[Resolved] Homeshop 18 — Non Delivery of Product

Murtaza Badshah

from Surat, Gujarat

Address:

Indore, Madhya Pradesh

Dear Sir/Mam,

I am Murtaza Badshah from indore,i ordered a book item no 26225234 on homeshop18 order no[protected] on 23rd Dec 2011 which i want to gift my friend on his birthday which is on 30 dec when i placed the order they mentioned delivery in 2-3 days so on safe side i placed the order on 23 Dec but today is 4 dec and book is not delivered yet, i don't know what type of policy this Homeshop18 guys followed and i also want to informed u that this is the third time when i face this type of problem,same type of problem i face in my previous order as well. I want to gift this book to my friend on his 23 birthday but this homeshop18 guys spoil all what i planned.
I just want to spread a message to all o[censored] guys that don't trust Homeshop18 site for purchase any product i[censored] want a delivery of product in urgent they commit to delivered a product in 2-3 days but today is a 12th day and product is not delivered yet.
Thanks homeshop18 for such a poor service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sursain singh

from Bengaluru, Karnataka

Dear Sir,
I have booked an order for free home delivery of Electrolux Microwave 20 Ltrs Convection Keypad + Jogdial Control Model No: ED20CSSJ vide Order No.:[protected] dtd 14.09.2009 with Homeshop18 paid Rs 7490/- through my Axis Bank Credit Card on the same date. Order Acceptance confirmed by Homeshop 18 through Email is attached. They had promised to deliver the product with 10-12 days from the date of Booking of Order. After passing the sheduled delivery period of 12 days I am in constant touch with Homeshop18 and every time they are making different execuses and ask for 2-3 days more time.

If they are unable to keep their promises I need my money back. I request to give me proper guidance to get my money back or product delivery without further delay,

With regards
Sursain Singh

Complainant3978312

from Pune, Maharashtra

i had ordered for a product at homeshop 18 for my child. it was a toy helicopter. when i received the product, i paid for it in full, in cash. when i opened the product, i found that it was not working properly. i contacted the company and arranged for its pick up through TNT Couriers in Delhi on 01 Feb 2010. the consignment no. was DO[protected]WW. The same was delivered to Mr Dalbir, the vendor, on 02 Feb 10, as told by TNT Couriers. Thereafter, i have contacted homeshop 18 a number of times but each time, i have been given a fresh request No. and told to wait for some more time. the last two request nos were 3220527 and 3761911. the product, when ordered afresh, is delivered within 12 - 15 working days. this product being a replacement with all the dues paid for, has not yet been delivered, even after a lapse of approximately two months.