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Hidesign India Complaints & Reviews

hidesign.com

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Updated: Feb 14, 2024

Complaints 104

Resolved

22

Unresolved

82

So far, so good. Hidesign India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hidesign India will keep up the work and continue to help more customers with their concerns even better 🤝

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Women Briefcase

Return of incorrect product

Chipping of hand bag bought from Indore Airport

Prepaid Product not delivered, customer service is not responding

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Cancellation of order

Loyalty card is fake

No return pick up done

Hidesign India reviews & complaints page 3

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Address: Hidesign, No: 6, Martin street, Puducherry-605001

Hi,
I purchased a laptop bag from Hidesign Portal online on 1st March Order ID- HD49465. The bag was too small for my needs and I initiated a return and refund on 9th March. The bag was collected from on 11th March. Till date hidesign has not initiated the refund. They never answer their phone and multiple mails sent to customer care mail ID, Customercare are ignored conveniently.
automatic mail is sent....

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My no HD49103, we have to get a refund of the product send on 2 Feb but till date we have not received it after several mails and calls. We are regular customer of Hidesign and don’t expect this. Please take the issue urgently....

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I have returned my order to Hidesign more than a month ago, but they have still not provided the refund. I have written multiple emails to them, but there has been no response, and they do not pick up on the customer care number. My order number is - HD47704...

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I had made a purchase on March 8 and the product is not yet delivered, I tried to reach customer service but there is n response from the customer service, not have I received any refunds....

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Product ordered on 27/2/22 and delivered on 6/3/22.but as the product is not upto satisfaction I returned it next day, but haven't got refund till return ID no OF86A11..no response over helpline...

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Address: No.-06, St Martin Street, White Town, Pondicherry, Pincode-605001

I purchased a bag online and made an online payment in the month of January. When for a month i didn't recieve my product i contacted them in the month of February asking about the status to which they replied that my bag is lost in transition and they would be refunding the amount and this is the end of March, i haven't received my refund amount nor they are picking the call given on their website.
I have tried contacting them via...

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Address: Hidesign Pondicherry

I have purchased the bag online in their website and paid the amount upfront. I didn't receive the product on the promised date and hence I canceled the order as the order was not delivered even after 14 days of the promised delivery date. I had cancelled the order and asked the company for refund and it's now more than 45 days I didn't receive my refund amount. Inspite of sending emails and calling their customer care, None is responding....

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I have placed an online order for Neptune 03-ANDORO MELB ladies tote on March 6th. I got a message saying that it is shipped. I have not heard anything since. I emailed the customer service twice without any response. Messaged the number provided on the site and got a response that they will look into it. When I call this number on one answers. I am deeply disappointed with your service. It was a gift for a fired and I regret that I chose...

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Defective product received. Been more than 2 months but no refunds received.

Very bad service, no body pics up customer care number and no reply to emails...

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I purchased a black pair of shoes via your website but I have been going back and forth since I returned the product for only 2298 rupees.
It's been a month.
The customer service doesn't even reply nor do they take my calls.

Please reply 🙏 please help
Manika...

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Address: Chennai

The product which I received was different than mentioned in website and costed 2600 Rs.
Hence I returned the product and even after 15 days there was no refund. I write to their customer care many times and tried calling them to the number provided in website but they did not even replied to email or recivede phone call.
This is worst customer service ever seen and that too from a reputed brand. Even a new company wont do with...

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I have purchased this bag of the brand HIDESIGN from Myntra on 4 December 2021 it’s not even 4 months and the product got damaged ( picture bas been attached of the same) this is under 1 year warranty. I request you to kindly exchange my product or give me the refund for the same.
Waiting for your response...

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Address: B-194, Gamma-1, Greater Noida 201308

Website: hidesign.com

I ordered a leather sling bag from your online store on 11 Jan 2022, but I haven't received it yet. It has already been over 15 days since the order and there is no update on it.
I need the bag to go to my office and this order is now taking too long.

If the item is not available please cancel my order and refund the amount I paid. I would buy it from Amazon or will directly get it from the store.

Order...

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1st use lead to breaking of clasp and chain of a newly bought hidesign bag within 1 month of buying

Dont expect such low quality from a brand that advertizes itself as couture...

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I was gifted a Hidesign handbag for my silver wedding anniversary by my husband in March, just prior to the lockdown in Chennai.

Given that the handbag was very heavy, we were keen to exchange the handbag at the earliest. However, we could not given my health and the prevailing situation where I was unable to take a risk and personally come too the store to select an alternative.

We went back to the store in...

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Dear all,
Refer to the trail mail, can I expect a response and resolution...
I have been writing and accommodating to you challenges since so long

Next I will write to your CEO

Regards,

Reshma Sethi

On Sun, Jun 6, 2021, 13:09 Reshma Sethi wrote:
Dear Hidesign team,

Please refer to the last option that I am providing you...I want speedy response...

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Address: New delhi india

My Hidesign Isle locada bag gifted to me by my brother remained unused until last month due to covid and myself barely going out. When I started using it in month of March 2021, its handle got broke. Such a poor quality is not expected from a reputed company like this. Please look into the matter....

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Address: B-163, kanta kathuria colony, Bikaner, Rajasthan . Pin - 334001

To whomsoever,
This is inform you that i have a huge fan of hidesign. My sister gifted me a handbag recently on my bday on 9th march 2021, its sad that after 2 days o[censored]se, the chain holder of the handbag has turned black. I have never encountered this before. Im sending the pic of the mentioned above. Kindly help....

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I had purchased hide sign sling bag from Varanasi Airport for 4 500 but disappointed as the handles on the bag are to tight and doesn't move, how can it corrected. I am staying in Pune....

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Address: Pondicherry

Hi, I have been trying to reach Hidesign enormous times on every cell phone and toll free number that has been provided. However no one picks and responds.
I made a purchase and then wanted to cancel my purchase the next day but to my knowledge their online store does not support cancellation however they redirect you to a common mail box to which i have written more than 4 time but again no response.
My order number is #8977br...

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