I compromised on getting the bag repaired. Its been more than 40 days now and I have not got my bag back.This is a very serious issue because I spent rs.4000/- on it and this is the way a consumer is treated. I have not even heard from them once when can I atleast ge tmy repaired bag back.Big names like Hidesign are not expected to do this. They should now replace my bag. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
i nave also the same problem .the 4th time i used the bag the colour has gone and the edges look worn out as if the bags been used roughly.
firstly the bag costs so much that i wouldnt carry it to the market.so all i did was complined in one of the hidesign stores and they said i should
go to another store.
firstly the bag costs so much that i wouldnt carry it to the market.so all i did was complined in one of the hidesign stores and they said i should
go to another store.
What should I do complaints to BBB (because they have store in USA)?