PureIT / Hindustan Unilever Complaints & Reviews

Address: JUST FOR U LSP "MANASI"C/O SHIBAJI ROY, JAGACHA,GIP COLONY, Opp Jagacha Police station. Howrah West Bengal 711112 India

Website: [email protected]

I ordered a Germ Kill kit for my pureit water purifier from pureit website on 25/06/2026, and product delivery time was 27/06/2026, Order Id number is #[protected], product is not receive till now, I contact customer care service but they fail to solve my problem, I want Refund my money Rs 2900 which was deducted from my account, Please help me for refund my money,...

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Hi Sir/Madam,
On 6 Feb a technician from PureIt vendor (Sharanya Enterprise LSP) came to install GKK kit for my Classic G2 Mineral RO + UV machine he had installed 2 filters but didn't installed last filter and said would require Housing case for that for which he will provide for free but he took extra ₹200 with the GKK kit charge of ₹3250 total money was paid to him via UPI (transaction I'd - T2402061538291019597362) Total -...

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I have purchased HUL Pure IT Filter on the date 7th Jun 2021 and since then I have been getting issues with Filter and have registered more than 8 Complaints on monthly basis with HUL, below are the Complaint Numbers registered.
The problem is : Filter suddenly stops working and every single time, the same technician visits and resets the filter however there is no permanent solution.
I have 2 kids in my home and had to be with...

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Website: [email protected]

I have purchased Pureit RO + UV Gkk2 kit in August 2020 and paid Rs.3500 + installation charges to technician for the same. But today suddenly water started leaking from the RO, as one of the filter bottle got broken.

Today I have registered complaint for this issue, then team told me that their is no warranty for gkk2 kit. If they can't provide warranty for the product, then why company is selling the filter kits on extremely...

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Address: Balia Garia Station Road Kolkata - 700084

Please note that i have purchased pureit water purifier [ro + uv] of hindustan unilever [bill attached] on 15/11/2019 from great eastern trading co, garia, kolkata for rs 11000. The pureit machine was installed at my address located at flat no 3b, snigdhaneer apartment, balia, garia station road, kolkata - 700084 on 18/11/2019. The installation [receipt attached] was done from barsha enterprise located at sonarpur, kolkata - 700150.
br...

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Address: Chennai, Tamil Nadu, 600086

We have a Pureit Classic 23 Lit waterpurifier at home. I got GermKill Kit for replacing the old Battery and the carbon filter from Sri Meenakshi agency, an authorised Pureit dealer in Chennai Alwarpet area.
After fixing the battery, the water output from the pure it seems to have a different taste. It seems to smell and taste like heavily chlorinated water.
We checked the water we are pouring into Pureit, but that seems to be...

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Address: Yash Enclave flat no 2A, Near blue mountain resort salvari, Darjeeling, West Bengal, 734003

I had bought a ultima pureit ro+uv water purifier. The technician has told me that the controller circuit needs changing. We buy a purifier so that it will last a very long time. It's only been 4 yrs since i bought one. Now i keep on doing the services and changing of the gkk1 and gkk2 which in itself. Now the controller is giving the problem. The controller is 5300+300 installation charges. The company should take responsibility in such...

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I have purchased pureit classic uv in 2017.
Till last sunday it was working perfectly but on sunday evening it stopped.
There wasn't a red light indicator which tell to replace gkk but the blue light was flashing. After refering the manual i came to know that it shows some problem inside the purifier thus i called up customer care who had sent an attendant today who said the circuit is damaged.
I used it single handedly...

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Address: 600033

Website: www.pureitwater.com/IN

I have purchased pureit ro + uv on some month of 2016. Till now i had spent money on changing the filter. From the date of purchase till now i have requested pure it to change the filter and it would have cost me more than 10k.

And now on april 2019 gkk2 lights started blinking, as usual i have approached customer care and they have changed gkk2 filter at the cost of around 3k and on the very next day of filter change all the...

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Address: Hyderabad, Andhra Pradesh, 500050

Website: pureitwater.com

Complaint no c[protected]
I bought pureit marvello uv + ro in june 2015 at rs.18000/-.
It has an advanced alert system which will notify filter change 15 days before completion
On 8th feb 2017, i ordered for gkk2 as alerted by pureit system, for rs. 3850/-
Technician from pureit visited on 9th feb 2017 and installed gkk2.
After one day, i found that filter is not dispensing water and it is alerting to change...

