[Resolved] Homeshop 18 — delivered wrong product

nisargshah

from Vadodara, Gujarat

Address:

Vadodara, Gujarat

Dear Sir,

This is for the first time I have purchased a jewelry item from home shop 18 "Black Stone with White Pearls Drop Chain Set" and when I got the product in my hand it was completely different, it was a pearl set but under every pearl a black stone is hanging n there is no black stone in the necklace when I received. On the contrary there is pendent which I got, but while ordering it there was no pendent present in the set as well as no pair of earings were alo completely different the what was there in the order. So, I got completely different product then what I have ordered and at the same time I am completely dissatisfied with the type of product that I have got as well as with the services. I feel like I have been completely cheated by such a big brand company.

Please look in to the matter, either I want my right product back or else I want my money back.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

F**khomeshop

from Hyderabad, Telangana

Its evedent orderin from online or odering over the television, their are end num of cop. compettin each others. flipcart, yebi, snapdeal so on nd forth. The most important thing they are missing out is quility, customer service, lack of focus on rather then just earning,
Ill quit ordering from online today ownwafrds due to pathatic cutomer services given by homeshop,
i orderd mixed grinder charged around 4000 they deliverd incidently two big jaars rather blades nor they deliverd small jaar
which we under they are also human being i called to complaint excutive took ma request nd sent us a msg to call at some num along with our complaint num 74099 also ma buyers order num is[protected] nd sub order num 39595199
reason i said bad customer services coz i descussed i got n msg frm the executive i requested for this complnt the msg asked us to call at a num where we need to call for pick these wrong deliverly nd send us correct but that was suday wasnt aware they not avail forthis but they are avail any given day for sale so much wierd already on top of that the girl agent picked up call today at 1:15 pm so rude i was gettin a feelin to file complnt against thesepeople in consumer court but more then this i hv done is flashed on faceboob abt these people also on orcut noteven a single freind of mine not goin to dare nd see them even forget abt callin them
i have been purchasin things frm two years nw frm online never a single complnt orderd for a first time frm HELL HOMESHOP THEY CALL THIS COP NAME THEY SHOULD CHANGE THIS TO [censored] S**W.