[Resolved]  Home Town — Not received the hydraulic stand of the Queen bed

Address:South 24 Parganas, West Bengal

Dear Customer Care,
My father Ashim Kr Dutta has purchased a combo offer of Rs 61999 consist of a Queen-bed without a hydraulic stand , a dinning table with a defective chair , a side table , a dressing table & a three doors wardrobe as on[protected] from Merlin"s Homeland Mall, 18B Asutosh Mukherjee Road Kolkata =700020.

It is almost 61 days passed and given a several complaint to the customer care department in the Merlin"s Homeland Mall but no result came out not the least the cashier has given a wrong dated hand bill dated as[protected] instead of[protected].

Bill details in the above attachment
Receipt No 1172
Sum of Rs 61999

This is a very disappointing services from the Merlin"s Homeland Mall and will a case to the Consumer forum if the better services is not provided .

Regards
Anubrata Dutta
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Anubrata,

My name is Priya. Kindly accept my sincere apologies for the aberration in the service standards. Please be informed that I have escalated your issue and your contact details to the concerned team. The team after investigating the matter will get in touch with you to provide you with a satisfactory resolution.

In case of any further communication in this regards you can write to me at [protected]@futuregroup.in along with your reference id 10676.

Regards,
Priya
Future Group Care
Dear Anubrata,

Hi, I hope that your issue has been resolved now that the delivery and fitment has been done.I hope you are satisfied. In case of any future assistance, kindly let me know.I will be glad to assist you.

Regards,
Priya
Future Group Care

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