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Address: 411027

This complaint is regarding poor after sales service provided by you.When you are selling product which used daily by consumer then its service, maintenance needs to be done as soon as possible once consumer submits the request for the same.I am having very bad experience with you as i need to call customer care as well as technician and need to request for their visit.

This kind of service will never encourage me to suggest...

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Address: Bangalore, Karnataka

Hi This is with utter displeasure I am writing the complain regarding the Pure It service. I have been consuming Pure It water filter since 4 years and recently I have started facing lot of problems with water leakage from the filter. So, to rectify it I have been calling and registering complain time and again with Pure It customer care and my complain number with them is C[protected]. It's been 3 and half month we are facing this issue...

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Address: Kerala

i am using a pure it since 2009, i changed the battery 2 times, but it was not lasting, (it works only 2 months) then i decided to open the germ kill battery kit, when i opened that, i really wondered, i didn't see any battery or any electronic parts inside, there is only a piece of bleaching powder stick (like a chalk piece) and a small plastic leg, they fix a red washer in the top of the bleaching powder stick, when the bleaching powder...

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Address: Dehradun, Uttarakhand

This is Pavan Nanduri. I bought a 14 Litre Pureit Classic water purifier from Vishal Super market around 3 months back. there is a small patch in the product itself which made the water to leak out of it. i went to Vishal to complain about this, and they said me to call on the given helpline number on the back of the book[protected]. but no one did pick the numbe despite the herculian call attempts for more than a month.

Eventuallly...

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Dear Sir,

I have received a offer letter from Mr. Subhash Harshvardhan (HR Manager) stating to deposit 8150 as Refundable Interview Security cash in favour of Mr. Amit Gupta (Head - Accounts Department.) Contact No . for Clarification are [protected], [protected]. email address given for information of security deposit in bank is [protected]@hrdinfo.info.

kindly let me know whether it is fake or genuine from Hindustan...

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Hey, I received a message on my mobile which said " Your resume has been selected by Company HRD.Your offer letter already attached with link.Kindly download your letter by link :- www.ifile.it/0zke3sa"

I got this mail on 18/07/2011 and the email asked me to deposit 7550 INR before 18 only to some personal account.

Since I had already heard about these scams, I was wise enough to check out the internet...

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Address: Mumbai Suburban, Maharashtra

Pureit - product by HLL. The worst ever prodcut and worst to worst is customer care center. I request millions of people please wake up. The customer care center when i called for logging my genuine complaint. Mr Rohan Bhat customer care sr executive tells me, they are not responsible for taking the responsibility of the services offered by their customer care service center. My device is not functioning even after changing battary within...

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Myself Sabyasachi Roy,purchased a Pure it Compact model:RPBC[protected] from a kirana store and when I am going to change the battery of the purifier,there is no reply from your customer service desk.Everytime I am calling to them and they are showing to distributor/deler...........what is this?????? If,you are launching any new product to the market,there should be a proper information to your customer service people.

By the...

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Address: Bangalore

I purchased pureit Max water saver on November 19 2022. In 1 year 6 month o[censored]sage my mother board is gone

Even before completion of 1.5 year, if circuit board needs to be replaced what is the value and quality provided by pureit?

Looks like pureit is intended to work only till the warranty period

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

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Address: Ghule nagar, Manjri

Replacement of ESF

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

PureIT / Hindustan Unilever Complaints & Reviews

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PureIT / Hindustan Unilever reviews & complaints(1723)

Refund my money

Fraud when installing GKK kit.

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pureit issue within warranty

pureit water purifier water out has highly chlorinated taste

ultima pureit ro+uv water purifier

purifier not working

circuit board problem in pureit marvella ro+uv

Faulty circuit board in pureit marvella uv + ro

Water Purifier After Sales Service

Worst Customer Service

it's really a cheating

Leakage of water

offer letter

Fake offer letter

Water Leakage & worst service by customer care

Battery replacement

Motherboard issue in 1 year 6 months

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Replacement of ESF

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PureIT / Hindustan Unilever Complaints & Reviews

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PureIT / Hindustan Unilever reviews & complaints(1723)

Motherboard issue in 1 year 6 months

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Replacement of ESF

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