| Address: | Indore, Madhya Pradesh |
On 16.4.2011 I had purchased Holiday Package from Bag it today for 7 Night and 8 days at a cost of Rs.7000. The Booking id is [protected]. The executive of Bag it Today while selling the package online told me that you can visit any number of hotel/resorts listed for 8 days provided the dates should be in continuation. I sent my Voucher of Redemption of Holidays on 7.9.2011 for claiming my package on 24.10.2011 well in advance by more than 45 days. The Address given in the Holiday Package Form was wrong. The Address was Mail Shop # 1023, Sky Loft Business Suites , 1st floor, Advant Navis Business Park 7, sector 142,Expressway,Noida. The documents were return back on 15.9.2011. Then I contacted over phone on customer care number [protected]. This number is very difficult to connect. I had to spend Rs20/- initially to connect the phone for first time. They gave me another address for communication: G-15/129, NSEZ, Phase-II Noida-201203. Again I sent back the documents and DD of Rs.750/-on 15.9.2011 Till 15.9.2011 I lost 8 days, money and energy. Then documents reached ultimately on the new address. I also sent scanned copy of my documents on 15.9.2011. I received an e-mail on 23.9.2011 that your form is not filled as per the Terms and conditions. I informed them I had filled the form as per promise of BagItToday. Later on I filled the fresh form on the same day as per requirements of Affordable sales promotions and sent a scan copy of the same by email. Now they said the destination which you require is not available as you got delayed. They also do not reply the emails.
Without any fault on our part they are making fool of people and cheating them. Bag it Today also to sell their products they are doing false commitments to customers.
Affordable sales promotions have only one customer care number which is very difficult to connect. Till today i.e. on27.9.2011 I have spent more than Rs 100/- to connect the phone of Affordable sales promotions. I had tried at least 50 times to connect the phone, but I got success only 4 times and that only for 2 minutes for each call and later on it got disconnected. I am so depressed with the treatment given by BagitToday and Affordable sales promotions. People want to enjoy in holidays. But they are mentally tortured and harassed by the Affordable Sales promotions before claiming the holidays.
I shall request the Affordable sales promotion and Bag it today, do something or refund the money otherwise I shall take matter into consumercourt.
Manmeet Singh
[protected]
[protected]@gmail.com Was this information helpful? | 
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