[Resolved]  Hindustan Times Newspapers — Poor response from subscription / circulation dept.

Dear Madam / Sir,

I had recently opted for the Annual Subscription Plan at Rs. 199 offered by Hindustan Times / HT Media thru' their promotional offer in my office premises. Firstly, though their Executive collected the cheque from me on 08-OCT-2009, I managed to get the Subscription Coupon (Coupon no.2028089) only in late Nov'09. Since my regular newspaper vendor didn't accept the HT coupon, I sought help from the subscription & circulation Dept. of HT in Mumbai, who arranged for their Executive to provide the newspaper to me daily through their vendor in Thane. However, I noticed that besided being erratic in deliveries, the vendor used to deliver the newspaper daily around 8.30 a.m. which is quite late - even by Mumbai/Thane standards. In a city like Mumbai where people leave home for office by 8 a.m. getting newspaper delivered so late is pointless, as one can only read the paper on return home, often late evening. Despite my repeated requests to the Circulation / Subscription Dept. to change the vendor, they conveniently asked me to follow-up with their Executive in Thane area, which has been of no avail.
I would like to request HT Media to be reasonable in their service levels, and warn fellow readers to beware of promises by even reputed business houses.

Regards,

Ramesh Iyer
+91 [protected]