[Resolved]  Homeshop18 — Poor quality of products

Dear All,

We have ordered a “Wespro S Mega pixel Digital Camcorder” model no.- DV502 on 14th September 2009 to home shop 18 on telephone no- [protected].. order no[protected]copy of order receipt attached here). They have delivered it by blue dart courier. We received the courier on 17th September 2009 at 3 pm. We made payment for this product by cash to the said courier company. We opened the courier and check the features of this camcorder we found the quality of the camera was not good the pictures appeared in the screen of this camera was really poor soon we complained home shop 18 on above toll free no-[protected]. They have replied that they would change the product in a week...but still they have not provided us the replacement. we have called 5 times on home shop 18's phone no. for at least half an hour every time. Still there is no response .At last they peoples says that return it back so that they can change the product (copy of blue dart receipt attached here).And I am still waiting for there reply.

Thanks

Pritam Singh