Home Town — DELIVERY NON-ASSURANCE

Address:

North 24 Parganas, West Bengal

This was my first purchase from Home Town.

Purchased Date - 14/01/2012

SONY LED
SHOE RACK

I AM VERY MUCH DISSATISFIED WITH THE WAY THEY ASSUARE FOR THE DELIVERY OF THE PRODUCT.

Delivery Failed on the Date promised - No Issue.
Nobody contacted me about the NON-DELIVERY - Very Bad. Not Expected.
Reason for the NON-DELIVERY - Different persons gave different explainations which were very contradictory.

2 Days WAIT for the Delivery of the Product but the PRODUCT was delivered in a PACKED Condition without installation. I had to contact the Home Town people on my own and get the way of installing the product on the same day.
Several Phone calls........Several People to contact...........what a mess.....ALL ON MY OWN INTEREST.
Installation would have delayed if I would have NOT taken any step ON MY OWN.

The above explaination was for the Product SONY LED which has been installed but not satisfied with the installation as it has some defect.

Another product SHOE RACK purchased, came after 2 days still lat my home in the packed condition. 2 days more to wait for the assembly. The assurance of within 48 hrs is actually NOT WITHIN - it is ACTUALLY 48 hrs......................