[Resolved] Home Town Furniture — Non delivery of furniture, no response on query | |||
I had purchased a book shelf on 20th march from home town noida. They took upfront payment and had guaranteed delivery by 4th april. Now its already 12th and all i have been getting is postponement of dates. Their customer care executives and store managers do not attend calls. When they do they have no answer to the query and say will call back in 15 mins which never comes. This is the poorest service I have ever seen. In addition no one is ready to talk about refund of my payment. They have opened up a shop called harassement town! Future group is actually stone age group in terms of service and customer relations. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Kushan,
Hi, My name is Priya.I work with Future Group. I apologize for the delay in delivering the products to you.I request you to write back to me at [protected]@futuregroup.in along with your contact details, invoice details and reference ID-10887.I will get back to you soon.
Regards,
Priya.
Future Group Care.
Hi, My name is Priya.I work with Future Group. I apologize for the delay in delivering the products to you.I request you to write back to me at [protected]@futuregroup.in along with your contact details, invoice details and reference ID-10887.I will get back to you soon.
Regards,
Priya.
Future Group Care.
have already mailed to you. I am being harrassed by people calling up from different locations and not returning my money. Kindly arrange for my money if nothing else.
Dear Kushan,
Hi, I hope that you are doing well. This is to confirm the delivery of your order. And I hope you are now satisfied with the resolution. Once again I apologize for the delay and inconvenience that it has caused to you.
Regards,
Priya.
Future Group Care.
Hi, I hope that you are doing well. This is to confirm the delivery of your order. And I hope you are now satisfied with the resolution. Once again I apologize for the delay and inconvenience that it has caused to you.
Regards,
Priya.
Future Group Care.
nothing — query
Hi,Is there any body who entertains these complains and trying to tackle them or the site is made just for seeing that how many people are computer or internet friendly.
Thanks