[Resolved] Hindustan Lever — CHEATINg AND VERY POOR SERVICE | |||
Sir/madam I am from Pollachi from Coimbatore District, I Have Pure it, the product was good. But the filter wants to be replaced after few days, so we have given a call to the customer service but there is no response after several calls, it’s now three months the product is lying idle, waste of money. Every time If its told that the person will come to replace it, but it’s not replaced yet. If the company don’t have the required manpower to handle such type of issues, why it’s cheating the public. I have coupon for Free Filter (But that also cheating) .No one is responding and I need to replace the filter. Please call to my number [protected] to solve this issue or I am going to file a case ASAP…I am really worry about your poor service …[Good Product ...But VERY POOR SERVICE] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Hindustan Lever — Battery kid replacement
Dear Sir,I'm in Tiruvallore and My water purifiers battery kit exhausted a month back (Compact). I called your customer service number (LLB [protected]) & Distributor ([protected]) month back and they assured to replace the kid once received. Till date they have not responded me about the status. I want to replace my purifiers battery kit immediately or take back your purifier hence it will create some space in my house.
Thanks and regards,
E. Balaganapathy.
[protected]
Hp-[protected]
XXX
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Dear Resha
Thanks for your Quick reply and your Team From Coimbatore have Done a great Job .One of your manager Sesha has resolved the Issue in Prompt manner.
Thanks!
Bala
Thanks for your Quick reply and your Team From Coimbatore have Done a great Job .One of your manager Sesha has resolved the Issue in Prompt manner.
Thanks!
Bala
Dear Sir,
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better. . Our customer care executive visited your place on 24th July and resolved your issue. We are glad for your continued trust with pureit and will assure you the best service.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better. . Our customer care executive visited your place on 24th July and resolved your issue. We are glad for your continued trust with pureit and will assure you the best service.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Hindustan Lever — got prize money
i have won GBP250, 000 IN 2009. So i want my prize money but actiual problem i not know the right way.so pls get in writen information how can achive the my prize money.Thanks. Vasant Patel.