[Resolved]  Highland Holiday Homes — fake bookings for hotels with abnormal rates

Address:

Mumbai City, Maharashtra

I had signed up for a membership with HIGHLAND HOLIDAY HOMES PVT LTD having head office in chennai.
It is a 3 year membership validity allowing me and my family to spend 18 days in any of the affiliated resorts at a DISCOUNTED RATE.
We had booked 3 of the company's affiliated hotels in Kashmir.
When we reached there the hotels were pathetic.The room condition was unacceptable and the amount charged as room tarriff by HIGHLAND HOLIDAY HOMES PVT LTD. were even more than the amount of charged to other customers(according to the hotels own tarriff card).
They have cheated us completely.They even made a last minute change in one of our hotels in GULMARG.When we reached Gulmarg there was no reservation in the Hotel and we were not allowed to stay there.
Highland Holiday homes did not even help us out. They told us to contact their agent.
We incurred a huge loss (including the membership fee of 15500) as the rates of the hotel tarriffs were lower than what they charged us.
I URGE THE PUBLIC NOT TO ENROLL FOR SUCH FRAUDULANT SCHEMES.
I HOPE I GET A REFUND OF THE DIFFERNCE IN RATES.