Home Town — Used Television provided | |||
We purchased LED Television from Home Town, Noida, Great India Place Mall. I was told that a new packed LED shall be delivered to my place. However, i E-Mailed myself the Serial number of the LED which was in the Store for Display for other customers (to make sure they don't sent me the same product). They had the guts to still deliver me the same LED which was for use of display in their store. The packing of the television was as if you have purchased something which is removed from a Garbage Bag. I went to the mall the next day again, and the manager / supervisor out there was not even ashamed of what he is selling to the customers. As a courtesy you can still offer some compensation which they did not. And finally as they left me with no other choice, i had to ask them to pick up the LED from my place and reverse the payment back into my account. Total waste of time and would never trust Home Town!!!! Was this information helpful? | |||
2 Comments | |||
Comments
Dear customer,
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
49%
Complaints
3869
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi I am Priya from Future Group. At the outset, please accept our apologies for the aberration in our service standards that you have faced. Request you to please write to us at [protected]@futuregroup.in with your contact details along with your reference id 4151 and we'll surely get in touch with you soon.
Regards
Priya
Future Group Care