[Resolved]  Home Shop 18 / Dell XCD28 Mobile Phone — The streak is damaged and the phones shutdowns on its own.

Address:East Delhi, Delhi

I baught the Dell XCD28 android phone from HOME SHOP18 with order no.[protected] and[protected] out of which i cancelld one order and received one since the agents convienced me not to cancel both and make a new Order and sent the phone at my address.
When i Opened the Pack I found that
1.The Stick/Streak (to use touch screen ) is Damaged and dont have the rubber portion infront.
2.When i make calls the phone shutdowns on its own and restarts.
3.I dont think they r selling goodn and new products it seems like a Refurbished Produst and the Price is Also 1000 rs more than the market price and on INternet with other sellers.
4.Making fools of customers on tv

I want Either to be compesated with Panelty Or my Phone to Be Changed on ASAP Basis.
Name :-Dilip Shukla
Ph. No. [protected] ,[protected]
email:- [protected]@yahoo.com
office mail:[protected]@dc.ibm.com
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Aug 13, 2020
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Home shop 18 /Dell Xcd28 Mobile phone Complaints - Te streak is damaged and the phones shutdowns on its own.
View all Home shop 18 /Dell Xcd28 Mobile phone complaints
Home shop 18 /Dell Xcd28 Mobile phone

Location: Ned delhi, East Delhi, Delhi, India

Posted:[protected] by dilipshukla Send email


Te streak is damaged and the phones shutdowns on its own.
I baught the Dell XCD28 android phone from HOME SHOP18 with order no.[protected] and[protected] out of which i cancelld one order and received one since the agents convienced me not to cancel both and make a new Order and sent the phone at my address.
When i Opened the Pack I found that
1.The Stick/Streak (to use touch screen ) is Damaged and dont have the rubber portion infront.
2.When i make calls the phone shutdowns on its own and restarts.
3.I dont think they r selling goodn and new products it seems like a Refurbished Produst and the Price is Also 1000 rs more than the market price and on INternet with other sellers.
4.Making fools of customers on tv

I want Either to be compesated with Panelty Or my Phone to Be Changed on ASAP Basis.
Name :-Dilip Shukla
Ph. No. [protected], [protected]
email:- [protected]@yahoo.com
office mail:[protected]@dc.ibm.com
I brought this mobile from Home shop18 through order no.[protected] in the month of Feb -2011. I am facing the touch screen problem since I brought this mobile. I was tollarating this problem because I was not used touch screen mobile. My friend was keep telling me the same. Thats apart now I am unable to hear sound from othre side(in call) in mobile earpiece. I am not at all happy with this phone. I am feeling fool after getting this mobile. I agree with .DilipShukla. I feel it will be better to buy china mobile at least we can't expect more from it. It is realy bad that Dell is not able match there own standards. I will not recommend this any one in my circle. I will prefer to be compesated with Panelty SAP. Realy bad to talk like this to brand like Dell. I hope Dell will understand my feeling take action as I want.

Name : Bansidhar Patil
Cell No : [protected]
email : [protected]@gmail.com
office mail : bansidhar.[protected]@in.bosch.com
I am also in same opinion. As I had also purchased Dell XCD28 mobile from Homeshop18 six month before. And I am facing same problem like Phone restart automatically when my call is going on. Also same problem facing to hear the sound from other side. And also the stick of it broken when it fall down. So I am also very unhappy with the product of Dell as it is a well known company of computer manufactuer. Looking to this I had purchase this but I was totally wrong that Dell is not good manufactuer of the mobile.
So I also request Dell to compensate ASAP. I hope Dell will understand our feeling and do somting.

Name : Minesh Patel
Cell No. : [protected]
email : [protected]@gmail.com

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