Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Home Town — Purchased item not delivered

Ranjith_V

from Delhi, Delhi

Address:

Bangalore, Karnataka

I have placed an order for a furniture, a study table with book shelf from Home Town by Future group.
The complete amount was paid as advance on 18th November 2012. Delivery was assured within 15 days i.e by 3rd of December 2012. Today is 9th of January 2013 and i'm still not having the item delivered. On repeated calls to the customer service, i got a reply on 8th january 2013 that the item shall be delivered hopefully by the end of this month.

Kindly let me know if anything can be done in this regard. This has been height of testing a customer's patience.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Azfar Naqvi

from Ray, Jharkhand

Home Town Furniture — Item not delivered

Despite of full payment on 22.3.12 and assurance to supply the item in three weeks the product WU Dublin FPB Lc Gd, URBAN TEAK not delivered till date.
A.H.NAQVI
102 Mina Apt.
Behind Capitol Hill
Main Road,Ranchi
M-[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ranjith,

Greetings from Future Group. I am Priya. We have taken a note of your concern. Kindly write back to us at [protected]@futuregroup.in along with the store details, contact details, invoice details and reference ID-9887. We will get back to you soon.

Regards,
Priya.
Future Group Care.