[Resolved] Home Town Future Group - Double Bed — Bad Quality Bed Given which broke very next day. | |
Hi, I purchased a King size double bed from Home town (Ishanya Mall). The bed was the last piece available with them and was used for display hence a discount was given to me on the price. It is so called solid wood bed and the base of it is formed of wooden strips with no support in the middle (which we didn't checked assuming the support will be there). Once the bed arrived and was fitted we came became very wary of the bed as the base was without any support and was bending if we sat on it. Anyhow it survived the first day but the next day it broke. Furious I called home town and the refused to take it back. Saying It was given to me on the "as it is" basis and thats why discount was given. I would suggest people not buy anything from home town as their furniture is not of good quality and is exorbitantly priced. I'm now left with the broken peices of wood in my house. Which they say will repair. But its not going to last again without any support in the middle for which the bed doesn't have any option. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
I have had a very bad experience with the same outlet.
This time with fitted cupboards, no discounts etc
They promised 3/4 weeks delivery and 2/3 days fitment time.
Actually delivery took close to 6 weeks. Fitment is still going on 12 days later, short supplies, wrong supplies, negligible supervision and shoddy quality and a completely unprofessional staff, which will mislead you at every opportunity.
They will sut you out from talking/complaining to anyone higher up
Can somrone advise how to deal with them?? TOTALLY FED UP
This time with fitted cupboards, no discounts etc
They promised 3/4 weeks delivery and 2/3 days fitment time.
Actually delivery took close to 6 weeks. Fitment is still going on 12 days later, short supplies, wrong supplies, negligible supervision and shoddy quality and a completely unprofessional staff, which will mislead you at every opportunity.
They will sut you out from talking/complaining to anyone higher up
Can somrone advise how to deal with them?? TOTALLY FED UP
Should i buy a bed from this group as am planning to buy this dipawali
i got bad experience with their tiles.people should stop buying from there
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I also bought a bed side wooden table which is of very bad quality. It has only been 2 months, but I have already seen crack in the corner.