[Resolved] Hiranandani Hospital — stitches on ear lobe with no improvement after one month and being charged 8000/-(incl of medicines) for the treatment
I approached Hiranandani Hospital-Dermocosmetolgy Department (Dr Mansi Sanghvi) on 20th July, 2013 for the (left) elongated ear lobe-she examined and suggested to get the same stitched. She also recommended to get both the ear lobes repaired (though there was only a minor problem in the right ear) . She said clearly that post the procedure there would be only a minor dent on the surface (which would also be disappear after 2 months). She also suggested getting a fresh ear piercing done the same day. During the course of stitching, I observed (as was mentioned by the Dr herself) that she did not possess the adequate equipments to conduct the surgery and used longer equipment for stitches. However, despite almost 4 weeks of taking the stitches -I observe NIL improvement in the appearance of the left ear. Dr Mansi is suggesting to get the area re-stitched. This is not an area of clothing (neither I am a guinea pig) which can be exposed to multiple stitches for incompetence/negligence meted out by a Doctor attached to a prestigious hospital. The whole objective of getting the treatment was to remove the aesthetic mis-alignment in a reputed hospital trusting that the treatment offered would be world class for the higher charges paid. I have suffered physical, mental, psychological and financial harassment and demand an appropriate compensation for the agony.
Complaint marked as Resolved Aug 14, 2020