I had subscribed to Hindustan TImes News Paper "Form No: 102615" for one year. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. I have not received coupons tiil date though it has been more than three months since I paid subscription amount of Rs.195. I have called up the customer care on 67764242 so many times. The response from customer care was highly irr-responsible and negligent. They have given me three contact no. of the area managers
Mr. Deepchand Gupta - [protected]
Mr. Atul - [protected]
Mr. Vijay Sanap - [protected]
But none of them has provided any kind of help. They are saying that the coupons have been despatched to the newspaper vendor directly. But my vendor has not received any coupons. I have been paying the vendor separately for last three months. I had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. So I request the respected body to kindly intervene and help me getting my coupons.
Shuchi ([protected]) Was this information helpful? |
I had subscribed to Hindustan TImes News Paper vide "Form No: 102615" for one year. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. I have not received coupons tiil date though it has been more than three months since I paid subscription amount of Rs.195. I have called up the customer care on 67764242 so many times. The response from customer care was highly irr-responsible and negligent. They have given me three contact no. of the area managers
Mr. Deepchand Gupta - [protected]
Mr. Atul - [protected]
Mr. Vijay Sanap - [protected]
But non of them has provided any kind of help. They are saying that the coupons have been despatched to the newspaper vendor directly. But my vendor has not received any coupons. I have been paying the vendor separately for last three months. I had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. So I request you to kindly intervene and help me getting my coupons.
Regards
Shuchi Jindal
Ph. [protected]