[Resolved]  Home Town — Broken leg of Aletta Sofa

Address:Bangalore, Karnataka

To
The Chairman ,

I puchased a Aletta Sofa having Reciept no :[protected] with a Product code :80003032 on Dec 2009 which is Out of warranty i am aware of the same and Repairs are on chargeable basis I need to get One of its Leg repaired however I tried to call the custome care who are not helping me and they Gave few no of your Supervisors : Parthiban [protected] and [protected] : Mr Rajiv Who are no respondins to my calls Thats Why i was Forced to complain here . is it that you seel products and After warranty if something happens to the product you do not take care of it .
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Aug 13, 2020
Complaint marked as Resolved 
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To
The Chairman,

I puchased a Aletta Sofa having Reciept no :[protected] with a Product code :80003032 on Dec 2009 which is Out of warranty i am aware of the same and Repairs are on chargeable basis I need to get One of its Leg repaired however I tried to call the custome care who are not helping me and they Gave few no of your Supervisors : Parthiban [protected] and [protected] : Mr Rajiv Who are no respondins to my calls Thats Why i was Forced to complain here . is it that you seel products and After warranty if something happens to the product you do not take care of it .
even if it was under warranty they take minimum 3 months to attend and so the warranty gets reduced to 9 months. this is their business strategy.
Dear Customer,

Greetings from Future Group.I am Priya. Kindly accept my sincere apologies for the inconvenience caused to you. I request you to write back to me along with your contact details, store details and reference ID-10953 at [protected]@futuregroup.in. I will get back to you soon.

Regards,
Priya.
Future Group Care.
Dear Customer,

Hi, Just a reminder that we are yet to receive any response from your end.

Regards,
Priya.
Future Group Care.

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    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
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