[Resolved]  Hindustan Petroleum LPG — COMPULSRY TO BUY SURAKSHA (BRAND NAME) PIPE LINE FOR HP GAS CONSUMERS

HI
I (UMESH PUSHP) am satying in sector 31, faridabad and using HP LPG for last several years, but till now nobody from HP had asked me that which pipe i am using but now our distributor (M/S. SIKKA ENTERPRISES) has refused to deliver the gas cylinder without taking the SURAKSHA PIPE from themselves.

If Indian Oil, Bharat Petrolium & even HP Gas users (Till now) were not using the SURAKSHA PIPE then were they not safe? if they were not safe then why this action is being taken so late? and if they were safe then why the consumers are are being compelled to take SURAKSHA PIPES.

I am sure that consumers are more aware then these service provider & they are already using the ISI mark pipeline which is again a symbol of quality according to the Goernment Of India.
if we are bound to buy these pipes then why Govt. Of India Distribute the ISI mark to other pipe line companies, & if we are not bound to buy these pipes then why HP is compelling to buy these pipes that too of 5-6 months old manufactured which may be worse than what we are using.

MOre over they are not bothered whether we use it or not but theirpurpose is to sell these pipes only to make the money.
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Aug 14, 2020
Complaint marked as Resolved 
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It is not compulsory to buy a Suraksha tube. The website of Bharat gas ebharatgas.com only mentions that a ISI mark tube should be used. Also there are complaints of fire with Suraksha tube.
"Dear Sir/Mam,
My consumer No.20844 of Jeevan Jyoti, Dakshinapan, south Gariahat Road. My phone no is [protected].

I bought a gas pipe from the said agency. The product details are as follows: Suraksha LPG Hose. ISI: IS 9673. Mfd by Super Seal. Lot No. 99 (09/06) Change before September/11.
I am to inform you that this hose caught fire while cooking, I quickly closed the gas cylinder before any mishap could happen. I want to know that what sort of hose did the agency sell and I want drastic measures to be taken against the said agency."
So write to nodal officer ministry of consumer affairs about this [protected]@yahoo.com
VISWANATH GAS BANGALORE BSK 3RD STAGE 4TH 7TH BLOCK .NEVER BEEN CONSUMER FRIENDLY. THEY NEVER INFORM ABOUT THE PRODUCT RELEASE, DO NOT INFORM ABOUT SAFTY . THEY NEVER TOLD US ABOUT SURAKSHA TUBE. THEY NEVER COME TO CHANGE TUBES, STOVE ETC .DUE THIS WE LOST OUR FATHER IN FIRE ACCIDENT .
WE ARE VERY MUCH DISAPPOINTED ABOUT THIS AGENCY.

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