Home Town — product not delivered, pathetic service | |||
I had ordered a chair from Home Town outlet in Thakur Mall, Mira Road. While taking payment they took 100% payment but it has been two weeks that they have not been able to deliver one single chair. Whenever I call them they give some stupid reason and keep saying that it will take 3-4 more days. I got a call yesterday from them saying that it will be delivered today by 2 pm. And there is still no sign of the same. When I called the outlet the guy on the phone had no clue whatsoever. Later I received a call saying that the 'senior' person there says it will take 3-4 days more. Are we mad? Or supposed to waste all our time everyday just following up with these ? Where is your professionalism Home Town? This is pure harassment. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi, I am Priya from Future Group. I apologize for the delay in delivery. Request you to write to [protected]@futuregroup.in with your contact details, details of the store you purchased from, the invoice details and the reference number 2306. An agent will get in touch with you over your complaint.
Regards,
Priya,
Future Group Care