[Resolved]  Hindustan Times — Non receipt of New Paper

Address:

Thane, Maharashtra

Dear Sir/ Madam,

Sub : Customer ID : R0025685

This is with regards to a grievance that i would like to share with you.

Hindustan Times, being one of the widely read dailies in our country has been offering its readers a great platform.

I would like to bring to your notice that inspite of repeated mails to Hindusta Times ie HT, no action / response from HT.
I have spoken to their Customer Complaint vide complaint No.1365 & they had promised to short-the problem ASAP. Now the Month is going to complete no action taken by HT. resulting No news paper supply from more than 3 week. The copy of mails sent to them given below :

""From: ram pande <[protected]@yahoo.com> Add to Contacts
To: [protected]@hindustantimes.com

Reminder-III

----- Forwarded Message ----
From: ram pande <[protected]@yahoo.com>
To: [protected]@hindustantimes.com
Sent: Tue, November 30, 2010 11:24:28 PM
Subject: Fw: Customer ID R0025685, Complaint No.1365

Reminder-II
Awaiting Your response for next 2 days. Non receipt of response from your end, I
will publish this mail & send you a legal notice.

Thanks

R L Pande

----- Forwarded Message ----
From: ram pande <[protected]@yahoo.com>
To: [protected]@hindustantimes.com
Sent: Sun, November 28, 2010 6:39:39 PM
Subject: Fw: Customer ID R0025685, Complaint No.1365

Reminder-I
----- Forwarded Message ----
From: ram pande <[protected]@yahoo.com>
To: [protected]@hindustantimes.com
Sent: Fri, November 26, 2010 8:41:53 PM
Subject: Customer ID R0025685, Complaint No.1365

Dear Sir

Sub : Non supply of News Paper
I am HT subscriber from last One year. Presently my ID is R0025685. The
subscription is due on 3rd Dec.2k10. Your vendor Mr. R K Yadav has stopped the
delivery of New Paper from Last 15 days.

I had mad a complained to your customer care (Complaint No. 1365) & they
promised that your vendor will start the delivering paper ASAP. Which could not
materialised till date.

Request you to please look into matter & advise to concern for restoration of
supply of news Paper.
Also note That :
1- I am away from national / international NEWS from last 2 week due to
negligance at your part.
2- Why not legal action to be taken against your company for the negligence at
your part.
3- How your company is going to full fill the such losses,

Thanks & Ragards

Ram Lagan Pande
Dombivali (E)
Contact : +[protected]"

Request you to please look into matter & resolve the issue.
Thanks

R L Pande